WEBVTT

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>> you can come in already.

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Coming

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thursday -- 
>> friday -- thursday last

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week was
>>
>>
>>
>>
>>

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>> [Off mic]

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>>

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>>
>>

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>>

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good morning.

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Thank you for joining
joining us.

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Oh, gmp.
Sorry.
This

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is the senate special committee
on

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covid-19 here with me today,
senator -- 

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here with me today is senator
fevella,

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senator donna kim, and senator-
-

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online we have senator dela

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cruz.

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And we are hearing from today
office

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of the governor cheech of
staff
linda takayama.

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And after her,
department of budget and
finance,

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and department of labor
and industrial

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relations and followed the

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one at
2:30.

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Department of human services.

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Is chief of staff, linda takayama
online?

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>> speak up to the mic -- 

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>> is linda takayama here
online?

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>> sorry.

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I just muted
mute
unmuted

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myself.

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I am -- Madam Chair, dah

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>> this is michelle kidani.

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>> thank you, senator.

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>> so can you give us an update
often

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on, or a response to the
letter

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that we sent last week?

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>>
thursday?
Friday?

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>> yes.
Yes.

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Um, a while back, before

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we really got into the coronavi
rus

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issues, there was a request
made

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for information related to
the budget

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budget.

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We did try to compile all
of the information

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you requested.
Recently sent it
over.

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But I do have to, I believe,

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advise you that we sent
information

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on potential budget cuts
and priority
ies

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for the administration.

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But given almost the same

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what
the
things that happened the

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recent weeks

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and things con by the administra
tion
particularly in

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regard
to cutting

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off travelers coming into
our state,
most of that information

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is probably

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not really very relevant
at this
point in time.

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So I would suggest

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it might be more useful

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for your

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future consideration and
you're working

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on the budget for the post
covid
environment that maybe we

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need to

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sit down and go over what,
our realistic

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budget situation would look
like.

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I would venture to guess that
a lot

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of the, or at least a number
of

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the programs that we had
proposed

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earlier in the year May not

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be very

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practical at this point.

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We are expecting severe cut
backs

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in our revenue stream.
And while

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in the first seven or eight

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months
f

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months fiscal year, we
did very

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well in terms of tax collection
.
That is not going to be the
case going

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forward.

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In fact, I
there is hardly

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an industry at this point
in time -- 

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knocking on our doors asking
for

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tax he liv of some kind,

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either delve
or actual
either

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defather
defatherral
or waiver.

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And even with the money

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coming in from the federal
government,

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we don't think it's touch
sufficient

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to carry it through the end
of this
period.

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>> thank you.

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,
.
Senator dela cruz
is online.

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Senator, would you like
to respond to that?

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>> thanks.

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So I guess, linda, that's

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the sentimental that was
sent right

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before the weekend
weekend,
before

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the senate legislature shut
down.

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I guess the question was

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more you

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on the March 11 memo that
was sent

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to you -- actually it was
sent to

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every director on how to
deal with
the coronavirus
coronavirus.

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You
still didn't get a response.

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Every time -- [Off mic] When
they were

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told by you not to respond
to the
committee, we find that a

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little
bit problematic because we

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had asked
for that declaration on

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March 11.
>> yeah.

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And I guess, my concern
at that time was that things
were

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to uncertain that, um, we
were hesitant

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to put information out there
before
we had a chance to figure

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out what
was going on.

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I since, you know, reconsidered.
And I'm totally with you.

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You can

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have all the information
what it
was they presented.

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As I said, I'm
not sure how relevant that

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information

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is to what we're looking
at today.

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But you're, you know -- I think
I
sent it over, did we not?

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>> I guess the point is, we
don't

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need any kind of filter
when we're
trying to get information

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from the
departments because we're
asking

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for information on behalf
of our

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constituents and our committee
in
the senate.

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There was a sense of
urgency.

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When we first met with
the administration, what
to do with

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the coronavirus.
And hearing from

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the departments -- they were
told

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not to respond is -- [Speakers
overlapping].

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>> at the time we didn't know
if everybody

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was on the same page because
we

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weren't sure what exactly
the strategy

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was going to be going forward.
It

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was a great deal of uncertainty
back then.

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I subsequently reconsidered.

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And then, you know -- 
>> [Speakers overlapping]
I don't

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think that that's true because
at

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that meeting, we passed out
the

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washington state plan.
And the department

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of education had already
said, you
know what?

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We have a similar plan.

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We can amend.

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Some departments were
organized, some were not.

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So what
we try
ied to do directly

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from the
departments
departments -- 
I talked

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to the attorney general.
According

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to our senate rule, that
the administration
is suppose

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ed to respond
to us within

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24 hours unless you put
an
an extension
of a deadline.

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I don't think I ever
had information filtered

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like that

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or directors call directly
not to
respond to the senate.

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I find that
kind of alarming.

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>> um, they were not told
not to respond
to you.

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What they were told is

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to provide to my office and
then
I would send it to you.

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So there

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was never an intention to
withhold
the information.

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It's just I want
to make sure we were all

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on the same
page.

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I have reconsidered that,

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and that won't happen again.

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>> yeah.

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I don't think there's nothing
to be considered because
if the

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senate rule
ed you have to
respond,

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it's not like it's an option.

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>> [Off mic] Or is it?
>>

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where are the reports?

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>> it was sent, I guess a
week ago
or so.

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>> sent to who?
We still don't have

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it.
>> it was sent to the chair,

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I think.
>> no.

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Because we figure
ed everything

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that we get.

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It doesn't -- we didn't
get a response from the
department -- 

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saying, we receive
ed your

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memo, your
request.
We're going to be sending

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it -- there's no response
at all.

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[Speakers overlapping].
>> sorry.

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It was sent about a week

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or so ago as a

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a,
it was

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by email.
Would that have come to your

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attention?
>> we can check.

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Butt if you notice
ed
that

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notice
but if you noticed
all

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senators were copy
ied on
the memo.

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>> I guess, -- we would send
to to
the chair of the committee.

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And
it will be up to you whether
you

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want to send it to your
members
or not.
That's sort of the practice.
>> okay.

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It's just that we started -- 
with this plan, and that

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was wanting -- 

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you mentioned the entire
senate
caucus.

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>> okay.

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But again, due to the request
came from the chair.

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So we sent
it back to the chair.
Let me find

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out what happened to it.
My understanding

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is it went a while back.
Let me

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see what happened
happened.
>> okay.

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In my conversation with
the attorney general they
told us

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that they were still trying
to ask

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you to reply to us.

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>> so I thought I -- 

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>> you came forward, what
you think

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you said to the entire senate,
that
would be helpful.

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Because
because -- 

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>> we didn't send it to -- 
I did send

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it to the chair.
, to you.

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>> okay.

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i don't recall receive
ing
it.

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>> okay, let me, you know,
I'm looking
for it now.

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I'm not sure.

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>> the memo that was sent
on March 26,

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asking again for these reports.

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Yet you never got even back
to us,

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responding to say that you
sent it
in.

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We never got anything from
even saying you sent it
in.

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We met with dot who said they
sent

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it into you, gave it to
you because

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you told them not to give
it to
us.

00:12:49.741 --> 00:12:51.410
And at no time did we get
a

00:12:52.777 --> 00:12:55.178
follow-up from you, to say
that
you sent it in.

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>> yeah.

00:12:57.548 --> 00:12:59.548
I

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I'm sorry if I misinterprete
d
that.

00:13:05.724 --> 00:13:08.692
But I did send something
to -- okay, I'm looking for

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it now.

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>> and I believe phone calls
were
made.

00:13:16.340 --> 00:13:18.804
I don't know, senator dela
cruz if you got that message.

00:13:18.804 --> 00:13:20.872
We
never got any response.

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>> I didn't respond to phone
calls?

00:13:25.176 --> 00:13:26.744
>> yeah, we first had a meeting,
we

00:13:27.546 --> 00:13:29.113
tried calling you, texting
you,

00:13:29.648 --> 00:13:30.934
to see if you can come down.
And

00:13:31.683 --> 00:13:33.784
you had responded I think
at 9:00 o'clock

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that night saying, I'm sorry
I just
got the text.

00:13:36.822 --> 00:13:38.790
We tried to meet
with you again.

00:13:39.391 --> 00:13:40.892
And a similar thing
occurred.

00:13:45.864 --> 00:13:47.765
>> um, I responded with a
date and

00:13:48.233 --> 00:13:50.234
time that you gave me.
And I called

00:13:50.635 --> 00:13:52.635
in.

00:13:53.639 --> 00:13:56.408
And was told that you were
going to take somebody else's

00:13:56.408 --> 00:13:58.408
testimony.

00:13:58.711 --> 00:14:01.280
It's going to be really short.
So
if I could hold on.

00:14:01.280 --> 00:14:03.782
And I did.
And I waited for more than

00:14:03.782 --> 00:14:06.385
an hour,
then I had at that point

00:14:06.385 --> 00:14:07.852
go to another
meeting.

00:14:11.190 --> 00:14:13.148
So you know, I'm going
to have to re
reschedule
which is

00:14:16.629 --> 00:14:18.697
why we ended up reschedule
ing.
I
did made an attempt to comply
with

00:14:18.697 --> 00:14:20.765
your schedule
schedule.

00:14:21.233 --> 00:14:23.167
>> [Speakers overlapping].
>> pardon me?

00:14:24.403 --> 00:14:26.671
>> I'm calling in, too.
And I can

00:14:28.173 --> 00:14:30.742
see whose talking in the
whole meeting.

00:14:31.410 --> 00:14:34.212
I don't recall seeing new
in the
whole meeting.
Sorry.

00:14:34.814 --> 00:14:36.915
>> I was there on the
call.
We

00:14:38.784 --> 00:14:40.385
were talking -- it was, uh,
anderson

00:14:41.153 --> 00:14:43.153
and sarah park.

00:14:43.421 --> 00:14:45.466
And you know
know,
they should have known I
was on the

00:14:45.466 --> 00:14:47.466
phone.

00:14:47.660 --> 00:14:48.937
>> we knew you were on the
phone.

00:14:49.829 --> 00:14:51.106
And the meeting went longer
with

00:14:51.897 --> 00:14:53.231
the department of health
on that.

00:14:54.367 --> 00:14:57.680
But -- 
>> [Speakers overlapping]
>> it was longer.

00:14:59.872 --> 00:15:02.173
>> but linda, on March 26
memo or

00:15:04.277 --> 00:15:06.311
paragraph, it says here,
the second

00:15:07.380 --> 00:15:09.381
paragraph, we have since
been informed

00:15:11.450 --> 00:15:13.184
the department has receive
ed
response

00:15:13.653 --> 00:15:15.753
to the office -- we have
yet to receive
them.

00:15:16.689 --> 00:15:18.156
You got this memo.
This

00:15:19.825 --> 00:15:21.459
memo, you didn't call to
say there

00:15:21.861 --> 00:15:24.496
might be a mistake because
I sent
it in.

00:15:27.767 --> 00:15:29.434
We didn't even get that
that from you.

00:15:30.236 --> 00:15:32.804
>> March 26 memo?
>> yes.

00:15:35.775 --> 00:15:38.376
>> okay, that was sent to
me by email?

00:15:38.378 --> 00:15:40.378
>> yes.

00:15:44.183 --> 00:15:46.218
>> okay, I'm not sure I saw
that.

00:15:48.221 --> 00:15:49.721
Okay -- 
>> we called in.

00:15:50.823 --> 00:15:52.823
>> I'm sorry.

00:15:55.996 --> 00:15:58.931
If I -- 
>> linda you called in based
on this

00:16:00.367 --> 00:16:01.655
memo that's why you called
us.

00:16:02.369 --> 00:16:04.804
It says, the committee request
requested
a meeting with you, friday

00:16:04.804 --> 00:16:06.804
March 27,

00:16:09.800 --> 00:16:11.643
and you called in, you said.
And
yes, you did call in
in.
So you
obviously got the memo.

00:16:12.311 --> 00:16:14.580
>>
memo.
And then we asked you

00:16:14.815 --> 00:16:16.815
to bring -- 

00:16:17.884 --> 00:16:19.718
>> yeah, I responded by sending
all

00:16:21.521 --> 00:16:23.608
of the documentations that
were
compile
ed.

00:16:24.324 --> 00:16:26.758
But you're saying that
you didn't get that.
I'm trying

00:16:27.460 --> 00:16:28.760
to find out where it is
now.

00:16:29.963 --> 00:16:32.227
>> but you said you sent it
a week
ago.

00:16:34.468 --> 00:16:35.968
The memo was the 26th not
even a week.

00:16:37.371 --> 00:16:39.826
It says, bring with
you the plan that were submitte
d

00:16:40.473 --> 00:16:42.374
to your office and all of
the departments

00:16:44.578 --> 00:16:46.846
and please submit them by
4:30pm
tomorrow via email.

00:16:46.846 --> 00:16:48.949
If you sent
it a week ago and you got

00:16:48.949 --> 00:16:51.884
this on
the 26th, why wouldn't you

00:16:52.819 --> 00:16:55.788
call -- 
>> call us -- 

00:16:55.889 --> 00:16:57.423
>> [Speakers overlapping]
I May be

00:16:59.159 --> 00:17:00.859
a little fuzzy on the date.
I don't

00:17:01.995 --> 00:17:04.564
recall offhand whether I had
send
sent the information in

00:17:04.564 --> 00:17:06.564
response

00:17:06.567 --> 00:17:07.934
to a letter or the thought,
you

00:17:09.303 --> 00:17:11.437
know -- I had it compile
ed
and trying

00:17:11.538 --> 00:17:13.538
to send it.

00:17:14.308 --> 00:17:16.308
So you know, I'm sorry.

00:17:16.610 --> 00:17:17.977
There's been a -- if you don't
have

00:17:18.945 --> 00:17:20.579
it, I'll send it again as
soon as

00:17:21.140 --> 00:17:23.140
I can find it.

00:17:24.485 --> 00:17:26.886
And then, you know,
we'll -- 

00:17:28.890 --> 00:17:31.230
>> well, it's very disturbing.
>> we'll start over again.

00:17:31.892 --> 00:17:34.610
>> it's very disturbing.
>> yeah -- 

00:17:34.610 --> 00:17:36.610
>> disturbing.

00:17:36.330 --> 00:17:38.330
It seems like it's

00:17:38.632 --> 00:17:40.533
delayed, intentional delay
of not

00:17:41.350 --> 00:17:43.350
getting us these reports.

00:17:45.539 --> 00:17:47.841
>> um, the report is certainly
available
to you.

00:17:48.609 --> 00:17:50.609
Although as I have mentioned,

00:17:50.944 --> 00:17:52.712
I'm not sure how relevant
it is
at this point in time.

00:17:54.348 --> 00:17:56.350
>> I think it's up to us to
make that
determine

00:17:56.350 --> 00:17:58.984
determination.
>> pardon me and

00:17:59.654 --> 00:18:01.809
>> I think it's up to us to
make that
determine
determination whether

00:18:01.809 --> 00:18:04.230
it's
relevant or not.

00:18:05.593 --> 00:18:07.593
>> yeah.

00:18:09.863 --> 00:18:11.451
You can make that determine
atio
n.

00:18:12.660 --> 00:18:13.866
All I'm suggesting is that,
you know,

00:18:14.401 --> 00:18:16.202
the world has change
ed a
bit since.

00:18:18.173 --> 00:18:20.874
So that information was compile
e
d.
>> I think we understand that.
But

00:18:21.442 --> 00:18:23.443
the point is that, when
the senate

00:18:25.646 --> 00:18:27.514
requests information, formal
information,

00:18:28.416 --> 00:18:29.883
we request it formally, we
expect

00:18:30.885 --> 00:18:32.185
to get it whether it's relevant
or not.

00:18:33.488 --> 00:18:35.488
>> fine.

00:18:36.558 --> 00:18:38.558
I understand that.

00:18:42.530 --> 00:18:43.822
>> so my staff is checking,
linda.

00:18:44.865 --> 00:18:47.601
You sent the memo in regards
to the
budget cuts.

00:18:47.735 --> 00:18:49.735
What we're talking

00:18:49.870 --> 00:18:52.400
about the March 11 memo,
talking
about department plans in

00:18:52.400 --> 00:18:54.400
dealing

00:18:54.509 --> 00:18:57.440
with the covid-19 response.
>> okay.

00:19:00.981 --> 00:19:02.516
Um -- I -- [Off mic] I couldn't
see that.

00:19:06.554 --> 00:19:09.223
Chair,
sharon are you
on this call?

00:19:10.158 --> 00:19:12.158
>> yes, I'm here.

00:19:12.494 --> 00:19:14.494
>> did we have a compilation

00:19:15.196 --> 00:19:17.999
of the
covid response
response?

00:19:17.999 --> 00:19:19.499
>> I don't remember having
any conversations

00:19:20.501 --> 00:19:22.501
with the department on that.

00:19:24.639 --> 00:19:26.974
>> so I'm not sure if we have
that
information?

00:19:28.510 --> 00:19:30.478
>> you just said you sent
it to us.

00:19:32.647 --> 00:19:34.481
>> no -- [Speakers overlapping]
It's
financials.

00:19:35.717 --> 00:19:37.685
>> no, she said she sent the
reports
to us.

00:19:38.953 --> 00:19:40.721
>> but I was talking about
the financial

00:19:40.955 --> 00:19:43.724
that I had been given.
>> oh, my God.

00:19:48.300 --> 00:19:49.597
>> so linda, you got plans.
Because

00:19:50.532 --> 00:19:52.933
the departments were saying
they
gave you the plans.

00:19:53.268 --> 00:19:55.268
This is covid.

00:19:56.370 --> 00:19:57.605
Because we were under emergency
information,

00:19:58.106 --> 00:20:00.107
we want to know what they
were doing

00:20:00.475 --> 00:20:02.110
in relation to the threat
and what

00:20:03.450 --> 00:20:05.247
they can do with each level
and
the resources needed.

00:20:05.247 --> 00:20:07.449
And this
was a specific request, and

00:20:07.449 --> 00:20:10.240
when
we asked the departments
as they

00:20:11.530 --> 00:20:12.987
came in, they said they gave
those
plans to you.

00:20:14.723 --> 00:20:16.523
So I said, where did those
plans go

00:20:16.958 --> 00:20:18.726
if they went to you and
not to us

00:20:22.198 --> 00:20:23.698
if you -- at least a response
saying

00:20:24.266 --> 00:20:26.267
I'm coordinating it, and
I'll get
you something.

00:20:26.268 --> 00:20:29.137
But this is now
two weeks later.
So of course,

00:20:29.204 --> 00:20:31.972
the plans had change
ed.
But at the
time

00:20:32.400 --> 00:20:33.339
time, we wanted to know
what

00:20:34.809 --> 00:20:36.243
is your plan -- so we can
assist

00:20:37.179 --> 00:20:39.815
the departments as they serve
the
public.
So that was critical in

00:20:39.815 --> 00:20:42.551
that period.
but it seems the response

00:20:42.551 --> 00:20:44.551
was it was

00:20:44.687 --> 00:20:46.840
not as urgent as we felt
because
we were hearing from the

00:20:46.840 --> 00:20:48.289
public
public.

00:20:49.910 --> 00:20:51.250
So can you respond to that,
?
What
happen

00:20:51.226 --> 00:20:53.563
happened to the plan
then
that the departments say

00:20:53.563 --> 00:20:55.563
they gave

00:20:56.299 --> 00:20:58.133
to you on the covid-19
covid
response?

00:20:59.335 --> 00:21:01.302
And they were given to washingto
n -- 
they ted

00:21:02.304 --> 00:21:04.505
said they had it,
and responded

00:21:06.800 --> 00:21:08.543
in how they were doing it,
washington
department of health said

00:21:08.543 --> 00:21:10.613
they worked
with the washington state

00:21:10.613 --> 00:21:12.781
health
department on the plans
that they

00:21:13.820 --> 00:21:14.783
had for their state.
And they were

00:21:16.850 --> 00:21:17.369
trying to work on lessons
learned.

00:21:18.220 --> 00:21:20.210
So all the departments were
working
on that.

00:21:21.570 --> 00:21:23.292
And we were expecting
knows plans not the budget

00:21:23.292 --> 00:21:26.940
and the
budget cuts.
That's separate and

00:21:27.620 --> 00:21:28.730
apart for our reason for
this committee

00:21:29.299 --> 00:21:30.699
was because we didn't see
what was

00:21:31.834 --> 00:21:33.834
happening in the administration

00:21:36.121 --> 00:21:38.807
level.
So can you respond to that?
where are those plans?
The covid
response plans?

00:21:39.410 --> 00:21:41.277
What did you did
with it?
>> I'll get back to you on

00:21:41.277 --> 00:21:43.778
that.
I don't know.

00:21:46.349 --> 00:21:48.349
I gave everything

00:21:48.818 --> 00:21:50.652
to the staff to compile.
If they

00:21:51.554 --> 00:21:53.355
don't have it, then it must
be,

00:21:54.223 --> 00:21:55.511
now, I've got to go look
for it.

00:21:56.292 --> 00:21:58.361
>> again, if you ask for those
plans
from the departments not

00:21:58.361 --> 00:22:00.361
to give

00:22:01.230 --> 00:22:03.198
it to the senate
senate special
committee

00:22:03.633 --> 00:22:05.267
that requested it, and you
coordinated

00:22:05.702 --> 00:22:08.103
everything, then why don't
you have
those plans?

00:22:10.373 --> 00:22:12.709
And why aren't you
coordinating that to give

00:22:12.709 --> 00:22:15.611
it to us
if that was your intent?

00:22:17.413 --> 00:22:19.848
>> I understand.
Yeah, this is senator

00:22:21.685 --> 00:22:24.860
killing killing
kidani.
Linda,

00:22:25.255 --> 00:22:27.890
I might add that we had a
discussion

00:22:27.791 --> 00:22:29.291
with attorney general connors,
letting

00:22:30.260 --> 00:22:31.927
her know, and this is over
a week

00:22:33.830 --> 00:22:35.297
ago, how this May be were
that we

00:22:37.166 --> 00:22:38.472
felt we were being circumvented
by

00:22:39.369 --> 00:22:40.903
not, by you not allowing
the departments

00:22:42.139 --> 00:22:44.641
to give us the plans directly.
And she was supposed to have

00:22:44.641 --> 00:22:47.210
had a
conversation with you.
Did that

00:22:47.210 --> 00:22:48.844
conversation take place
or not?

00:22:53.182 --> 00:22:55.651
>> I don't recall.
It May have.

00:22:57.654 --> 00:22:59.654
Um -- I'm sorry.

00:23:01.191 --> 00:23:03.191
I don't recall offhand.

00:23:04.127 --> 00:23:05.461
>> senator, keohokalole has
a question.

00:23:07.397 --> 00:23:09.397
>>

00:23:09.933 --> 00:23:12.801
yeah, hi, linda.
Can you hear
me?

00:23:13.170 --> 00:23:15.238
>> senator, yes.
>> okay.

00:23:21.411 --> 00:23:23.411
So if you -- so what I'm

00:23:23.880 --> 00:23:25.881
hearing, you've reconsidered
reconsidered

00:23:26.149 --> 00:23:28.852
your decision on release
ing
information
that the senate requested

00:23:28.852 --> 00:23:30.352
from the
departments.

00:23:32.356 --> 00:23:34.356
And so we don't need

00:23:34.658 --> 00:23:36.159
you, in my mind that means
we don't

00:23:37.795 --> 00:23:39.996
need to search your inbox
for those.

00:23:42.199 --> 00:23:43.966
In fact, that's very unhelp.
Because

00:23:45.201 --> 00:23:46.793
you said just now, all has
change
ed

00:23:47.404 --> 00:23:48.804
since we made the initial
request,

00:23:51.142 --> 00:23:53.176
I think on 11th of March.
So if

00:23:54.178 --> 00:23:55.478
we reiterate the request
directly

00:23:56.180 --> 00:23:58.314
to the agency
ies today to
ask for

00:23:59.450 --> 00:24:01.684
the plans which are not the
budgetary
or financial plans.

00:24:02.953 --> 00:24:05.755
It was the continuity
of operations plans base
ed

00:24:06.257 --> 00:24:08.456
off of
the washington framework
where the

00:24:08.456 --> 00:24:10.960
agency
ies were asked for

00:24:11.462 --> 00:24:13.462
transparency's

00:24:14.832 --> 00:24:16.199
sake to articulate their
essential

00:24:17.201 --> 00:24:19.769
and nonessential workforce,
given
that workforce and what

00:24:21.839 --> 00:24:24.708
their plans
are to protect their employees,
protect the individuals -- 

00:24:24.709 --> 00:24:26.709
for example,

00:24:27.812 --> 00:24:29.780
the covid -- and how they
plan to

00:24:30.114 --> 00:24:31.414
move forward given the circumst
ances.

00:24:33.250 --> 00:24:34.951
If you no longer are oppose
or have

00:24:38.489 --> 00:24:40.220
any concern, then I guess,
just

00:24:41.359 --> 00:24:42.759
to reiterate what I'm hearing
from

00:24:43.495 --> 00:24:45.563
you is that, we're not going
to have

00:24:45.563 --> 00:24:46.857
departments responding to
us that

00:24:47.899 --> 00:24:49.299
they were unable to submit
requests

00:24:50.935 --> 00:24:52.271
that we asked them to submit
today

00:24:53.370 --> 00:24:55.372
because the governor's chief
of staff

00:24:56.600 --> 00:24:58.307
asked that they be sent
to their
office first.

00:24:58.376 --> 00:25:00.244
>> correct.
>> okay, great.

00:25:01.120 --> 00:25:03.120
What is your role

00:25:03.381 --> 00:25:04.669
in the incident command
structure?

00:25:09.821 --> 00:25:12.550
>> I guess as part of the
senior team.

00:25:13.991 --> 00:25:16.861
>> and so what decision making
authority
has been delegated to you?

00:25:22.433 --> 00:25:24.267
>> [Off mic] Nothing really.
But,

00:25:27.972 --> 00:25:29.972
you know, in terms of my

00:25:30.374 --> 00:25:32.374
role is

00:25:34.880 --> 00:25:37.480
fashioning and helping to
give info

00:25:37.115 --> 00:25:39.115
on the governor's office.

00:25:40.518 --> 00:25:43.287
>> okay, but the budget decision,
I think because we've had
a number

00:25:44.389 --> 00:25:45.677
of discussions with general
ihara

00:25:48.493 --> 00:25:49.960
and the governor and director -- 
about

00:25:51.497 --> 00:25:54.432
how to operate safe government
and
making

00:25:55.000 --> 00:25:57.335
make
the decision
is structures,

00:25:57.335 --> 00:26:00.103
in
the legislature is -- we

00:26:00.872 --> 00:26:03.540
have limited
capacity to influence the
decision,

00:26:04.876 --> 00:26:06.189
the decision -- good reason
because

00:26:07.110 --> 00:26:09.110
it's a crisis.

00:26:09.314 --> 00:26:11.383
Authorizes are
authorize

00:26:11.383 --> 00:26:13.170
authorities have been put
in place.

00:26:15.821 --> 00:26:17.387
You're delegated decision
authority

00:26:18.557 --> 00:26:20.910
because we have supervisors
that

00:26:21.860 --> 00:26:23.394
have said they took direction
not

00:26:23.962 --> 00:26:26.508
to release culture
documents
to
the senate.

00:26:28.567 --> 00:26:31.690
so can you clarify what authority
ies
have been delegate
ed to

00:26:31.690 --> 00:26:33.690
you, or

00:26:35.474 --> 00:26:38.442
is it the governor directed
not
to submit the operation plans
to

00:26:38.577 --> 00:26:40.578
the senate for the last
three weeks?
>> no.

00:26:43.382 --> 00:26:45.614
It was not the governor -- 
it was by miles per hour

00:26:45.614 --> 00:26:47.614
direction.

00:26:49.540 --> 00:26:51.557
And I work
my direction.
I work

00:26:51.557 --> 00:26:53.191
with all the departments,
as you

00:26:53.592 --> 00:26:55.560
have noted.
>> okay.

00:26:56.928 --> 00:26:58.928
So I think it would be helpful

00:27:03.402 --> 00:27:05.103
to this committee if or
ihara or

00:27:06.338 --> 00:27:08.907
the governor can outline
outline -- 
you can even draw a picture

00:27:09.107 --> 00:27:11.107
for me

00:27:11.944 --> 00:27:14.379
because I'm dense -- what
the command

00:27:15.800 --> 00:27:16.881
structure is so that we
in the public

00:27:18.170 --> 00:27:20.919
can have some sort of understan
ding
of where the decision making

00:27:21.530 --> 00:27:23.588
responsibilities
for particular items during

00:27:23.656 --> 00:27:25.423
this
crisis fall.

00:27:27.960 --> 00:27:30.628
Because a major point of contenti
on
that I individually had,
is the

00:27:31.964 --> 00:27:33.398
fact that on monday, March
16, the

00:27:35.635 --> 00:27:36.926
governor held a press conference
.

00:27:39.104 --> 00:27:40.406
and confirmation of a positive
could

00:27:41.641 --> 00:27:44.477
have cover case
covid-19
case.

00:27:44.477 --> 00:27:46.511
When I know in fact that
the department

00:27:47.246 --> 00:27:49.470
of heath had confirmation
the night
before.

00:27:49.782 --> 00:27:52.510
I would like to understand
whoa made
the decision either not

00:27:52.510 --> 00:27:54.754
to tell
the governor or for the

00:27:54.754 --> 00:27:57.560
governor
not to announce that response.

00:27:57.560 --> 00:27:59.558
Having
an understanding how the
decision

00:28:00.590 --> 00:28:01.975
making is structure
structured
during

00:28:03.629 --> 00:28:05.932
this incident command framework,
I think will be help.

00:28:05.932 --> 00:28:08.000
For the public
to understand how we manage

00:28:08.000 --> 00:28:10.200
this
crisis going forward since

00:28:10.200 --> 00:28:12.938
it seems
the worst days are ahead

00:28:13.406 --> 00:28:15.406
of us.

00:28:15.942 --> 00:28:18.744
>> it's possible.
In that
that particular

00:28:19.645 --> 00:28:21.771
case you mentioned, I don't
know
all of the particulars because

00:28:21.771 --> 00:28:24.183
that
does
that I was not involve

00:28:24.183 --> 00:28:26.832
ed
in
that particular decision
making.

00:28:27.687 --> 00:28:29.755
But what I have been told
was that

00:28:31.124 --> 00:28:34.930
not over has all the facts
at their
addition pose al.

00:28:35.195 --> 00:28:37.430
And
disposal.
And the governor

00:28:37.430 --> 00:28:38.714
governor,
whoever

00:28:40.266 --> 00:28:43.168
it was, hesitated to provide
all
the information because
not all

00:28:45.138 --> 00:28:47.940
the facts were readily availabl
e.
>> all the more reason for
us to have

00:28:48.175 --> 00:28:49.575
a better understanding of
what the

00:28:52.712 --> 00:28:54.213
chain of command is to your
government

00:28:55.150 --> 00:28:57.150
during this emergency situation.

00:28:57.517 --> 00:28:59.785
>> obviously, the governor
is, uh,

00:29:00.586 --> 00:29:02.586
had he

00:29:02.656 --> 00:29:04.725
hey peck of
peck
apex

00:29:04.725 --> 00:29:06.725
much

00:29:06.994 --> 00:29:09.795
the decision chain.
And ihara has

00:29:10.497 --> 00:29:12.780
the responsibility for the
incident
command.

00:29:13.300 --> 00:29:15.767
But he works in conjunction -- 
nobody works alone.

00:29:17.203 --> 00:29:19.203
There's a group

00:29:19.639 --> 00:29:21.740
of actually -- that includes
not

00:29:23.710 --> 00:29:25.144
only the doctors -- the generals
 -- 

00:29:27.800 --> 00:29:29.515
all of the mayors, and a
lot of the

00:29:29.716 --> 00:29:31.716
emergency officers.

00:29:32.619 --> 00:29:34.821
We need currently -- 
currently we're meeting

00:29:34.821 --> 00:29:36.821
daily on

00:29:39.193 --> 00:29:41.694
every aspect of this particular
chain
chase.
>> so you agree.

00:29:43.363 --> 00:29:46.320
So can we assess
some sort of report from

00:29:46.990 --> 00:29:48.990
you or

00:29:48.702 --> 00:29:51.337
the -- outlining the structure
actually
functioning

00:29:51.938 --> 00:29:54.740
functions?
Another incident
I want to understand, who

00:29:54.740 --> 00:29:56.243
was involve
ed
in the decision making related

00:29:56.243 --> 00:29:58.243
to

00:29:58.745 --> 00:30:01.470
the cruiseship being denied
the opportunity

00:30:03.500 --> 00:30:04.341
to disembark passengers as
reported

00:30:07.630 --> 00:30:09.903
by the departments of transport
ation
in our community
community.
And

00:30:11.124 --> 00:30:13.294
then subsequently allowing
the dis

00:30:13.294 --> 00:30:15.950
disembarking
of the penns.

00:30:16.197 --> 00:30:17.864
Passengers.
It's

00:30:19.800 --> 00:30:21.100
difficult to go above deputy
director

00:30:22.803 --> 00:30:24.270
to understand who the primary
contact

00:30:25.105 --> 00:30:27.173
is and the ultimate decision
making

00:30:28.242 --> 00:30:29.742
is on any of these decisions
whether

00:30:30.812 --> 00:30:32.179
when there's this nebulous
group

00:30:34.148 --> 00:30:36.130
at the top making decisions
behind
close
ed doors.

00:30:42.289 --> 00:30:44.891
>> uh, well, it is a -- I'm
told usually

00:30:45.292 --> 00:30:47.393
that's involve
ed because
just because

00:30:49.731 --> 00:30:51.264
for every major issues,
for instance,

00:30:52.834 --> 00:30:54.768
like the cruiseship, there
are different

00:30:55.269 --> 00:30:57.269
facets to it.

00:30:57.905 --> 00:31:00.407
Different people are
sometimes more knowledgeable

00:31:00.407 --> 00:31:03.177
or
key in certain areas than

00:31:03.177 --> 00:31:05.177
others.

00:31:07.816 --> 00:31:09.349
So in the case of the two
cruise

00:31:11.185 --> 00:31:12.652
ships -- the group has to
meet with

00:31:14.722 --> 00:31:16.723
a number of different party
ies
that

00:31:17.191 --> 00:31:19.191
might be involve

00:31:19.660 --> 00:31:21.427
ed in the
decision

00:31:24.933 --> 00:31:26.933
on how to dock and how to

00:31:26.968 --> 00:31:29.637
dishe will
embark -- 

00:31:29.637 --> 00:31:31.938
so
so -- it's not -- 

00:31:34.742 --> 00:31:36.877
>> linda, you know, you guys
are a

00:31:38.412 --> 00:31:39.713
branch -- you have emergency
powers.

00:31:42.317 --> 00:31:44.180
It's the governor's preg
prerogative

00:31:44.786 --> 00:31:47.655
to do what is in their power.
I'm
questioning the process
that went

00:31:48.690 --> 00:31:49.987
into making the decisions.
And

00:31:50.925 --> 00:31:53.820
if they can justifiable
justify
and

00:31:54.228 --> 00:31:55.523
good decision for the people
of

00:31:56.664 --> 00:31:57.964
hawaii then the administration
have

00:31:59.334 --> 00:32:01.587
no problem how the decisions
were
made and who was responsible
for

00:32:01.587 --> 00:32:03.587
that.

00:32:03.705 --> 00:32:04.999
So when can we inspect
that

00:32:06.207 --> 00:32:07.502
brief down command structure?
Do

00:32:08.476 --> 00:32:10.912
you need more than two days
to provide
it to the committee?

00:32:10.912 --> 00:32:13.814
>> probably.
I'll confer with the

00:32:17.486 --> 00:32:19.921
governor and the major general.
And make sure that we're all

00:32:19.921 --> 00:32:22.423
on the
same page in so far as all

00:32:22.524 --> 00:32:24.926
of those
things that happened.
>> great.

00:32:24.926 --> 00:32:27.361
Thank you very much.
Thank
you, senator.

00:32:28.296 --> 00:32:29.797
>> linda, can I add to that
request.

00:32:31.699 --> 00:32:34.302
A lot of the state services
to the

00:32:39.374 --> 00:32:40.810
the kapuna, unemployment
insurance,

00:32:41.877 --> 00:32:44.108
these are fullly
actually
within

00:32:44.246 --> 00:32:46.275
the state jerusalem
jurisdicti
on,

00:32:46.881 --> 00:32:48.874
with people
going out to
the people

00:32:49.851 --> 00:32:51.252
who are vulnerable in the
community.

00:32:52.521 --> 00:32:53.888
I would like to see the command
structure

00:32:54.823 --> 00:32:56.892
who is working with the
departments
in providing the services.

00:32:56.892 --> 00:32:59.494
Can you
also give us an idea as
we saw with

00:32:59.961 --> 00:33:02.363
the department
departments,
not giving

00:33:03.265 --> 00:33:04.556
us plans, we would like to
seat

00:33:06.501 --> 00:33:09.270
a way in which it will be
more fluid
especially with.

00:33:09.338 --> 00:33:11.338
Ui where people

00:33:11.607 --> 00:33:13.740
are not getting their payments
quickly.

00:33:14.543 --> 00:33:15.877
How can they have a better
handle

00:33:17.880 --> 00:33:20.315
on that and not be so panicked
out
in the community.

00:33:20.315 --> 00:33:22.315
If you can add

00:33:22.451 --> 00:33:24.617
to that command structure,
how to
operate in the jurisdiction

00:33:24.617 --> 00:33:26.856
much
the state programs as well.

00:33:26.856 --> 00:33:28.141
Thank
you.

00:33:30.392 --> 00:33:32.861
>> further questions?
Are there further

00:33:35.564 --> 00:33:37.965
questions by senator dela
cruz?
>> I don't necessarily have

00:33:38.300 --> 00:33:41.268
a question.
Internal
internally amongst
the committee,

00:33:44.307 --> 00:33:45.874
you know, I think I take
this very

00:33:46.542 --> 00:33:48.578
seriously because of the
fact -- 
if the departments are require

00:33:48.578 --> 00:33:51.379
ed
to respond to that memo
sooner,

00:33:52.140 --> 00:33:54.450
it would have allowed the
administration
to get ahead of planning,

00:33:54.450 --> 00:33:56.819
to get
ahead -- could get a lot

00:33:56.819 --> 00:33:58.819
of the processes

00:33:59.321 --> 00:34:01.990
which now they're questioning,
in
place much sooner.

00:34:03.260 --> 00:34:05.461
Which is -- it
definitely will help ensure

00:34:05.461 --> 00:34:07.461
a lot

00:34:07.864 --> 00:34:10.431
more public safety, transparenc
y
and confidence in the system.

00:34:12.968 --> 00:34:15.337
So I hope the administration
and the
departments do respond to

00:34:15.337 --> 00:34:17.638
these
mow mow
memos.

00:34:18.408 --> 00:34:19.742
Three small
simple

00:34:21.344 --> 00:34:23.344
questions based on the meetings

00:34:23.546 --> 00:34:25.470
with the caucus because of
our concern.

00:34:25.615 --> 00:34:27.415
I don't think any of us will
be here

00:34:27.650 --> 00:34:29.779
if we're not concerned about
public
safety and saving people's

00:34:29.779 --> 00:34:31.779
lives.

00:34:31.954 --> 00:34:33.780
I hope that we don't have
this conversation
again.

00:34:36.260 --> 00:34:38.661
>> senator kim has a question.
>> not a question.

00:34:40.630 --> 00:34:41.997
It's just a request.
Will in

00:34:43.866 --> 00:34:45.989
indah, we were told
in
inlinda,

00:34:47.300 --> 00:34:48.570
we were told by certain kepts
kept

00:34:53.760 --> 00:34:54.524
departments not to go to
meeting.

00:34:55.345 --> 00:34:58.277
Can you not -- 
>> I'm sorry, you were breaking
up.

00:34:58.948 --> 00:35:01.183
>> we were told by a couple
of department

00:35:01.985 --> 00:35:04.654
heads when requested for
them to
come to the meetings, you

00:35:04.654 --> 00:35:07.388
told them,
you prefer they not come

00:35:07.957 --> 00:35:10.460
to our meetings.
So can you please refrain

00:35:10.460 --> 00:35:11.928
from doing
that?

00:35:12.529 --> 00:35:14.664
>> they were told not to come
to meetings?

00:35:17.601 --> 00:35:20.536
>> yes, not to meet with us.
That
you specifically told them
you prefer

00:35:20.970 --> 00:35:22.471
prefer them not to meet
with us.

00:35:23.720 --> 00:35:25.708
>> I'm not aware of that.
I'm sorry.

00:35:28.912 --> 00:35:30.981
>> well, you 6 we're just
we're just

00:35:30.981 --> 00:35:33.150
informing you, that's what
we were
told.

00:35:34.150 --> 00:35:36.253
We request you refrain from
doing that
that.

00:35:36.253 --> 00:35:38.621
Thank you.
>> senator testify
fevella?

00:35:40.123 --> 00:35:42.357
>> you know, linda, today
was my first

00:35:42.592 --> 00:35:44.592
day back.

00:35:44.895 --> 00:35:46.895
Two of the different

00:35:48.650 --> 00:35:49.899
agencies came forward, saying
from

00:35:52.502 --> 00:35:55.204
senator -- your role and you
know,
authority.

00:35:56.740 --> 00:35:58.740
It kind of blows my

00:35:59.643 --> 00:36:00.943
mind to know that, you know,
you

00:36:03.513 --> 00:36:04.806
told these departments for
whatever

00:36:05.650 --> 00:36:07.517
level, whatever way you
did it,

00:36:08.218 --> 00:36:09.652
and then answering to us
that you

00:36:12.589 --> 00:36:13.956
never had any direct authority
from

00:36:14.725 --> 00:36:16.725
the governor to do that.

00:36:17.193 --> 00:36:19.193
To circumvent

00:36:20.464 --> 00:36:22.464
the senators with a memo

00:36:22.466 --> 00:36:25.435
to me,
that's very irresponsibility

00:36:25.603 --> 00:36:28.104
irresponsible
in getting this things off
the ground.

00:36:28.739 --> 00:36:30.440
And same thing with senator
dela
cruz.

00:36:31.975 --> 00:36:34.770
The reason I'm upset is because
we're
talking about life here.

00:36:34.770 --> 00:36:35.745
I mean,
this is serious.

00:36:36.480 --> 00:36:38.749
I wouldn't know
if agency or certain people

00:36:38.749 --> 00:36:40.853
that
you have here so you have -- 

00:36:40.853 --> 00:36:42.853
whatever

00:36:44.455 --> 00:36:46.790
the situation -- I understand
shall
 -- understand how serious

00:36:46.790 --> 00:36:48.367
this is
is.
And if you

00:36:49.590 --> 00:36:50.993
talk with this
with my

00:36:51.950 --> 00:36:52.528
community members and people
that

00:36:54.699 --> 00:36:57.670
have no trust in our government
include
ing our governor.

00:36:59.270 --> 00:37:01.270
Right now -- 

00:37:02.139 --> 00:37:03.640
there's a bartender in waikiki
fighting

00:37:04.175 --> 00:37:05.742
for his life, fighting for
his life.

00:37:06.477 --> 00:37:09.279
This is how serious it is.
When I
hear the agency

00:37:09.746 --> 00:37:11.180
agency's
comments,

00:37:13.840 --> 00:37:15.286
low threat -- and all of this,
what
do we tell our people in

00:37:15.286 --> 00:37:17.521
the community
where we have directors

00:37:17.655 --> 00:37:19.655
and agencies

00:37:19.824 --> 00:37:22.930
telling us that you are
filtering
or you are not release

00:37:22.930 --> 00:37:23.726
ing
things

00:37:24.762 --> 00:37:26.796
to us who is the eyes and
the ears

00:37:27.980 --> 00:37:28.765
of our community.
And we're on

00:37:31.102 --> 00:37:33.270
the line here, giving them
answers.

00:37:36.808 --> 00:37:39.310
People asking these questions,
I
need to let them know that
we did
the best we can as senators

00:37:39.310 --> 00:37:42.179
that
this all falls upon you

00:37:42.246 --> 00:37:44.848
filtering
things coming to the community
in

00:37:44.848 --> 00:37:46.848
a timely manner.

00:37:47.252 --> 00:37:48.819
So I'm really disappointed
and sad

00:37:50.689 --> 00:37:53.590
that it came to that point
with
these politics.

00:37:53.625 --> 00:37:56.226
We have to take
politics out.
It's the people.

00:37:57.562 --> 00:37:59.362
It's people, not politics.
Whatever

00:38:01.332 --> 00:38:03.734
ego is in play here, whatever
the
situation is, put that aside.

00:38:03.734 --> 00:38:05.340
Life
ves

00:38:06.380 --> 00:38:08.380
are at stake.

00:38:08.273 --> 00:38:10.741
People who get seriously
sick and can die.

00:38:10.742 --> 00:38:13.577
That's the part
right now disturbing me.

00:38:16.948 --> 00:38:19.208
Listening to you song and
dance through
this whole committee thing,
one

00:38:19.350 --> 00:38:22.800
thing you tell us something,
and
you tell us about the financial
and

00:38:23.550 --> 00:38:25.150
come back and talk to us
about the
financial, this is a whole

00:38:25.150 --> 00:38:26.457
song
and dance.

00:38:27.192 --> 00:38:29.530
And that's a disappoint
disappointment that I have.
I have

00:38:31.229 --> 00:38:32.515
to tell my community, yeah,
the

00:38:34.666 --> 00:38:36.133
senator -- we have no faith
in our

00:38:37.680 --> 00:38:39.137
leadership in the governor's
office
because everybody's going

00:38:39.137 --> 00:38:40.437
all over
the place.

00:38:41.206 --> 00:38:43.708
That's why this committee
was formed to get ahold

00:38:45.877 --> 00:38:47.955
of that,
dela cruz and other senators

00:38:47.955 --> 00:38:50.148
here
have been working hard.

00:38:50.148 --> 00:38:52.941
I see a
text that we talk to each
other

00:38:53.418 --> 00:38:55.418
at 2:00 o'clock in the morning.

00:38:56.888 --> 00:38:59.624
They are concerned about the
constituents
in the state of hawaii.
Listening

00:39:00.920 --> 00:39:02.593
to this song and dance right
now,
I'm disappointed.

00:39:05.697 --> 00:39:08.332
Me being here shows disappointmen
t
in the leadership -- how

00:39:08.633 --> 00:39:10.633
can we have

00:39:10.902 --> 00:39:12.336
confidence if we have serious
outbreak.

00:39:13.204 --> 00:39:15.907
We have to tell people the
truth.
Even if you don't have all

00:39:16.408 --> 00:39:18.408
the facts,

00:39:18.611 --> 00:39:20.345
governor, is at everybody's
beck
and call.

00:39:20.746 --> 00:39:22.347
I'm listening to the
senators here.

00:39:23.248 --> 00:39:25.350
How can we find out
things more faster than the

00:39:25.350 --> 00:39:28.319
governor
with everybody at their

00:39:28.787 --> 00:39:30.787
fingertips -- 

00:39:32.458 --> 00:39:33.858
if somebody -- if a senator
was sick

00:39:35.227 --> 00:39:37.730
and not announced, how can
he not
have this information.

00:39:37.730 --> 00:39:39.730
Please,

00:39:39.932 --> 00:39:41.951
going forward, let the governor
know
and the rest of the people

00:39:41.951 --> 00:39:44.336
that
you have the ear, please
answer

00:39:44.336 --> 00:39:47.138
to this committee.
We're talking
about life and death.
Thank you.

00:39:49.909 --> 00:39:51.909
>> senator, morikawa.

00:39:52.912 --> 00:39:54.446
>> once again, you know, I
have had

00:39:54.947 --> 00:39:56.881
comments from the public
wanting

00:39:57.449 --> 00:39:59.484
to contribute, calling you
and getting

00:40:01.654 --> 00:40:03.654
a response that it did see

00:40:05.931 --> 00:40:08.197
the urgency
in moving forward and quick
will
he.
I think I
quickly.

00:40:08.197 --> 00:40:10.197
I would

00:40:13.499 --> 00:40:15.700
like to get -- allow the
chain of
fanned

00:40:16.268 --> 00:40:18.736
command to get the
request,

00:40:18.804 --> 00:40:21.625
health care needs, the needs
going
forward what the progression
of

00:40:22.374 --> 00:40:23.908
needs and allow that to go
quickly

00:40:24.477 --> 00:40:26.745
because if we don't, we are
really

00:40:27.747 --> 00:40:29.681
jeopardizing all of us in
this state.

00:40:31.217 --> 00:40:33.751
We're so journey
vulnerable
if we

00:40:34.187 --> 00:40:35.475
don't get the resources we
need.

00:40:36.255 --> 00:40:37.955
I would like to see that
you provide

00:40:38.691 --> 00:40:40.692
information that you allow,
if it's

00:40:41.793 --> 00:40:43.329
a structure that is really
moving

00:40:43.863 --> 00:40:45.197
forward with the incident
command

00:40:45.965 --> 00:40:47.966
with general ihara, they
be allowed

00:40:48.768 --> 00:40:51.340
to get the information they
need
to move forward quickly.

00:40:53.339 --> 00:40:55.373
Because as you can see, these
change
day by day.

00:40:57.410 --> 00:40:59.410
Even two days from

00:41:00.213 --> 00:41:01.498
150 cases to 175 cases is
really

00:41:02.915 --> 00:41:04.983
looking at how can we prepare
going
forward
forward?

00:41:05.551 --> 00:41:08.200
So I would strongly
urge you to work with that

00:41:11.300 --> 00:41:13.626
structure
and allow for more prompt
action,
if you May.
Thank you.

00:41:18.532 --> 00:41:19.955
>> so linda, senator -- my
comment

00:41:20.967 --> 00:41:22.768
then is with the comments
in questions

00:41:24.270 --> 00:41:25.550
that have been discussed
in the

00:41:27.907 --> 00:41:29.274
past few minutes that it's
difficult

00:41:29.976 --> 00:41:31.262
for us to expect the public
to be

00:41:32.511 --> 00:41:34.279
serious about, you know,
stay at

00:41:35.915 --> 00:41:37.915
home and quarantine yourselves.

00:41:39.953 --> 00:41:41.887
And we're not getting consistenc
y

00:41:43.556 --> 00:41:45.556
from leadership.

00:41:47.793 --> 00:41:49.294
So as soon as possible, you
can give

00:41:49.963 --> 00:41:51.963
the plans to the department

00:41:52.244 --> 00:41:54.468
that
we asked for since March
11.
We
would appreciate that.

00:41:54.468 --> 00:41:56.468
And I know

00:41:57.337 --> 00:41:59.738
that the governor is going
on a

00:42:02.242 --> 00:42:04.411
press release media info
at 2:30pm

00:42:04.411 --> 00:42:06.411
today.

00:42:07.981 --> 00:42:09.551
I'm not sure exactly of
the
time.

00:42:12.653 --> 00:42:15.588
But my request is, can something
like
this be done on a daily
basis by

00:42:16.523 --> 00:42:19.291
the governor and general
ihara
ihara,

00:42:19.459 --> 00:42:21.894
commander, and maybe Dr.
Bruce anderson

00:42:23.697 --> 00:42:26.565
as department of health
and to let

00:42:27.968 --> 00:42:30.370
the people know statewide
and hear
it.

00:42:32.306 --> 00:42:33.840
Statewide from one source
rather

00:42:34.875 --> 00:42:36.943
than us having to get wees
and
we

00:42:37.444 --> 00:42:40.312
questions and repeat them
to the
governor.
And maybe they get to

00:42:40.614 --> 00:42:42.614
him, and maybe they don't.

00:42:45.190 --> 00:42:46.578
But this would stop the inconsist
ency
ies

00:42:48.589 --> 00:42:50.457
and the rumors that are,
you know,

00:42:51.580 --> 00:42:52.358
rampant across the state
because

00:42:53.593 --> 00:42:55.610
we don't have something that's
consistent

00:42:56.964 --> 00:42:59.320
every day from our governor.
Will
you take that back to him,

00:42:59.320 --> 00:43:01.320
please.

00:43:04.710 --> 00:43:06.710
>> I will do that.

00:43:08.348 --> 00:43:10.366
And I'm see if
we can, um, set something
up.
I

00:43:10.878 --> 00:43:12.170
don't know if there's something
that

00:43:14.148 --> 00:43:16.617
can be done daily necessarily,
but
on a regular basis

00:43:16.617 --> 00:43:18.384
basis,
we do

00:43:19.988 --> 00:43:22.622
meet with house and senate
leadership
on a weekly basis.

00:43:25.526 --> 00:43:27.994
And I guess expectation
is that information gets
share
ed

00:43:28.290 --> 00:43:30.130
throughout the caucus.
But maybe

00:43:31.465 --> 00:43:33.133
we can do something else
similar
to that.

00:43:34.969 --> 00:43:36.969
>> thank you.

00:43:37.872 --> 00:43:39.872
I just think that the

00:43:40.174 --> 00:43:41.608
public should know as soon
as possible

00:43:42.977 --> 00:43:45.879
and for us to have trimpg
trimpgling

00:43:46.581 --> 00:43:48.682
terrific
trickle down informat

00:43:48.682 --> 00:43:50.682
ion.

00:43:51.118 --> 00:43:52.715
And everybody get it at the
same
time.

00:43:53.187 --> 00:43:55.555
It causes speculation.
Any
questions?

00:43:55.590 --> 00:43:57.124
>> just to bring up about
the letter.

00:43:57.892 --> 00:44:00.527
I know this is for the governor
and
not you.
Can you follow-up with

00:44:01.290 --> 00:44:02.662
the governor on what happened
to

00:44:03.531 --> 00:44:05.598
the letter that I sent to
him on
March 18.

00:44:05.933 --> 00:44:07.933
What are the specific

00:44:09.904 --> 00:44:11.205
steps, for the homeless
population.

00:44:12.400 --> 00:44:14.400
I wanted to bring this to

00:44:16.323 --> 00:44:18.678
community.
The community will be our
homeless
population.
They travel all over -- 

00:44:18.980 --> 00:44:20.264
they have the interactions
with

00:44:23.151 --> 00:44:24.484
the tourists by either getting
money

00:44:26.200 --> 00:44:27.988
or donations in the corner.
And

00:44:28.623 --> 00:44:31.920
people feel sorry for them
and give
them handouts.

00:44:31.993 --> 00:44:34.280
They have interactions
with the tourists.

00:44:34.696 --> 00:44:37.597
Can you find
out to what he
me what happened

00:44:38.466 --> 00:44:40.234
to the letter I sent him
on March 1.

00:44:41.502 --> 00:44:43.700
I want
18.

00:44:44.539 --> 00:44:46.574
I know what to do going
forward when working with

00:44:46.574 --> 00:44:48.574
the state

00:44:49.144 --> 00:44:51.299
on the homeless population.
>> I will try to track that

00:44:51.299 --> 00:44:53.299
down.

00:44:54.820 --> 00:44:56.984
The homeless population is
particularly
difficult for us to deal

00:44:57.218 --> 00:44:59.486
with
within

00:45:01.789 --> 00:45:03.858
this covid environment.
We're follow

00:45:03.858 --> 00:45:06.950
following
the relations of cdc which

00:45:06.950 --> 00:45:08.950
is we

00:45:08.230 --> 00:45:09.664
allow them to congregate
and do

00:45:10.599 --> 00:45:13.467
not diss
disperse them from
their
locations.

00:45:15.203 --> 00:45:16.537
What happens is they did go
up to

00:45:17.539 --> 00:45:20.274
the community and possible
ly
have
greater exposure.

00:45:21.750 --> 00:45:23.263
So that's been
a challenge because, if we

00:45:23.263 --> 00:45:25.614
allow
them to congregate, credited

00:45:25.614 --> 00:45:27.614
credited

00:45:28.517 --> 00:45:30.770
is saying, they can congregate
but
they still have to keep six

00:45:30.770 --> 00:45:32.787
feet
apart from each other.

00:45:34.656 --> 00:45:36.524
But you know, I'm check on
that letter

00:45:37.492 --> 00:45:38.777
and see if you can get a
response.

00:45:40.796 --> 00:45:42.796
>> the letter is instruct

00:45:42.798 --> 00:45:44.798
instructions

00:45:45.634 --> 00:45:48.136
on how to start
start the
process

00:45:48.137 --> 00:45:51.105
in working with them.
You
thank
you.
>> I have a question.

00:45:51.773 --> 00:45:53.773
>> senator dela cruz.

00:45:54.142 --> 00:45:56.545
>> linda, can you identify
who from
the administration is going

00:45:56.545 --> 00:45:59.800
to be
the manager or point of

00:45:59.114 --> 00:46:01.300
contact
for things coming into the

00:46:01.300 --> 00:46:03.300
state?

00:46:06.550 --> 00:46:08.756
>>
>> I'm sorry, I don't know

00:46:09.324 --> 00:46:11.660
if I got
the lft part of it.

00:46:11.660 --> 00:46:13.828
Identify who
is coming into the state?

00:46:16.132 --> 00:46:18.801
>> identify who from the administ
ration
is the manager or point

00:46:18.801 --> 00:46:20.801
of contact

00:46:21.303 --> 00:46:23.338
for the -- coming into the
state?

00:46:26.619 --> 00:46:29.760
[Off mic].
>>
um, we're working on
that.

00:46:29.311 --> 00:46:32.306
The
federal dollars coming into
the
state

00:46:33.149 --> 00:46:36.117
come in flu a number
of
different sources.

00:46:37.253 --> 00:46:39.253
For instance,

00:46:40.990 --> 00:46:42.279
if you looking at the bills,
the

00:46:43.358 --> 00:46:46.261
1200 page bill, the funds
generally
come down through existing

00:46:46.261 --> 00:46:48.261
pipelines.

00:46:49.299 --> 00:46:51.733
So for instance, if the money
is coming

00:46:52.702 --> 00:46:54.702
for health department programs,

00:46:55.405 --> 00:46:56.694
it goes through -- it basically-
-

00:46:58.140 --> 00:46:59.641
existing programs, same thing
for

00:47:01.911 --> 00:47:03.911
every other kind of assistance.

00:47:05.181 --> 00:47:07.750
The unemployment insurance
money
for instance, will go to

00:47:08.551 --> 00:47:10.551
dlir.

00:47:10.820 --> 00:47:12.820
Others

00:47:13.590 --> 00:47:14.904
will go to other funds that
have

00:47:15.725 --> 00:47:17.725
previously been set up.

00:47:18.895 --> 00:47:21.596
So to the extent that we can,
we will
be tracking this.

00:47:23.366 --> 00:47:25.868
Ity get through
I will
.

00:47:26.303 --> 00:47:28.804
>> I want to make sure that
we're
not going to be funding

00:47:29.339 --> 00:47:31.339
things that

00:47:31.908 --> 00:47:33.675
we don't want to fund.
We want

00:47:35.144 --> 00:47:36.432
to make sure the moneys are
going

00:47:37.747 --> 00:47:40.316
to be leveraged to the maximum
benefiting
responsible

00:47:40.316 --> 00:47:42.852
ing to the current
situation.
>> yes.

00:47:44.421 --> 00:47:46.790
As a matter of fact, the
bill specifically states

00:47:46.790 --> 00:47:48.790
that we

00:47:49.225 --> 00:47:50.659
cannot use that money to
pay for

00:47:51.994 --> 00:47:53.795
any of our budget shortfall.
It

00:47:57.233 --> 00:47:59.634
can only be used for covid
type
purposes.

00:48:00.904 --> 00:48:02.904
They're supposedly sending

00:48:03.140 --> 00:48:05.242
it down relatively soon for
the federal

00:48:05.242 --> 00:48:07.242
government.

00:48:08.878 --> 00:48:11.213
And we have to expend
it by the end of the year.

00:48:11.648 --> 00:48:13.348
>> do you have someone in
the administration

00:48:13.683 --> 00:48:14.968
as a point of contact that's
going

00:48:16.452 --> 00:48:18.955
to ensure that first
first?

00:48:19.156 --> 00:48:21.156
>> yes.

00:48:24.795 --> 00:48:26.795
>> who is that?

00:48:29.432 --> 00:48:31.901
>> probably we'll do it through
budget
and finance
finance.

00:48:31.901 --> 00:48:33.901
>> okay.

00:48:35.706 --> 00:48:38.374
So b and f is going to audit
all the dollars to make
sure it's

00:48:39.977 --> 00:48:42.345
not going to be sent for
shortfalls
1234

00:48:45.649 --> 00:48:47.717
>> um,
shortfalls?
>> correct.

00:48:47.717 --> 00:48:49.752
We'll have to work closely
together.
Because as I said, the

00:48:50.987 --> 00:48:52.283
money is coming down through -- 
to

00:48:53.924 --> 00:48:55.924
some extent, existing pipelines.

00:48:55.993 --> 00:48:57.527
Some of them May come down
through

00:48:59.997 --> 00:49:01.997
our new emergency set up

00:49:02.833 --> 00:49:04.833
that joan

00:49:04.868 --> 00:49:06.869
 -- 
general ihara runs.
It's kind

00:49:07.337 --> 00:49:09.872
of all over the place.
We will have

00:49:11.942 --> 00:49:14.844
to be very individual
vigilant
to
where it all is going.

00:49:15.813 --> 00:49:17.447
It's still earlier yet.
We don't

00:49:18.249 --> 00:49:20.484
have all the details yet
on specific
little how the money is

00:49:20.484 --> 00:49:22.785
coming down
and what the requirements

00:49:23.200 --> 00:49:25.488
are for
each
each.
>> okay.

00:49:29.427 --> 00:49:31.427
I guess hopefully you have

00:49:32.330 --> 00:49:33.663
an existing structure or
infrastructure

00:49:35.650 --> 00:49:37.267
on how you're going to oversee
and
spend the dollars.

00:49:38.335 --> 00:49:40.870
We have to amend
it for the current situation.
That's

00:49:42.306 --> 00:49:44.207
easier than having to build
something
from scratch.

00:49:46.844 --> 00:49:49.346
>> correct.
To the extent that we

00:49:51.115 --> 00:49:52.482
can, we would use existing
structure

00:49:53.284 --> 00:49:55.485
because we don't have a
whole lot
of time to set something

00:49:55.519 --> 00:49:56.986
up.
And

00:49:58.550 --> 00:49:59.355
for the most part, the moneys
are

00:50:01.580 --> 00:50:03.600
coming down goes to specific
programs

00:50:03.928 --> 00:50:05.928
through existing type lines.

00:50:06.264 --> 00:50:08.566
So you know, kind of doesn't
make
sense to put something up

00:50:08.566 --> 00:50:10.735
anyway
because that's not where

00:50:10.735 --> 00:50:12.770
necessarily
all the money is going.

00:50:12.770 --> 00:50:15.272
It's not
going to be one specific
place.

00:50:15.873 --> 00:50:17.455
It's going to a number of
different
places.

00:50:19.511 --> 00:50:22.112
>> I get that.
There has to be somebody

00:50:22.313 --> 00:50:23.880
that's accounting for all
of it

00:50:24.882 --> 00:50:26.817
as it's moving around.
So that

00:50:26.985 --> 00:50:28.485
we have some transparency
write where

00:50:29.487 --> 00:50:31.487
it's being sent.

00:50:31.589 --> 00:50:33.589
>> yes.

00:50:34.250 --> 00:50:36.893
So we're asking budget and
finance to do that.

00:50:38.430 --> 00:50:40.531
>> okay.
Thank you.

00:50:43.835 --> 00:50:45.835
Are there any

00:50:47.138 --> 00:50:49.600
>> are there any questions
for chief

00:50:49.840 --> 00:50:51.408
of staff linda takayama?
If not,

00:50:51.909 --> 00:50:53.909
thank you, linda.

00:50:53.979 --> 00:50:55.979
Short recess.

00:51:17.102 --> 00:51:19.102
>> (Recess)

00:56:50.805 --> 00:56:52.805
>>

00:58:27.836 --> 00:58:29.276
>> in that regard, there was
also

00:58:30.573 --> 00:58:32.340
discussion that moneys would
float

00:58:32.808 --> 00:58:35.420
through the current system,
for example,

00:58:35.844 --> 00:58:37.844
ui will go to ui.

00:58:38.800 --> 00:58:39.981
I believe dhs
had some funds.

00:58:40.916 --> 00:58:42.916
What would be more

00:58:42.985 --> 00:58:45.821
funds -- for example, ui
having a
lot more funds, how will

00:58:45.821 --> 00:58:47.121
that flow
through?

00:58:50.526 --> 00:58:52.528
And do you have any oversight
on that, or is that going

00:58:52.528 --> 00:58:54.863
directly
going to flow through, for

00:58:54.863 --> 00:58:57.554
example,
dir.

00:58:57.554 --> 00:58:59.901
?
>> okay.

00:59:04.400 --> 00:59:05.574
The $1.
5 billion, the amount

00:59:06.342 --> 00:59:08.810
is going to go to state
needs to
be aloe kateed.

00:59:08.911 --> 00:59:10.911
Okay?

00:59:12.748 --> 00:59:15.160
kate indicated.
Some of the other funds like
ui and

00:59:16.385 --> 00:59:18.586
direct aids for agencies
like the -- 

00:59:19.521 --> 00:59:21.589
national guard, places
like that,

00:59:27.530 --> 00:59:28.997
are going to be -- to directly
to

00:59:30.966 --> 00:59:32.867
the agency state on existing
channels.

00:59:35.771 --> 00:59:38.687
I mean, that's the way I hear
that
it's set up.
>> okay.

00:59:39.376 --> 00:59:41.376
Shifting from the federal

00:59:41.878 --> 00:59:44.685
to the current because we
are in
crisis mode
ed.

00:59:45.648 --> 00:59:47.182
We are in emergency
authorization.

00:59:48.618 --> 00:59:50.518
How are moneys being
release

00:59:50.987 --> 00:59:52.353
ed quickly so that
it can

00:59:53.922 --> 00:59:55.648
get to the program
programs,
for

00:59:57.160 --> 00:59:59.940
example, the health care
for the

01:00:00.397 --> 01:00:02.397
dhs programs?

01:00:02.565 --> 01:00:05.680
For the other programs
that currently exist, what

01:00:05.680 --> 01:00:07.680
is your

01:00:07.136 --> 01:00:08.470
oversight or is there one
through

01:00:10.439 --> 01:00:12.439
the ie structure?

01:00:14.177 --> 01:00:16.679
>> well, in point, the problem
is
cash flow.

01:00:17.380 --> 01:00:19.380
That's why we're trying

01:00:19.983 --> 01:00:21.277
to handle the revenue projectio
n.

01:00:23.953 --> 01:00:26.422
We -- as I was saying earlier,
some
of the federal funds are

01:00:26.422 --> 01:00:27.722
going
not

01:00:28.491 --> 01:00:31.930
going to appear over
overnight.
That's the other problem.

01:00:32.950 --> 01:00:34.665
If you
read some of the expenses

01:00:34.665 --> 01:00:36.665
that are

01:00:37.330 --> 01:00:38.322
eligible for federal funds,
it will

01:00:39.969 --> 01:00:42.638
cover a lot of that covid-19
expenses
eventually.

01:00:42.705 --> 01:00:44.705
But we're trying to

01:00:46.743 --> 01:00:48.143
find out in terms of advancing
funds

01:00:49.913 --> 01:00:51.201
to the state agencies, what
the

01:00:52.490 --> 01:00:54.984
demands and resources are
in terms
of available cash.

01:00:56.686 --> 01:00:59.655
>> so one last question, are
you then -- 

01:01:00.690 --> 01:01:02.524
the coordinator of all the
department -- 

01:01:02.959 --> 01:01:05.940
what are the priority
ies?
I mean,

01:01:06.163 --> 01:01:07.930
certainly the most vulnerable
populations,

01:01:09.566 --> 01:01:11.234
those expecting to get checks,
these

01:01:13.637 --> 01:01:15.637
are vulnerable community

01:01:15.639 --> 01:01:18.574
residents
who need services right
away.
Are

01:01:19.276 --> 01:01:21.945
you working with these agencies
to see where the cash flow
should

01:01:21.945 --> 01:01:23.945
be?

01:01:24.181 --> 01:01:26.278
The spilling et should
ity
should

01:01:27.117 --> 01:01:28.415
be turned on because of the
needs

01:01:30.287 --> 01:01:32.456
otherwise they'll be homeless
in the streets if they don't

01:01:32.456 --> 01:01:34.230
get
the services.

01:01:36.260 --> 01:01:38.260
Can you prioritize

01:01:40.315 --> 01:01:43.340
the funding getting in and
making
sure the departments with
vulnerable
populations can care for

01:01:43.340 --> 01:01:45.202
them immediately
while waiting for federal

01:01:45.202 --> 01:01:46.636
infusion
of funds?

01:01:48.772 --> 01:01:50.173
>> I understanding for example,
ui

01:01:51.175 --> 01:01:53.175
is

01:01:53.610 --> 01:01:55.244
is not short of cash.
There

01:01:55.712 --> 01:01:57.546
May be other agencies that
May be

01:01:58.249 --> 01:01:59.749
short of cash before the
federal

01:02:00.518 --> 01:02:02.520
funds come in that they're
expecting.

01:02:03.487 --> 01:02:04.782
We're trying to get a handle
of what

01:02:06.290 --> 01:02:08.791
that looks overall so we
can manage

01:02:10.227 --> 01:02:11.532
better manage our cash resource
s.

01:02:14.815 --> 01:02:16.892
>> my question was, are you
working
on that, and what is a plan
forward
in terms of these agencies?

01:02:16.892 --> 01:02:18.892
Do

01:02:21.372 --> 01:02:23.449
you have a plan, uh, in terms
of
what are these programs
and what

01:02:24.410 --> 01:02:26.420
is, is there a cash flow
problem

01:02:27.678 --> 01:02:28.967
now -- do you have inventory
like

01:02:29.680 --> 01:02:31.680
that among all the agencies?

01:02:31.681 --> 01:02:34.651
>> we're working with the
agency
ies,
yes.

01:02:36.621 --> 01:02:39.556
If
at some level we have

01:02:40.258 --> 01:02:42.258
problems right now.

01:02:42.293 --> 01:02:44.828
>> okay, thank you.
>> members, further questions?

01:02:49.300 --> 01:02:52.269
>> senator, dela cruz do you
have
any questions
.

01:02:54.605 --> 01:02:56.340
>> no, I just have a physical
up to

01:02:58.309 --> 01:03:00.610
the senator.
They have plans in

01:03:03.547 --> 01:03:05.682
writing, if they can send
if
it to

01:03:05.682 --> 01:03:07.839
the committee.
>> yes, sir, we need to work

01:03:07.839 --> 01:03:10.321
with
the house and senate.
This is going

01:03:11.923 --> 01:03:14.158
it take a
total effort of
the

01:03:15.660 --> 01:03:17.361
>> senator -- 
>> [Speakers overlapping]

01:03:19.763 --> 01:03:21.899
>> senator, keohokalole, do
you have
a question?

01:03:21.899 --> 01:03:23.633
None.
Okay.

01:03:24.735 --> 01:03:26.735
Craig,

01:03:27.105 --> 01:03:29.105
it's michelle kid can I.

01:03:30.375 --> 01:03:32.477
I
kidani
miles per hour kidani.

01:03:32.477 --> 01:03:35.112
I want to
know whether are on there
will be
further releases.

01:03:35.613 --> 01:03:37.613
Michelle kidani

01:03:39.350 --> 01:03:41.350
of funds.

01:03:42.620 --> 01:03:44.856
>> yes, because of the third
emergency

01:03:44.856 --> 01:03:46.323
proclamation, we're working
with -- 

01:03:47.159 --> 01:03:48.893
we have been working with
something -- 

01:03:49.594 --> 01:03:51.184
[Off mic] During the last
week or
so.

01:03:53.264 --> 01:03:55.232
But I'm telling my budget
people

01:03:59.771 --> 01:04:01.475
we have to ramp up to the
cares
act.

01:04:01.840 --> 01:04:03.840
We have lots to do first.

01:04:04.443 --> 01:04:05.910
We have to work with you folks -- 
>> thank you.

01:04:07.379 --> 01:04:09.379
Have you identified,

01:04:11.149 --> 01:04:13.651
can you identify on
a list
of projects

01:04:14.786 --> 01:04:16.286
that had already lapsed
that we

01:04:18.457 --> 01:04:21.426
had lapsed funding that are
not release
ed
in the last two years?

01:04:24.129 --> 01:04:25.912
>> um, I think we have one.
I'm not
sure.

01:04:26.431 --> 01:04:28.399
I have to check and get
back
to you on that.

01:04:29.234 --> 01:04:31.902
>> thank you.
Senator -- 

01:04:33.805 --> 01:04:35.805
>> we've been working with -- 

01:04:36.208 --> 01:04:38.208
>> I want a request, craig.

01:04:38.244 --> 01:04:40.244
The March 13

01:04:40.879 --> 01:04:42.313
memo to linda takayama from
you,

01:04:43.949 --> 01:04:46.518
you said you are drafting
I continuity

01:04:46.518 --> 01:04:49.253
of operations plan.
The update -- 

01:04:50.789 --> 01:04:52.823
could we have a copy of
that?
I

01:04:52.891 --> 01:04:54.826
don't know if you sent it
in already.

01:04:55.394 --> 01:04:56.728
It will be good to see if
you have

01:04:58.797 --> 01:05:00.810
a plan, if updated, an updated
plan.

01:05:01.330 --> 01:05:03.767
>> I'll get with on that.
>> thank you.

01:05:05.938 --> 01:05:07.938
>> senators any further questions

01:05:08.600 --> 01:05:09.373
of department of budget
and finance?

01:05:10.475 --> 01:05:11.943
If not, thank you, very
much, craig.

01:05:12.879 --> 01:05:14.463
>> thank you.
>> thank you.

01:05:25.570 --> 01:05:27.259
>> our -- we're a little behind.
We
have a 2:00

01:05:27.259 --> 01:05:29.260
2:00 o'clock
with director

01:05:29.896 --> 01:05:32.260
scott murakami from the
department
of labor and industrial relations

01:05:32.260 --> 01:05:34.260
.

01:05:38.871 --> 01:05:40.873
And I see scott is a waiting
wait
awaiting.
Hi, scott, thanks for

01:05:40.873 --> 01:05:42.507
joining us.
Sow
thank you, so

01:05:43.750 --> 01:05:44.742
with us here is senator
fevella,

01:05:46.346 --> 01:05:47.631
senator kim, senator murakami
and

01:05:50.850 --> 01:05:52.136
myself, senator kidani online
we

01:05:53.190 --> 01:05:55.987
have senator dela cruz and
senator
keohokalole.

01:05:56.889 --> 01:05:58.889
Would you like to open

01:05:59.240 --> 01:06:01.359
with a statement, director?
>> I would.

01:06:01.727 --> 01:06:03.727
So I'm going to start

01:06:06.266 --> 01:06:08.967
off thanking -- [Off mic].
So in

01:06:11.104 --> 01:06:13.538
February, our official number
of
people who were unemployed

01:06:15.508 --> 01:06:17.508
was 17,860.

01:06:17.577 --> 01:06:20.478
From March
March 1 to March
28, we

01:06:24.618 --> 01:06:27.419
took in 116,916 file
ings.
We put
that together.

01:06:28.354 --> 01:06:30.423
And officially, excuse
me, you put that together,

01:06:30.423 --> 01:06:32.423
and you

01:06:32.792 --> 01:06:34.259
take in the officially from
February

01:06:37.863 --> 01:06:39.863
and the findings we have,

01:06:42.145 --> 01:06:44.708
134,766
file
ings and claims.
So the reason
I made this distinction
is because

01:06:45.839 --> 01:06:47.439
as you know we had a system
degradation

01:06:49.420 --> 01:06:50.842
that started on the afternoon
wednesday
March 18.

01:06:53.479 --> 01:06:55.479
To address that we created

01:06:58.510 --> 01:06:59.819
the leg farm -- it's validating
our

01:07:01.321 --> 01:07:03.856
it system, ui system that
in the
it converts it.

01:07:05.525 --> 01:07:07.525
I want to make that distinction.

01:07:07.560 --> 01:07:09.145
The reason it's important
because
the file

01:07:10.630 --> 01:07:11.497
ings there were
replications.

01:07:12.131 --> 01:07:14.131
So I think we found approximately

01:07:15.350 --> 01:07:17.503
I think it was 11,000, that
peoplesoft
people file

01:07:18.138 --> 01:07:20.940
ing, they don't
know
they got inside and file
again.

01:07:21.508 --> 01:07:24.391
Naturally you can understand
that
will happen when the community
is

01:07:24.911 --> 01:07:27.120
concerned, worried about
the situation.

01:07:28.810 --> 01:07:29.915
So that's where we stand now.
I will

01:07:30.618 --> 01:07:32.318
tell you that, first off,
I want

01:07:33.120 --> 01:07:35.120
to thank all of our employees.

01:07:35.656 --> 01:07:37.925
They did a fantastic job turning
it
around in two days and getting

01:07:37.925 --> 01:07:40.493
it
up and running
runningment
but we

01:07:41.862 --> 01:07:43.432
are now moving into the second
phase
of our plan.

01:07:46.990 --> 01:07:47.433
So basically, on monday, the
22nd

01:07:49.136 --> 01:07:51.700
of March, at 10:00am we
opened a

01:07:52.720 --> 01:07:54.941
brand new call center within
our
office and

01:07:55.142 --> 01:07:56.542
as well as -- the
challenge

01:07:57.177 --> 01:07:59.580
now is we're moving from
file
ings
into processing

01:07:59.580 --> 01:08:01.848
processing
claims.
So what we're going to be

01:08:01.848 --> 01:08:04.417
doing are
a number of things.

01:08:05.920 --> 01:08:07.205
One we ork with the entrepreneur-
-

01:08:09.557 --> 01:08:11.424
at htv -- [Off mic].
They will be

01:08:12.960 --> 01:08:14.960
hosting our new call center.

01:08:16.290 --> 01:08:18.998
So
we will set that up this
week.
we're

01:08:19.633 --> 01:08:21.100
going to then -- we have
two phone

01:08:24.439 --> 01:08:27.140
numbers, are if you recall.
One
is a call in for appointmentsand
answering questions.
The second

01:08:29.477 --> 01:08:31.611
one is for technical support
and

01:08:32.446 --> 01:08:34.446
recent

01:08:35.683 --> 01:08:37.550
set password and those
sort
of things.

01:08:38.885 --> 01:08:41.389
Our current call center
will be -- [Off mic].

01:08:41.389 --> 01:08:43.457
Processing
center.

01:08:45.560 --> 01:08:47.694
So that's what we're looking
at in
phase 2.

01:08:48.429 --> 01:08:50.429
Again I'm trying to get

01:08:50.564 --> 01:08:51.931
the new call center up and
operational

01:08:52.733 --> 01:08:55.301
by the end of this week.
The numbers
will not change.

01:08:55.903 --> 01:08:57.903
We will just work

01:08:58.239 --> 01:09:00.408
the phone numbers to the
appropriate
locations so the public

01:09:00.408 --> 01:09:02.408
won't have

01:09:02.910 --> 01:09:05.110
to worry about that.
I did want

01:09:06.447 --> 01:09:08.114
to speak about the cares
act.
There

01:09:08.949 --> 01:09:11.871
are few things for our departme
nt
that we have been working
on.

01:09:13.120 --> 01:09:14.407
The first one is to understand
the

01:09:15.189 --> 01:09:17.124
benefits will expand to
broader
population.

01:09:18.760 --> 01:09:21.950
Under the cares act
independent contractors

01:09:21.729 --> 01:09:23.965
and sole
priority ors,

01:09:23.965 --> 01:09:26.165
or
proprietors
will

01:09:28.350 --> 01:09:29.736
basically 1099 -- the base
will
increase.

01:09:30.504 --> 01:09:31.805
The benefit period will
increase.

01:09:33.275 --> 01:09:35.275
It will go from 26 week

01:09:35.477 --> 01:09:38.790
period to a 39 week period.
For

01:09:38.790 --> 01:09:40.790
13 additional weeks.

01:09:40.248 --> 01:09:43.183
Looking at -- we'll have a
plus of

01:09:46.464 --> 01:09:49.456
$600 a week plus
plus -- so
if you're
getting maximum men
benefits,
right

01:09:52.260 --> 01:09:54.610
now $698, it will be -- to
be sure

01:09:55.300 --> 01:09:56.330
we're able to comply and
participate

01:09:57.799 --> 01:09:59.990
in this program -- the first
one

01:09:59.967 --> 01:10:02.336
was we have to waive our
one week
period
period.

01:10:02.570 --> 01:10:04.538
So if you remember from the
governor's

01:10:05.806 --> 01:10:08.900
first proclamation, we took
care
of that one week wait

01:10:08.900 --> 01:10:09.293
waiting
period.

01:10:10.450 --> 01:10:12.460
The second was to complete
the memo

01:10:12.147 --> 01:10:13.431
agreement between our sstles
and

01:10:14.482 --> 01:10:16.742
the department of
department
of
label offer.

01:10:17.850 --> 01:10:20.200
that had to be submitted
on saturday.
We did take care of

01:10:20.588 --> 01:10:22.522
that first thing saturday -- 
well,

01:10:23.570 --> 01:10:24.725
friday afternoon, submitted
and

01:10:25.794 --> 01:10:27.628
confirmed on saturday afternoon.
We're prepare

01:10:28.197 --> 01:10:29.491
ed to take addition
al

01:10:31.533 --> 01:10:33.533
funds for the ui program.

01:10:34.200 --> 01:10:36.300
The third thing is we did
prows a

01:10:36.710 --> 01:10:38.139
program
introduce a program

01:10:38.139 --> 01:10:40.139
called

01:10:40.308 --> 01:10:42.776
brother, reducing unemployment
disruption.
And drive

01:10:43.780 --> 01:10:45.214
ing economic regenerati
on.
What this program does is

01:10:45.214 --> 01:10:47.214
it allows

01:10:50.180 --> 01:10:51.599
us to, we took our employee
training
fund.

01:10:53.622 --> 01:10:55.622
For any business employing

01:10:55.724 --> 01:10:57.724
anyone from March 1 to pay

01:10:57.726 --> 01:11:00.361
them $1,000
in training funds to train
people

01:11:03.599 --> 01:11:05.626
to address this situationpkeoho
alolp covid-19
p the way

01:11:05.626 --> 01:11:06.913
it
work

01:11:07.636 --> 01:11:09.838
yop
fter
you sen
us

01:11:09.838 --> 01:11:12.540
a cert
icatpon,p we
play!

01:11:13.675 --> 01:11:15.675
Y you

01:11:15.810 --> 01:11:18.628
500
orpan emp
oyeepand after
six

01:11:20.116 --> 01:11:21.650
nths, at
$500p

01:11:22.651 --> 01:11:24.853
there'
p $
million in the fund
nopand
needp to

01:11:24.853 --> 01:11:26.475
get ou
t
the busi

01:11:27.156 --> 01:11:29.591
espcommunitypthose are the f
ur thi
gsp I wa
p
o shar
with

01:11:29.591 --> 01:11:32.550
u.P pi'll be
happ
to
answ
r questi
p that
you

01:11:32.761 --> 01:11:34.762
vep p>> dr! Th
k you,
drp mura

01:11:35.731 --> 01:11:38.367
mip I'mp glad you
men
oned
11,0

01:11:38.367 --> 01:11:39.993
por sop docu
ent #r
dupl

01:11:43.239 --> 01:11:44.826
at! Documentpduplicatep fi
!Ings.P
becaus

01:11:46.641 --> 01:11:48.706
in
ying
to
p some
ne fil!Ing tha
thepwere p lit

01:11:48.706 --> 01:11:51.345
le fru
trated, I thinpthat'p what

01:11:51.846 --> 01:11:54.690
was happeningp they had al
ea
p filed but
id not get

01:11:54.690 --> 01:11:56.619
the
pid numb
r.Pso they tho
ght that

01:11:56.619 --> 01:11:58.453
theyphad
notp completed the proc

01:12:00.689 --> 01:12:02.925
s.P pso can you tell
me
how
ngpit take
p from

01:12:02.925 --> 01:12:05.470
the time
the
filepa
claip to
the time

01:12:05.470 --> 01:12:07.463
they
get theipid num
r?P>> su

01:12:07.463 --> 01:12:09.631
p so we
cu
rently
have
twp syst

01:12:09.631 --> 01:12:12.235
s runnin
now.P the
norm

01:12:12.268 --> 01:12:14.637
p app that
have
the web portal

01:12:14.637 --> 01:12:16.844
p
I'mp
orry if it
gets

01:12:16.844 --> 01:12:18.941
tech
cal.P thep we
porta
th

01:12:18.941 --> 01:12:21.710
t was thpstand
rdp onli
e appl
cation boxes

01:12:21.777 --> 01:12:23.937
p pso when
you sent
that
ifpyou

01:12:23.937 --> 01:12:26.214
go
thro
p the por
l you

01:12:27.283 --> 01:12:29.886
ll getpback anp emai
prett
quick
tha

01:12:29.886 --> 01:12:32.154
psamp day turn
around
p but
when

01:12:32.722 --> 01:12:35.100
you filep through the
web form

01:12:35.891 --> 01:12:38.188
itprequi
esp goin
throu
h the

01:12:38.928 --> 01:12:40.950
atabase.P so-p
o th
pain fram

01:12:46.503 --> 01:12:48.672
p we've! Main! Mainp frame.P w
've been doing thatpthe
reas
for
that
s thp main

01:12:48.672 --> 01:12:51.374
ame,p what
ause
(The degr

01:12:51.374 --> 01:12:53.551
atiopi
p the mai
rame was

01:12:53.551 --> 01:12:56.278
ge
ti
phit
byp a number of clai

01:12:56.746 --> 01:12:58.808
nts rep
atedpyp tryi
g to
publ

01:13:01.918 --> 01:13:04.388
mit! Submitpit asp well as ine
iciencies inpt
datp inst

01:13:04.388 --> 01:13:05.677
uct we
set

01:13:07.657 --> 01:13:10.930
ment! Uppstructure! We
set
p pwe
ave to
fi
d a way to
mana

01:13:10.930 --> 01:13:12.195
pthap traf
icp and
the
web form
llowedp us

01:13:12.195 --> 01:13:14.196
to d
that.P
so
it

01:13:14.230 --> 01:13:16.432
had -- it
kep a whil
p I
thin
if
you foll

01:13:16.432 --> 01:13:18.200
thro
p the for

01:13:20.304 --> 01:13:22.506
I woul
have tpcheck
pb

01:13:22.506 --> 01:13:24.506
t I think peo

01:13:24.975 --> 01:13:27.277
e shouldpbe receiv!Ingp their conf
rm
tion numb
rspver
p shor

01:13:27.277 --> 01:13:30.130
ly becau
e we are
inge
tingp
t.P
but t
e chal

01:13:30.130 --> 01:13:32.448
nge is reall
 -- p this
is my be

01:13:33.516 --> 01:13:35.785
p it gen
ates thep emai
 -- 
once

01:13:35.785 --> 01:13:37.983
we
inge
itp I

01:13:37.983 --> 01:13:39.822
apo
gizeplet
me

01:13:40.570 --> 01:13:42.580
check-p>> well
they
e gettin

01:13:42.859 --> 01:13:45.494
pmessa
p that
basi
lly say
cong

01:13:45.595 --> 01:13:47.764
tulaptionsp you
ave comp
eted your pcla

01:13:47.764 --> 01:13:49.922
for
p succ
ssfully.P p>>
ightp

01:13:49.922 --> 01:13:52.689
p>
and it doesn't stat
thatpit'p goin
t

01:13:55.380 --> 01:13:57.317
take a few
days
p you havp to
ctually read
the dir

01:13:57.441 --> 01:13:59.877
tionp,p so
to
spea
p I
gues
many

01:13:59.877 --> 01:14:02.379
are nop do! Do
g.P so when they don'
gep it
righ

01:14:02.379 --> 01:14:04.380
aw
y,
becau

01:14:04.882 --> 01:14:07.384
e mostpof themp thin
it'
almos

01:14:07.384 --> 01:14:09.101
instantaneousp.Pso when
they
don'

01:14:09.386 --> 01:14:11.609
! Don't gepit,
theyp try to file
agai

01:14:11.955 --> 01:14:14.458
p but
so wep do
know
that

01:14:14.458 --> 01:14:15.741
it
wou

01:14:16.894 --> 01:14:18.895
getpthat-p if
they
ge
that comm

01:14:18.896 --> 01:14:21.331
pback,
con
atulationsp you
ave succ

01:14:21.331 --> 01:14:23.500
sfully complet
p then they
re, in

01:14:23.500 --> 01:14:25.902
fact
pregis
er
d.!>>

01:14:25.902 --> 01:14:27.937
at's correct
p p>>

01:14:27.938 --> 01:14:30.508
hank youp p>> an
please -- 
sk them plea

01:14:30.508 --> 01:14:32.670
pnotp to
follow-up at
at point
p becau
p th

01:14:32.670 --> 01:14:34.911
's what
reat
d the pdoc

01:14:35.446 --> 01:14:37.448
enp duplicatep when you firs
try
top inge
t thin

01:14:37.448 --> 01:14:39.549
, the p
oblepis it'sp tryi

01:14:39.550 --> 01:14:41.450
to create
it reje

01:14:42.786 --> 01:14:44.587
p itp
nto the data

01:14:45.550 --> 01:14:47.590
ystem.P we trie
top scru
that dat

01:14:47.959 --> 01:14:50.461
now anpit's cleane
p goin
in.P it star

01:14:50.461 --> 01:14:52.963
d dupli
tep entr
!Ies
p phon
stly

01:14:52.963 --> 01:14:55.399
I understand
thei
pfrulsp trac
p
that's
why

01:14:55.399 --> 01:14:56.683
we
felt

01:14:57.534 --> 01:14:59.937
(It'sp ou
respo
! Responsibilitypto fip it
on

01:14:59.937 --> 01:15:02.872
our e
d.P
p>>
hank you very muchp senat

01:15:03.400 --> 01:15:05.975
fevellap do y
u have any ques
ons?P>>
have one ques

01:15:06.911 --> 01:15:08.479
on, pwas
gettin
p call

01:15:09.647 --> 01:15:11.614
p if the
make a

01:15:11.682 --> 01:15:13.682
mistakpandp try

01:15:14.552 --> 01:15:16.386
o go back,
are we

01:15:17.621 --> 01:15:19.890
provep proofingp the receiv
!Ing
of

01:15:19.890 --> 01:15:22.491
phone call
pbecausep some of t
m are

01:15:23.962 --> 01:15:26.112
allingpfor
notp gett
ng

01:15:26.112 --> 01:15:28.933
entr
-just
tpl
t thp
eople know

01:15:28.933 --> 01:15:31.401
what
th

01:15:31.969 --> 01:15:34.505
! Thatpthey madep a mistak
on
the
r file!Ingpon th
p co

01:15:34.505 --> 01:15:36.606
puter.P p>>
m,
it's

01:15:38.942 --> 01:15:40.508
-so
we
do

01:15:41.146 --> 01:15:42.846
havepthe
form

01:15:43.414 --> 01:15:44.697
p we
[Off

01:15:45.850 --> 01:15:47.952
mic].P and
it's
interestinp be
ause I don

01:15:47.952 --> 01:15:50.354
t know what
pgoingp on
beca
e I do
hear
peop

01:15:50.354 --> 01:15:52.956
ptelli
p m
the
same
hing
sena

01:15:53.900 --> 01:15:55.145
pfevellap that
they
are getting
phar

01:15:55.145 --> 01:15:57.730
t
mep goin
throu
h the phon
lin
p wep

01:15:57.730 --> 01:15:59.734
tice!Ed a signif
ant drop
pip
he cal

01:15:59.734 --> 01:16:01.897
p
so
I d
't know exactlp wher
that'

01:16:01.897 --> 01:16:04.369
comin
in
p pi a

01:16:04.369 --> 01:16:06.395
ologize for that
p it's strang
p because we

01:16:06.395 --> 01:16:08.439
kno
the phon
pcall lop ha

01:16:08.439 --> 01:16:10.507
dropped
p but

01:16:11.175 --> 01:16:14.770
I do get
conce
p coming
thro
h our emai

01:16:15.380 --> 01:16:17.815
pblogs
sayi
p t
ey are having

01:16:17.815 --> 01:16:20.558
hard timepcallingp in
p
I can tel
you that
righ
pnow

01:16:20.619 --> 01:16:22.736
p we have the
oom staf
p pb
sically when

01:16:22.736 --> 01:16:24.808
we
startepoff
-whenp this

01:16:24.808 --> 01:16:27.425
star
off at thepend
of
febr
ryp we

01:16:27.425 --> 01:16:29.660
had seve
clai
sta

01:16:30.395 --> 01:16:32.631
pin th
p insu
ance office.P t

01:16:32.631 --> 01:16:35.500
roug
r! Redistributionp of sta
f throug
the
unem

01:16:35.500 --> 01:16:37.724
oymeptp off
ce, we
brou
t thatpnum
er
upp

01:16:37.724 --> 01:16:39.670
4
p
o this co

01:16:40.238 --> 01:16:42.306
es in both frop un
mployment insu

01:16:42.674 --> 01:16:44.574
nce stafpas w
llp as staff o

01:16:44.976 --> 01:16:47.100
the
standardpdiv

01:16:47.846 --> 01:16:50.582
sionp development div
ion,
diff
ulp comp

01:16:50.582 --> 01:16:52.618
sation
div
ion.P pso I know
that
from

01:16:52.618 --> 01:16:54.585
what
I'
pheard

01:16:56.540 --> 01:16:58.589
p you know, I gue
I'm hearingpmixedp messag

01:16:58.624 --> 01:17:00.777
s.P I
apologize fo
thatpbut

01:17:00.777 --> 01:17:03.493
we'l
keep tryin
p

01:17:03.494 --> 01:17:05.515
we'l
continu
p with
the

01:17:06.664 --> 01:17:09.168
phone bank andpthe calp cent
r.P but
from
what

01:17:09.168 --> 01:17:11.535
we'r
seeinp in t
e office
it
seem

01:17:11.937 --> 01:17:14.639
tophave atp l
ast tapered to
a mo
preaso

01:17:17.917 --> 01:17:19.624
ablep leve
p p>>
hank youp p>> thank you.P senat

01:17:21.179 --> 01:17:23.179
morikawa.!>> hi, scott.P I kno

01:17:23.515 --> 01:17:25.618
that you'rp under a lo
of
pre
ure.P I havp a couple

01:17:25.618 --> 01:17:28.119
of quest
ons.P some of thp pe

01:17:29.722 --> 01:17:31.722
ple who were fil!Ing

01:17:32.758 --> 01:17:34.767
arplimit
p engl
sh spea
ing serv

01:17:34.767 --> 01:17:36.761
cepwor
rs
pquite

01:17:37.129 --> 01:17:39.129
a few of

01:17:39.764 --> 01:17:41.933
them
in fac
p pfor e
ample, you have th

01:17:41.933 --> 01:17:44.604
pdifferentp languages an
so
p and
they'rp not able
to
know
what

01:17:44.604 --> 01:17:46.423
thp inst
uctionp how they can
do I

01:17:47.239 --> 01:17:48.823
p is the callp center
bette
place

01:17:49.575 --> 01:17:51.764
fopthem top get some
help
so
tha

01:17:52.478 --> 01:17:54.345
theypcan startp the file!Ing and
the proc

01:17:55.113 --> 01:17:56.399
ssp soonerp than
late

01:17:59.785 --> 01:18:01.907
p p>>! What call
are the callpcente
p tak

01:18:01.907 --> 01:18:03.855
ng
p anybody
can call I

01:18:04.490 --> 01:18:06.492
there?Pwhat is t
at numb
r so tha
ppeopl
p can get the help

01:18:06.492 --> 01:18:08.492
they

01:18:09.161 --> 01:18:11.664
needp morep immediately.P p>>
, shoot.P I don
have the numb
p with
me

01:18:11.664 --> 01:18:12.950
p
I

01:18:18.504 --> 01:18:20.504
's on our website.P[Off mic]

01:18:20.506 --> 01:18:22.575
P but
ther
are two
separatep phon
numbers

01:18:22.575 --> 01:18:23.869
p
on

01:18:26.212 --> 01:18:28.213
is for resettinp pas
words and technicapsup
rtpthe
'r

01:18:28.213 --> 01:18:30.215
havin
diff
cultpbec

01:18:30.215 --> 01:18:32.215
usp of

01:18:32.718 --> 01:18:35.289
electronic -- they callpi
 -- 
thep numb
r you
n call

01:18:36.189 --> 01:18:38.625
n fopan appointment,p we
ill take the
clai
pinformati
p over the

01:18:38.625 --> 01:18:40.625
phone.P so t

01:18:42.280 --> 01:18:44.764
t's the bestp way to go forward.P pthere are som
limit
tionpthat
p just

01:18:44.764 --> 01:18:46.482
have
to
dea

01:18:50.603 --> 01:18:53.539
with some-pthep reas
n why and that

01:18:54.274 --> 01:18:56.108
we havp suchp an inc
ease in clai

01:18:56.309 --> 01:18:59.245
p pi'll gi
e you a quick examplpof it

01:18:59.245 --> 01:19:01.380
pmonda
the las

01:19:04.660 --> 01:19:06.971
monday opfebruary,p we
took
183 claims
p thi
is mondayp fe

01:19:09.155 --> 01:19:11.158
uary 24.P we took
123 claimsp wh

01:19:11.158 --> 01:19:13.330
h is the high
st numbe
pdur
p th
t we

01:19:13.360 --> 01:19:15.395
p I
act
ally

01:19:15.395 --> 01:19:18.163
called ip fi
!Ings actu
lly.P

01:19:18.198 --> 01:19:20.355
pon marc
24,
one mo
th lat

01:19:22.902 --> 01:19:25.710
r,pwe tookp 24,523p and th
's why we havep to

01:19:25.710 --> 01:19:27.469
clea
that clog
ing anpmak
s

01:19:27.841 --> 01:19:30.143
rep that you can col
ct appro
riatplp fr
the
c

01:19:30.143 --> 01:19:32.245
aimants.P
so
we
don'
p ha

01:19:32.245 --> 01:19:35.810
, like
mult
linguap ty

01:19:35.810 --> 01:19:36.882
op form
p

01:19:37.717 --> 01:19:39.944
apol
gize
for
hat.P a
p th
best

01:19:39.944 --> 01:19:42.880
w
y as a
re
ulpis to
ca
p

01:19:42.880 --> 01:19:44.751
s.P
i kn
on frid
y the
14

01:19:46.193 --> 01:19:48.193
h,p piew

01:19:49.796 --> 01:19:51.898
me! Excuse me,
21 o
pthe, p sa

01:19:51.898 --> 01:19:54.612
w
woul
et
some

01:19:54.701 --> 01:19:56.702
hingpdroppedp of
-[Off

01:19:57.303 --> 01:19:59.672
mic]Pour dep
tment got co
pletelpove

01:19:59.672 --> 01:20:01.607
unp by peo
e.P
we #

01:20:01.708 --> 01:20:03.931
we coul
n't as
urp so
al dis

01:20:03.931 --> 01:20:06.180
nc!Ing
p we tri
d top pu
mark
rs

01:20:06.180 --> 01:20:08.430
wher
! That the
psta
p on

01:20:08.782 --> 01:20:11.527
p (They
und
rstandably wer
p co
erned,
ju

01:20:11.752 --> 01:20:13.752
t conv

01:20:17.693 --> 01:20:19.880
rgedp aroundp th
d
orp and
then
wh
n I ca
e inp on

01:20:19.880 --> 01:20:21.463
saturday,
the 22nd
th

01:20:23.758 --> 01:20:25.790
pcon
rnp th
t we
had wa
a
l of t
pfor

01:20:25.790 --> 01:20:28.288
p ha
to b
cle
ne
an
disi

01:20:28.335 --> 01:20:30.537
ectepd! Disinfected.!So it
wa
really crea
inpa l

01:20:30.537 --> 01:20:33.930
op ad
it
onal wor
!
Ork.P whereas
do

01:20:33.773 --> 01:20:35.641
ngp it by phon
and
do
ng

01:20:36.309 --> 01:20:38.712
itpby thep online
formats were

01:20:40.447 --> 01:20:42.716
muchpmore -- plea
p und
rstand tha
that

01:20:42.716 --> 01:20:44.717
wapa
reallyp di

01:20:44.785 --> 01:20:46.652
icult decision to make.P
beca
p I wanted

01:20:47.154 --> 01:20:49.667
to provi
e a
cesspto thp co
unit!Ime
but
if

01:20:49.956 --> 01:20:52.826
onpof oup employees
ge
sic
and wepget
test

01:20:52.826 --> 01:20:54.994
p po
tive for
cov
d-19, ph

01:20:54.995 --> 01:20:57.164
e top qu
antine
the
hole off

01:20:57.164 --> 01:20:59.233
cep
whi
p means
othing get
do

01:20:59.233 --> 01:21:01.836
e.P at th
p point we wo
d be dea
inpt

01:21:01.836 --> 01:21:03.928
e water.Pit was on
of thos
th
gspi
l
ghp of

01:21:03.928 --> 01:21:05.872
the publ
c interest opwat

01:21:06.206 --> 01:21:08.384
! Watchingp ou
for
publ
c he
th andpens

01:21:09.209 --> 01:21:11.209
!Ingp th

01:21:11.511 --> 01:21:13.591
appropriate soc
l cons
stpncyp distance!Ing
and maki

01:21:13.591 --> 01:21:15.850
g sureptha
p our staff stay he
lthy

01:21:15.850 --> 01:21:17.852
an
pwe cap pr
ect th
m so

01:21:17.852 --> 01:21:20.287
the
canpkee
proc
ssinp clai
s.P I

01:21:20.287 --> 01:21:22.723
had no
choi
e.P p>
so are
you sa
ng tha

01:21:22.723 --> 01:21:25.250
pright
nop th
call
cen

01:21:25.250 --> 01:21:27.228
er can
acce
pcal
p from
anyo

01:21:27.228 --> 01:21:29.259
, and they
llp be
ab
p to
addr
ss
their prob

01:21:29.259 --> 01:21:31.431
empand
helpp them

01:21:31.432 --> 01:21:33.501
fil
pro
ptlyp p>

01:21:33.501 --> 01:21:35.736
yes,
that
s what

01:21:35.770 --> 01:21:38.438
our ulti
atpgoap is
p but
yea
, goin

01:21:41.720 --> 01:21:43.997
back topsen
orp fe
lla's ques
ion,

01:21:43.997 --> 01:21:46.300
thpres
nsp time, we'r
gett
g mixe
pmes
gep w
h that

01:21:46.300 --> 01:21:47.480
p I don
t know if it'sp ju

01:21:48.383 --> 01:21:50.454
inci
enta
s.P but
can tel

01:21:50.454 --> 01:21:52.180
p yo
the phon

01:21:52.820 --> 01:21:54.955
bank has slow
pdowp dam
fig

01:21:58.659 --> 01:22:00.675
rely! Dramaticallpfrop what we'
e seen
in the pas
p
sorryp
en
tor,

01:22:00.675 --> 01:22:02.830
I want
to g
backpand
tellp yo
the

01:22:02.830 --> 01:22:04.531
num
er to call

01:22:10.238 --> 01:22:12.973
isp(
33
901-2252pand tha
s wher
we c
n sepu

01:22:13.508 --> 01:22:15.776
anp appointment or
answ
r yourp6 thep q
estionp p>

01:22:15.776 --> 01:22:18.478
what is
hat ag
n?P p>

01:22:22.840 --> 01:22:24.273
833)
01-2252.P p>
okay
p thank y
u.P I

01:22:24.273 --> 01:22:26.588
have
one morep questionp I
had
hear

01:22:26.588 --> 01:22:28.992
earlie
todayp th
you
were s
eaking t

01:22:30.291 --> 01:22:32.527
p the hous
p committee that
it
will
takepfro

01:22:32.527 --> 01:22:34.895
p the fil
!Ing to the timepa
pe
sop ge

01:22:34.895 --> 01:22:36.363
their fir
che

01:22:36.998 --> 01:22:38.431
! Check,papproximatelyp th
e week

01:22:41.713 --> 01:22:44.658
or 21
daysp that tp me is a real pro
em becauseppeo
p ar
rush
ng to

01:22:46.808 --> 01:22:49.729
et in topfile withp you beca
se the
have approblemp no
if they
re unemploye

01:22:51.379 --> 01:22:53.948
p! Unemployedp and don
hav
an inc
p fo
thei

01:22:53.948 --> 01:22:55.948
mortgagor foo

01:22:55.950 --> 01:22:58.244
p is ther
p wha
is th

01:22:58.453 --> 01:23:00.622
(Proc
ss ipyou
anp walk through tha
!

01:23:00.622 --> 01:23:03.250
Hat, whypit
akesp 21 days from
th
time

01:23:03.250 --> 01:23:05.260
wepget
thep fi
!Ing of
e clai
to
thppoi

01:23:05.260 --> 01:23:06.893
p in whi
a ch

01:23:07.462 --> 01:23:09.798
k or!
S sentpt
orp is
rece

01:23:09.798 --> 01:23:12.666
ve!Ed by
th
cla
ant?P p>

01:23:15.804 --> 01:23:17.839
kay.P so th
rea
n why -- we

01:23:19.474 --> 01:23:21.420
havep a 21 d
y -- w

01:23:22.411 --> 01:23:24.553
have a 21pd
y paym
nt -- p in
he pas

01:23:24.553 --> 01:23:27.315
, pr
or to cov
d-19psit

01:23:27.315 --> 01:23:29.584
tionp we hit
that
ma
k 85% of

01:23:29.584 --> 01:23:31.750
thp ti
pbut
what
ha

01:23:31.750 --> 01:23:33.942
pens
once
theypfil
p claim is we

01:23:33.942 --> 01:23:36.225
have to
o backpandp do
a lo
of vali

01:23:36.225 --> 01:23:38.359
ation top ma
surp
ha

01:23:38.828 --> 01:23:41.920
we pay the clai
anpthe app
priatep a
ountp and
th
tak

01:23:41.920 --> 01:23:43.365
a lo
op th
docu

01:23:43.365 --> 01:23:45.967
en! Duplicates
p
each claimp
s an ind

01:23:46.340 --> 01:23:48.669
idual-ptha
s why we'r
set
ing uppthe cla

01:23:48.870 --> 01:23:51.106
p ex
inatio! Examination.P we're

01:23:51.707 --> 01:23:54.760
seepp anticipating qui
a
numb
pof inc
easep in cla
and

01:23:54.760 --> 01:23:56.512
the clai
s that
pref
ctedp b
the

01:23:56.512 --> 01:23:57.807
file!Ings comi
g in

01:23:58.881 --> 01:24:01.149
p pso it's
some
hing -- 
I mean
pund

01:24:01.149 --> 01:24:03.452
p no
al ci
umstances,
21pd

01:24:03.452 --> 01:24:05.453
ys I
p th
am
nt of time
we

01:24:05.453 --> 01:24:07.475
pay
p butp to
see this

01:24:07.475 --> 01:24:10.392
leve
com
in
pi w
p be ho

01:24:11.961 --> 01:24:13.961
st with you-

01:24:14.463 --> 01:24:16.698
e'repdoingp anything we can to
pay
with
ptha
p 21

01:24:16.698 --> 01:24:18.868
ay window.P
the reality is, p r

01:24:18.868 --> 01:24:21.114
lly don'
know how
onpit'
p go
g to
take
p

01:24:21.114 --> 01:24:22.404
pt
rea

01:24:23.972 --> 01:24:26.420
on we try to
makepmake pa
mentp as

01:24:26.420 --> 01:24:28.544
quic
ly as pos
ibleppar
ofp th

01:24:28.544 --> 01:24:30.680
big chal
enge is,
reme
bep th

01:24:30.680 --> 01:24:33.114
p ui
is
comp
ete li

01:24:36.395 --> 01:24:38.530
fede
allypfun
d.P (Th
s pro
ram that all
pus top
ave co

01:24:38.530 --> 01:24:41.522
formity wi
h federalplawps
we stil
nee
to d

01:24:43.590 --> 01:24:45.940
thepdue diligencp an
evaluate!Ing
th
ind
idual'p cl
im

01:24:45.940 --> 01:24:47.463
p pt
rea
ons thes
thi

01:24:48.131 --> 01:24:50.142
s are-ppeoplp ask me
ca

01:24:50.142 --> 01:24:52.290
e
istributpit you'
p all and make
a chec

01:24:52.290 --> 01:24:54.570
cu
tingp ma
hinepthe
prob
em is ther

01:24:54.570 --> 01:24:56.712
's a
backpendp p
blemp if we

01:24:56.712 --> 01:24:59.600
do
't fol
w conf

01:24:59.476 --> 01:25:01.443
rmity,p we
end up

01:25:01.577 --> 01:25:03.794
los
ng fed
alpmatch
pand

01:25:04.147 --> 01:25:06.481
completely
be
base

01:25:06.916 --> 01:25:08.805
op em
oyerp contribution inc
de!Ing

01:25:09.819 --> 01:25:12.187
th!Epthep ad
nistrative ex

01:25:12.388 --> 01:25:14.523
eriencp expensesp we
ave ru
ning
the prob
emp
thatp
hy

01:25:14.523 --> 01:25:17.910
w
're trying to wher
bypwitp th

01:25:17.930 --> 01:25:19.930
, mayb

01:25:19.162 --> 01:25:21.997
! And the restpof thep co
ressional delegation
pund

01:25:22.232 --> 01:25:24.234
rs
anding -- p [Off mic] We shar

01:25:24.234 --> 01:25:26.569
thosepthi
p wi
the
so
they

01:25:26.569 --> 01:25:28.707
can hpus on t
p fe
ral leve
p p>
my con
rn
is tha

01:25:28.707 --> 01:25:30.738
th
re'spals
p yo

01:25:31.540 --> 01:25:33.156
have a
20,000 file!Ing
pa

01:25:37.180 --> 01:25:38.482
day.Pwit! When the federal stimulus
comes

01:25:39.215 --> 01:25:40.683
through, you'll have expanded
amounts

01:25:41.751 --> 01:25:43.751
that you paid.

01:25:46.270 --> 01:25:48.312
So your system,
the capacity of that to
move it
quicker is one thing.
Number two,

01:25:49.325 --> 01:25:50.658
has there been discussion
with the

01:25:52.162 --> 01:25:53.496
feds because they're issue
is to

01:25:55.565 --> 01:25:56.848
go faster -- to go -- that
there's

01:26:00.804 --> 01:26:02.738
a way in which -- that you
can post

01:26:04.400 --> 01:26:05.320
on it rather than having
people

01:26:06.542 --> 01:26:09.770
wait for three weeks.
And they'll

01:26:10.247 --> 01:26:13.215
probably be on the streets
because
they have a whole period
of time

01:26:14.184 --> 01:26:15.484
where they're still trying
to file.

01:26:16.720 --> 01:26:19.289
So I'm wondering
wondering
wondering

01:26:19.289 --> 01:26:21.657
whether the discussion with
the usd

01:26:24.940 --> 01:26:26.128
ul in terms of how they're
managing

01:26:27.331 --> 01:26:29.331
to push through the structure.

01:26:30.340 --> 01:26:31.801
>> we are coming -- [Off mic]
Eta on

01:26:32.769 --> 01:26:35.204
it on a number of things.
>> can that be discussed?

01:26:39.609 --> 01:26:41.609
>> as it pertains to the cairptz

01:26:42.612 --> 01:26:44.849
act,
to the cares act.

01:26:44.849 --> 01:26:47.750
We have to take
advantage of the small business

01:26:48.218 --> 01:26:50.353
administration -- 
keep people employed.

01:26:51.550 --> 01:26:53.550
Focus on taking

01:26:53.256 --> 01:26:55.324
the records so those loans
can be

01:26:55.793 --> 01:26:57.326
forgiven afterwards.
There were

01:26:57.861 --> 01:26:59.862
a lot of problem that's
come with
unemployment.

01:27:01.364 --> 01:27:03.734
What we saw after the
the
great
recession was a huge spike

01:27:03.734 --> 01:27:06.202
nationally
and globally.

01:27:06.270 --> 01:27:07.804
But national
nationally

01:27:08.706 --> 01:27:11.107
there's a huge spike.
And that created

01:27:12.643 --> 01:27:14.610
for social -- problems.
So keeping

01:27:15.445 --> 01:27:18.480
people often of unemployment
is
what our priority apple

01:27:18.480 --> 01:27:20.240
y
should be
apple
really should be

01:27:20.240 --> 01:27:22.652
be.
And that
could happen through the

01:27:23.254 --> 01:27:25.188
sba loans.
That's one thing.

01:27:27.358 --> 01:27:28.758
In terms of administrative
program

01:27:29.360 --> 01:27:31.661
from our department, so
we did do

01:27:32.563 --> 01:27:35.164
a #r
project shuns on

01:27:37.235 --> 01:27:39.237
shun
projections

01:27:39.237 --> 01:27:41.805
would last.
we need 57 staff.

01:27:42.773 --> 01:27:45.108
This is all from the federal
programs
that are coming up.

01:27:45.376 --> 01:27:47.443
The federal
funds that are coming up.

01:27:50.800 --> 01:27:51.748
We would need -- [Off mic]
Budget for

01:27:53.183 --> 01:27:55.840
this year but we put it
into the

01:27:55.620 --> 01:27:58.188
federal request as well as
with additional
57 staff.

01:28:00.191 --> 01:28:02.191
The short of it, it comes

01:28:02.226 --> 01:28:03.927
up to $9.
9 million.
The schedule

01:28:05.196 --> 01:28:07.864
we need for administering
the fund,
the additional programs.

01:28:09.166 --> 01:28:10.748
One of the suggestions we
provide
ed

01:28:13.371 --> 01:28:14.707
to the usda l is nationalize
the

01:28:17.341 --> 01:28:19.610
programming, called the pamed
unemployment

01:28:20.878 --> 01:28:23.847
insurance -- I can't remember
what
the a.
Is for.

01:28:25.182 --> 01:28:27.182
That which we have

01:28:27.417 --> 01:28:29.130
a national system to input
data
on.

01:28:29.421 --> 01:28:31.989
Whether or not they're
going
to do that, I don't know.

01:28:33.892 --> 01:28:35.259
We're trying to do -- [Off
mic] On

01:28:37.629 --> 01:28:39.262
the mainframe at bts to
so we can

01:28:41.866 --> 01:28:44.734
manage the assistance -- the -- 
assistance
separate
separately.

01:28:45.469 --> 01:28:47.469
 -- [Off mic].

01:28:50.475 --> 01:28:52.843
>> so you're saying that right
now,

01:28:53.478 --> 01:28:55.245
you have funding or you're
requesting

01:28:55.947 --> 01:28:58.181
funding so that you can
upgrade

01:28:58.950 --> 01:29:01.518
your capacity in terms of
your mainframe

01:29:02.320 --> 01:29:03.920
or your computer system so
you can

01:29:05.457 --> 01:29:07.248
manage with these 20e
20,000
plus,

01:29:09.494 --> 01:29:11.896
or 100,000 claims come in
that your
system wouldn't crash, you

01:29:11.896 --> 01:29:14.798
can get
your file
ings and move it
to the

01:29:15.700 --> 01:29:17.836
right place so that you
can expe

01:29:17.836 --> 01:29:20.571
expedite checks going to
people?
>> that's correct.

01:29:22.474 --> 01:29:24.709
So -- and I would
echo what was said.

01:29:24.943 --> 01:29:27.445
There are time
differences between when
we see

01:29:28.246 --> 01:29:30.681
the federal funding.
We have not

01:29:31.883 --> 01:29:33.951
had guidance yet.
We are waiting
for that.

01:29:36.855 --> 01:29:38.855
But we're getting our

01:29:39.492 --> 01:29:41.894
anne interpret
own interpretatio
n

01:29:41.894 --> 01:29:44.462
much the cares act.
#1, how much

01:29:45.497 --> 01:29:47.231
do we need to ad mrl the
program

01:29:47.733 --> 01:29:50.701
funds
administer the program
funds?

01:29:51.903 --> 01:29:53.237
All of those simultaneously
depends

01:29:53.938 --> 01:29:55.536
on how long the trust fund
will
last.

01:29:56.107 --> 01:29:58.107
There are different scenarios.

01:29:58.544 --> 01:30:00.544
If they fund the additional

01:30:00.746 --> 01:30:02.746
ui benefits

01:30:04.817 --> 01:30:06.317
directly from the feds and
do it

01:30:07.519 --> 01:30:09.855
as -- versus having it put
into our

01:30:09.855 --> 01:30:12.556
trust fund.
Those will create different

01:30:12.557 --> 01:30:14.358
cash flow situations.
Assuming

01:30:15.528 --> 01:30:17.950
they let it draw
us draw

01:30:17.530 --> 01:30:20.331
it now from
ditch accounts

01:30:20.966 --> 01:30:23.201
account
from different

01:30:23.769 --> 01:30:25.269
accounts, we will pay the
maximum

01:30:25.771 --> 01:30:27.580
benefit or average weekly
benefit.

01:30:29.241 --> 01:30:30.908
If we were to do it that way,
withdraw

01:30:31.977 --> 01:30:33.311
down our maximum rate benefit
will

01:30:34.313 --> 01:30:36.281
allow the fund to survive
until

01:30:37.316 --> 01:30:39.316
May 20, 2020.

01:30:39.351 --> 01:30:41.351
If we use the average

01:30:41.921 --> 01:30:43.388
benefit, that's $648 a week.
If

01:30:44.423 --> 01:30:46.157
we use the average benefit
to calculate

01:30:47.826 --> 01:30:49.826
it, the average benefit

01:30:51.970 --> 01:30:53.970
is $515.

01:30:54.900 --> 01:30:56.968
That will take us to June
5, 2020.

01:30:58.404 --> 01:31:00.380
Now, if we were told that
we would

01:31:01.600 --> 01:31:02.474
not pay it from our fund
and they

01:31:04.760 --> 01:31:05.733
get rei am bussed or something
like
that

01:31:06.880 --> 01:31:08.947
this is management
issues

01:31:10.850 --> 01:31:12.141
we're anticipating the addition
al

01:31:15.621 --> 01:31:17.677
benefits of $600 will result
to
the maximum benefit we would

01:31:17.677 --> 01:31:19.677
exhaust

01:31:22.962 --> 01:31:25.264
the fund on April 2-9d,
29 using

01:31:27.567 --> 01:31:30.335
the average benefit calculations
.
April 29

01:31:31.370 --> 01:31:34.290
we're doing everything we
can to manage
2.

01:31:35.875 --> 01:31:38.310
As you
it.
As you know the

01:31:39.311 --> 01:31:41.312
system was antiquated.
It's over

01:31:41.413 --> 01:31:43.413
ten years old.

01:31:43.483 --> 01:31:45.984
It's never been
under contributory negligence

01:31:45.985 --> 01:31:48.120
stress
like this
this.
It wasn't in play

01:31:48.888 --> 01:31:50.181
even during the great recession
.

01:31:51.324 --> 01:31:53.625
So it's never been stress
tested to
the point.

01:31:54.560 --> 01:31:56.862
Again I have to say,
a very special thank you
to p

01:31:56.862 --> 01:31:59.333
inform
alt of the our employees

01:31:59.333 --> 01:32:01.333
and contractors

01:32:04.370 --> 01:32:06.338
and ets employ ees who have
been
working around the clock
for us.

01:32:07.140 --> 01:32:09.441
.
>> it

01:32:11.770 --> 01:32:12.577
thank you, director
murakami

01:32:13.979 --> 01:32:16.715
is your call center open
24 hours?
12 hours?

01:32:17.584 --> 01:32:18.918
what's the time that it's
open?

01:32:20.120 --> 01:32:22.174
>> so at this point
at this
point

01:32:24.230 --> 01:32:25.891
we can only staff it from
7:45 to
4:30.

01:32:26.926 --> 01:32:28.994
We just dent have enough
people
backing it up.

01:32:30.563 --> 01:32:32.563
It's really -- it's

01:32:34.868 --> 01:32:37.703
really -- it's not that simple.
They're constantly on the
phone.

01:32:39.720 --> 01:32:40.573
That's why what we're looking
at

01:32:42.342 --> 01:32:44.900
is when we move it off the
facility,

01:32:44.411 --> 01:32:47.130
we will be able to bring
in people
who are volunteers inform

01:32:47.130 --> 01:32:49.130
run that

01:32:49.982 --> 01:32:51.883
facility because
right

01:32:51.986 --> 01:32:53.686
now here's
the real challenge.

01:32:56.523 --> 01:32:59.240
The system that we use has
propriety
information in it.

01:32:59.726 --> 01:33:02.262
All the people
on the staff have fingerprint

01:33:02.262 --> 01:33:03.896
requirements
under

01:33:04.598 --> 01:33:07.466
the federal requirements.
I can't let anybody get into
the

01:33:08.601 --> 01:33:10.360
system and input data which
is why

01:33:10.638 --> 01:33:12.638
the web form is effective.

01:33:13.174 --> 01:33:15.174
It allows

01:33:15.409 --> 01:33:16.694
volunteers to upload that
data.

01:33:19.646 --> 01:33:21.180
And so what we're looking
at doing

01:33:23.450 --> 01:33:25.418
is moving the call center
to the

01:33:27.210 --> 01:33:28.922
entrepreneur sandbox.
we can try

01:33:29.924 --> 01:33:31.558
to expand the hours with
more volunteers.

01:33:32.726 --> 01:33:34.994
Right now our lilt
limitation
really

01:33:35.195 --> 01:33:37.195
is in manpower.

01:33:38.232 --> 01:33:39.665
I would like to say that we
did man

01:33:40.434 --> 01:33:42.340
it, thanks to the people
who volunteered.

01:33:42.603 --> 01:33:45.539
We have been manning it on
saturdays.

01:33:49.176 --> 01:33:50.577
We also did man it on ca heel
day.

01:33:54.215 --> 01:33:55.981
We -- people were just exhausted
at
that point.

01:33:56.517 --> 01:33:57.983
>> is there any opportunity
for you

01:34:00.253 --> 01:34:03.190
to bring up 89 day hires
of your

01:34:04.559 --> 01:34:06.459
personnel who have retire
ed?

01:34:06.594 --> 01:34:09.162
>> we've tried that.
And unfortunately

01:34:10.970 --> 01:34:11.854
a lot of the people who
have retire
ed

01:34:13.734 --> 01:34:15.668
are not available to work.
I guess

01:34:15.970 --> 01:34:18.305
they've move
ed on and have
turned

01:34:18.305 --> 01:34:21.275
us down.
We are working thanks

01:34:23.778 --> 01:34:25.145
to the legislature with
getting

01:34:26.314 --> 01:34:28.114
volunteers into that capacity
now.

01:34:29.717 --> 01:34:31.117
But, um, -- we have a lot -- 
I'll tell

01:34:33.870 --> 01:34:35.523
you -- the volunteers will
help answering

01:34:35.523 --> 01:34:38.125
the phones.
Having retirees of

01:34:39.260 --> 01:34:41.629
with been very helpful.
unfortunately

01:34:41.629 --> 01:34:43.597
they have been able to come
back
and help us.

01:34:45.633 --> 01:34:47.820
I would temperature you
tell
you what

01:34:48.702 --> 01:34:50.702
helped us quite a bit was

01:34:51.138 --> 01:34:53.138
that local -- 

01:34:54.376 --> 01:34:56.243
[Off mic] Hta reached out
to the

01:34:56.611 --> 01:34:57.901
members and employee member
and

01:35:00.148 --> 01:35:02.163
helping people fight online
file
online.

01:35:03.584 --> 01:35:05.152
I guess their offices
office

01:35:06.754 --> 01:35:08.588
is -- that has helped a lot.
I have

01:35:08.822 --> 01:35:11.758
to say that the community
has helped
us quite a bit.

01:35:12.660 --> 01:35:15.300
I think they understand
the challenges we face, have

01:35:15.300 --> 01:35:16.764
been
very supportive.

01:35:18.533 --> 01:35:19.817
That's why I think if we notice
on

01:35:21.236 --> 01:35:22.536
the sba loans, get the loans
out

01:35:23.371 --> 01:35:25.539
there, keep people employed
for the

01:35:27.208 --> 01:35:28.675
period that they weren't
working,

01:35:29.678 --> 01:35:31.712
of course, you get participate
shall
unemployment he claim.

01:35:32.247 --> 01:35:34.150
But
claim.

01:35:35.650 --> 01:35:36.953
But if you can get them back
their

01:35:38.586 --> 01:35:40.354
positions and keep the records
accurate

01:35:42.257 --> 01:35:43.757
so loans can be forgiven,
that's

01:35:45.393 --> 01:35:47.393
the quicker economic generation.

01:35:48.130 --> 01:35:49.411
Otherwise, getting on unemploymen
t,

01:35:50.699 --> 01:35:52.464
it's going to be a tough
thing to
do.

01:35:53.402 --> 01:35:54.735
>> so is there any information
that

01:35:56.638 --> 01:35:58.638
you can pass onto senators

01:35:58.873 --> 01:36:00.641
to button
bullet

01:36:01.743 --> 01:36:03.710
put online on their
facebooks,

01:36:04.246 --> 01:36:05.680
for their constituents,
information

01:36:06.682 --> 01:36:08.884
that will be helpful in
getting
things out that you want

01:36:08.884 --> 01:36:10.284
them to
know?

01:36:11.453 --> 01:36:13.453
>> absolutely.

01:36:14.656 --> 01:36:17.424
>> if you have a cheat sheet
that
you can pass on to us.

01:36:17.692 --> 01:36:19.827
So that
we could -- 

01:36:20.395 --> 01:36:22.663
>> we have a lot of information
that's
on our website.

01:36:23.399 --> 01:36:25.399
We look at that

01:36:26.101 --> 01:36:27.935
regularly, make sure that
people
can use it.

01:36:30.705 --> 01:36:32.173
We also do save every
day

01:36:32.941 --> 01:36:34.642
day, two to three to
talk to

01:36:35.177 --> 01:36:36.776
the media and answer questions
they
have.

01:36:38.213 --> 01:36:40.448
It's an uncertain time for
the community.
We want them to

01:36:40.783 --> 01:36:43.618
know that we're do
doing
everything
we can.

01:36:44.720 --> 01:36:46.130
If there are specific questions
you

01:36:49.425 --> 01:36:51.459
would like us to ask, -- 
[Off mic]
It's

01:36:51.860 --> 01:36:54.362
he's also serving
ing
as our
pi.
0.

01:36:55.664 --> 01:36:57.664
You can imagine, we get

01:36:58.901 --> 01:37:00.736
inundated with messages.
He did

01:37:01.370 --> 01:37:02.837
a wonderful job managing
that for

01:37:03.439 --> 01:37:05.808
us,
so that we can speak
with the

01:37:05.808 --> 01:37:08.309
community.
Our website is probably

01:37:08.777 --> 01:37:10.445
the most accurate place to
go.

01:37:12.481 --> 01:37:14.415
If you would like to have -- 
[Off mic]

01:37:16.152 --> 01:37:18.354
We provide regular updates.
We
provide it to the press

01:37:18.354 --> 01:37:20.354
whenever

01:37:20.823 --> 01:37:22.257
they callment but it also
goes out

01:37:23.159 --> 01:37:24.659
to the joint -- 
.

01:37:25.528 --> 01:37:28.296
>> thank you.
And senators, are there

01:37:29.264 --> 01:37:31.264
any further questions?

01:37:33.200 --> 01:37:35.595
>> senator morikawa
>> just one more question,
scott.

01:37:39.341 --> 01:37:41.176
I've gotten questions on,
can coifed

01:37:43.179 --> 01:37:45.347
related
it's covid related -- 

01:37:45.347 --> 01:37:47.347
maybe

01:37:50.253 --> 01:37:52.956
your employment, you know,
that
kind of questions -- this

01:37:52.956 --> 01:37:55.358
call center,
will it answer those kinds

01:37:55.358 --> 01:37:57.358
of questions?

01:37:58.728 --> 01:38:00.728
Or is there somewhere else,

01:38:03.160 --> 01:38:04.730
that people
May have questions like that
that

01:38:05.201 --> 01:38:07.737
are not file
ing a payment
for ui

01:38:09.272 --> 01:38:11.272
but related to covid?

01:38:12.242 --> 01:38:14.242
And employees -- 

01:38:15.878 --> 01:38:17.846
can employees feel that they're
not
treated

01:38:19.348 --> 01:38:21.516
treated well from
by their
employee.

01:38:22.418 --> 01:38:24.854
Where does that person
go?
To the call center?

01:38:25.389 --> 01:38:27.524
>> that's a great question.
All of
our divisions are still

01:38:27.524 --> 01:38:28.958
open.
And

01:38:30.930 --> 01:38:32.429
we have the essential workers
workers.
We have identify
ied who is
essential

01:38:32.429 --> 01:38:35.330
workers.
They are showing up for
work.

01:38:38.534 --> 01:38:41.200
We also have -- infrastructure
within some of our department.

01:38:43.600 --> 01:38:45.541
But for questions that are
standards,

01:38:45.609 --> 01:38:48.770
we are taking them with
the standard
division.

01:38:49.790 --> 01:38:51.948
With questions from the -- 
[Off mic] Program, you can

01:38:51.948 --> 01:38:53.948
call -- 

01:38:54.417 --> 01:38:55.700
employment safety and environmen
tal

01:38:57.586 --> 01:38:59.790
safety, things that -- you
can call
the other department and

01:38:59.790 --> 01:39:01.991
they will
be able to help you.

01:39:02.993 --> 01:39:04.426
>> just a quick question,
building

01:39:05.996 --> 01:39:07.430
on what senator kidani is
asking

01:39:09.299 --> 01:39:11.267
for, if there's this -- you
say these

01:39:11.401 --> 01:39:12.695
are the kinds of questions
you May

01:39:13.770 --> 01:39:15.437
have, here's where you call?
Do

01:39:16.105 --> 01:39:17.507
you have something like
that that

01:39:18.442 --> 01:39:20.900
is directly usable -- and
not going

01:39:22.345 --> 01:39:23.813
to a website -- [Off mic].
Maybe

01:39:24.481 --> 01:39:25.768
that division -- something
that's

01:39:27.317 --> 01:39:30.520
really clear for the public
that
I have this problem.

01:39:30.870 --> 01:39:32.554
Here's where
I can call.
Do you have something

01:39:33.456 --> 01:39:35.973
like that, that you can share
with
us?
>> we don't.

01:39:36.327 --> 01:39:38.327
Part of the reason,

01:39:38.529 --> 01:39:40.997
we spend a lot of time -- 
we can't

01:39:42.833 --> 01:39:44.833
do every scenario of problem.

01:39:45.301 --> 01:39:47.301
Prior

01:39:48.605 --> 01:39:50.860
to the covid-19, people rely
ied
on

01:39:51.342 --> 01:39:52.842
the website for those questions
.

01:39:54.612 --> 01:39:56.346
We have questions about elevatin
g
factors.

01:39:57.347 --> 01:39:59.347
We have gotten questions

01:39:59.850 --> 01:40:02.703
about about foreseeing with
the
masks require
ed.

01:40:03.620 --> 01:40:05.620
We've gotten questions

01:40:07.858 --> 01:40:09.453
about mia -- what do I do -- 
[Off
mic].

01:40:12.330 --> 01:40:14.300
And so but I get this report -- 
[Off

01:40:14.632 --> 01:40:15.999
mic] Some of them I do.
Most of

01:40:17.401 --> 01:40:19.135
them I get back from my
departments -- 

01:40:20.671 --> 01:40:22.671
our divisions team.

01:40:24.575 --> 01:40:26.644
I know did I
division lines are open
and people

01:40:26.644 --> 01:40:28.644
are calling.

01:40:28.913 --> 01:40:30.913
We do have faq sheets.

01:40:32.550 --> 01:40:34.518
We did do a q&a faq sheet
for ui,

01:40:34.585 --> 01:40:37.870
I believe.
But we can try to put

01:40:37.688 --> 01:40:40.156
some things together.
Just understand for us to

01:40:40.391 --> 01:40:42.391
put all

01:40:43.995 --> 01:40:46.377
of the different condition
would
be pretty challenge
ing.

01:40:47.465 --> 01:40:48.932
>> I guess I'm not asking
for you

01:40:50.435 --> 01:40:52.502
to go case by case.
But more this

01:40:52.603 --> 01:40:54.604
is the kinds of problems
that has

01:40:57.908 --> 01:40:59.542
to do with unfairly treated -- 
these -- 

01:41:01.680 --> 01:41:03.680
okay, you call labor relation.

01:41:04.449 --> 01:41:06.449
You call, you know, osha

01:41:06.484 --> 01:41:08.484
or -- just

01:41:09.554 --> 01:41:11.154
a number where people can
call here

01:41:12.890 --> 01:41:14.724
or there and talk to somebody
and

01:41:16.661 --> 01:41:19.530
can be told this is what
they need
to do.
Think of it.

01:41:19.998 --> 01:41:22.733
So if you could,
just give us the numbers.
We can

01:41:25.403 --> 01:41:27.403
put it out to our constituents.

01:41:28.506 --> 01:41:30.600
>> and director murakami,
you don't

01:41:31.642 --> 01:41:32.976
have to reinvent the wheel.
The

01:41:33.644 --> 01:41:35.212
q&a sheet you were talking
about,

01:41:36.649 --> 01:41:38.549
maybe you can start by sending
that
to us.

01:41:39.151 --> 01:41:41.151
We can pick and choose what

01:41:41.486 --> 01:41:43.687
we think can be useful to
our constituents.
>> sure.

01:41:43.955 --> 01:41:46.423
Be happy to do that.
I'm
talk to the staff.

01:41:47.225 --> 01:41:49.225
Maybe -- sorry,

01:41:49.627 --> 01:41:51.962
I was thinking about my
work -- maybe

01:41:52.663 --> 01:41:54.766
a quick summary of each of
the divisions

01:41:55.233 --> 01:41:56.968
and what they do and things
of that

01:41:57.602 --> 01:41:59.570
nature could be helpful.
[Off mic]

01:42:01.139 --> 01:42:03.241
The problem is, you're really -- 
when
things like this happen,

01:42:03.241 --> 01:42:05.241
until then

01:42:05.277 --> 01:42:07.277
you May not really know.

01:42:08.480 --> 01:42:10.848
>> thank you.
>> okay?

01:42:10.915 --> 01:42:13.618
>> thank you very much.
So members,

01:42:13.785 --> 01:42:15.252
if there are no further
questions,

01:42:18.657 --> 01:42:20.860
thank you, very much, director
murakami.
And we appreciate you being

01:42:20.860 --> 01:42:23.270
here
and discussing with us the

01:42:23.270 --> 01:42:25.129
information.
Thank you.

01:42:26.864 --> 01:42:29.601
>> take care now.
Be safe.
>> you, too.

01:42:31.804 --> 01:42:33.804
>> okay.

01:42:35.106 --> 01:42:36.774
We have our 2:30.
We're

01:42:37.609 --> 01:42:39.760
already 17 minutes late.
Thank

01:42:39.711 --> 01:42:41.279
you for staying with us.
And we

01:42:43.114 --> 01:42:44.582
have live and in person -- 
>> yay!

01:42:46.985 --> 01:42:49.654
>> department of human services,
director
pankaj bhanot.

01:42:50.156 --> 01:42:52.257
Please come forward.
And director, just so you

01:42:52.257 --> 01:42:54.257
know, we

01:42:55.260 --> 01:42:56.794
have two senators online,
senator

01:42:58.290 --> 01:43:00.565
dela cruz and senator coke
keohokalole.

01:43:02.100 --> 01:43:04.669
So if you want to open with
a statement.
>> yes, thank you.

01:43:06.305 --> 01:43:08.906
Thank you.
Aloha
everyone.

01:43:09.750 --> 01:43:11.750
Good to be here.

01:43:12.411 --> 01:43:13.778
The department of human services
actually

01:43:15.247 --> 01:43:17.181
created a continuity of
operation

01:43:18.830 --> 01:43:20.184
plan covid-19 annex.
And we sent

01:43:20.319 --> 01:43:22.319
it to all involve

01:43:22.522 --> 01:43:23.810
ed, very -- 
before

01:43:25.258 --> 01:43:26.791
the consolidation took place
before

01:43:27.760 --> 01:43:29.480
we got the lock down informatio
n

01:43:32.330 --> 01:43:34.345
that it needed to be consolidate
d
and transmitted.
We did it because

01:43:35.670 --> 01:43:37.135
I had an account emergency,
so i

01:43:38.371 --> 01:43:40.139
instructed our executive
team -- 

01:43:41.641 --> 01:43:43.676
we were working on it in advance
and
able to put it together
and send

01:43:43.676 --> 01:43:45.676
it in.

01:43:45.845 --> 01:43:47.679
That plan has so many differen
t
aspects to it.

01:43:50.282 --> 01:43:52.718
Some have come already
we're tais
facing it.

01:43:52.718 --> 01:43:54.319
And some
haven't.

01:43:57.257 --> 01:43:59.725
But in the meantime department
of human services what
has

01:43:59.859 --> 01:44:01.859
taken aggressive

01:44:04.970 --> 01:44:06.265
and proactive actions to
protect
the community we serve and

01:44:06.265 --> 01:44:08.265
our staff.

01:44:09.635 --> 01:44:11.402
You all know that the department
of human services always is

01:44:11.703 --> 01:44:13.703
not essential

01:44:14.674 --> 01:44:16.674
in a true sense, in a disaster.

01:44:17.310 --> 01:44:19.612
It's first responders, but
the state
gives us the order we're

01:44:19.612 --> 01:44:20.913
open for
business.

01:44:22.281 --> 01:44:23.649
We come in and take care
of business.

01:44:24.817 --> 01:44:26.384
We have all staff all
hands on deck.

01:44:27.753 --> 01:44:30.312
This is a very unprecedented
and challenge
ing situation
where

01:44:31.992 --> 01:44:33.621
we need to exercise social
distance
ing.

01:44:34.895 --> 01:44:36.997
At the same time provide services
in an un

01:44:36.997 --> 01:44:38.312
uninterrupted manner.
That

01:44:39.332 --> 01:44:41.332
was the biggest challenge

01:44:41.334 --> 01:44:43.334
of a 20

01:44:43.836 --> 01:44:46.772
year
20 year career with
human services

01:44:50.580 --> 01:44:52.678
we needed to adapt and be
create
ive
and try everything we could
every
day.

01:44:53.847 --> 01:44:55.481
I'll give you a few examples
of implementation

01:44:56.850 --> 01:44:59.818
of the covid-19 annex, how
we have
ensure the continuity of

01:44:59.886 --> 01:45:01.886
operations.

01:45:04.123 --> 01:45:05.424
You folks that the idea what
it took

01:45:07.328 --> 01:45:10.162
to get it done -- we absolutely
made
a decision that there is

01:45:10.364 --> 01:45:12.364
no face-to-face

01:45:12.366 --> 01:45:14.330
contact except for certain
investigation

01:45:14.401 --> 01:45:17.203
silence of child protective
services
services.

01:45:17.203 --> 01:45:19.138
Because we have to go out
and we will

01:45:20.807 --> 01:45:23.508
follow all the cdc and departme
nt
of health guidelines to protect
our
staff.

01:45:24.878 --> 01:45:26.167
We are depending for ourselves
.

01:45:27.314 --> 01:45:30.160
We are ordering the ppes the
bet
best
we can and what we have

01:45:30.150 --> 01:45:32.885
currently
we are share
ing with our
frontline

01:45:33.820 --> 01:45:35.107
staff so they are safe and
secure.

01:45:37.958 --> 01:45:39.325
So for med quest, it's clear,
all

01:45:40.930 --> 01:45:41.397
of the services they provide,
there

01:45:42.963 --> 01:45:45.698
is no co-pay for this, covid-19
related.
No co-pay.

01:45:46.167 --> 01:45:49.230
We are encouraging
people to apply online because
we

01:45:50.971 --> 01:45:52.259
have a robust online eligibilit
y

01:45:53.874 --> 01:45:56.309
application on a very robust
infrastructure
on the enterprise platform.

01:45:56.309 --> 01:45:58.177
We have
no downtimes.

01:45:58.312 --> 01:46:00.312
We are hearing some

01:46:01.515 --> 01:46:03.573
rumors out there that medicare
application
is not available or there

01:46:03.573 --> 01:46:05.919
are a
lot of downtimes.
No.

01:46:05.919 --> 01:46:08.222
I'm not aware
of our system going down

01:46:08.222 --> 01:46:09.755
at all at
this point.

01:46:10.324 --> 01:46:13.250
And we have full ca
capacity to take any caseload

01:46:16.310 --> 01:46:18.566
that
is going to come from medicare
perspective.
Now people who don't have
access to

01:46:18.566 --> 01:46:20.233
computers and other things,
yes,

01:46:21.468 --> 01:46:23.803
neck come
they can come and
sent

01:46:24.104 --> 01:46:26.505
send us the information,
drop it
in the drop box.

01:46:26.874 --> 01:46:28.942
We'll take all
the protective measures to

01:46:28.942 --> 01:46:31.745
we need
to open it up and execute

01:46:31.745 --> 01:46:34.348
execute
the strategy.
We can thul
call us

01:46:34.348 --> 01:46:36.348
as well.

01:46:36.484 --> 01:46:38.484
All our staff are working

01:46:39.200 --> 01:46:41.955
from the office, and there
is a

01:46:42.823 --> 01:46:44.824
one staffing that is live
in the

01:46:45.292 --> 01:46:47.857
office across the state
with social
distance
ing.

01:46:48.495 --> 01:46:49.896
Some of them are dog the best
they

01:46:51.320 --> 01:46:52.332
can, those who can are doing
it

01:46:53.501 --> 01:46:55.902
through online means or through
telephone.
We will be able to respond

01:46:56.300 --> 01:46:58.438
to people's
concerns through telephone,

01:46:58.906 --> 01:47:00.910
through
other means of communication.

01:47:00.910 --> 01:47:03.843
We
will be able to tackle those.

01:47:03.911 --> 01:47:05.911
Moving

01:47:07.448 --> 01:47:08.848
forward, we have -- the momentati
on

01:47:09.984 --> 01:47:11.279
of all new health plan contract
s.

01:47:12.253 --> 01:47:13.787
But that doesn't mean that
you're

01:47:14.388 --> 01:47:16.524
our presume
procurement has
just
concerned

01:47:16.524 --> 01:47:18.960
ended.
It's ongoing up

01:47:18.960 --> 01:47:21.940
to a certain phase.
But in the meantime

01:47:21.796 --> 01:47:23.780
we want to make sure the
current

01:47:23.998 --> 01:47:25.932
contracts are continuing
until further

01:47:27.302 --> 01:47:28.869
notice so people are not
confused

01:47:29.938 --> 01:47:31.805
what's going to their service.
Is

01:47:31.940 --> 01:47:33.407
that provider going to be
part of

01:47:34.108 --> 01:47:36.878
the plan that I'm going
to choose
or not?
We witness

01:47:36.878 --> 01:47:38.878
didn't want that

01:47:39.313 --> 01:47:40.881
confusion to really create
further

01:47:42.516 --> 01:47:44.418
complexity when we're face
ed
with
a pamed.

01:47:45.487 --> 01:47:47.642
We didn't
pamed.
We did

01:47:48.890 --> 01:47:50.190
not
pang democratic.

01:47:52.600 --> 01:47:53.594
Our medicare and medicaid
members

01:47:55.330 --> 01:47:56.624
we have suspended alt disenroll
ments.

01:47:57.398 --> 01:47:59.433
We are not dis
disenrolling
everybody

01:48:00.802 --> 01:48:03.500
currently receive
ing medicate

01:48:03.500 --> 01:48:05.639
receive
ing
medicaid.
We are not.
This is

01:48:07.109 --> 01:48:09.760
also the matching rate that
we currently

01:48:10.612 --> 01:48:13.460
have been informed through
the cares

01:48:14.315 --> 01:48:16.315
cares act that we have a

01:48:18.593 --> 01:48:20.577
6.
2 increase.
What that number looks like,
how

01:48:21.123 --> 01:48:22.523
much it translates to, we
will know

01:48:23.859 --> 01:48:25.493
in due course as more informatio
n
becomes available.

01:48:26.328 --> 01:48:27.617
Another thing that you folks
need

01:48:28.997 --> 01:48:30.597
to know is people can self
attach

01:48:31.666 --> 01:48:33.133
their income and enroll
even if

01:48:34.335 --> 01:48:37.500
our automated noticed
notices

01:48:37.390 --> 01:48:39.390
are

01:48:40.800 --> 01:48:41.508
and checks will show a discrepa
ncy

01:48:42.511 --> 01:48:44.645
with their actual income
and what

01:48:44.880 --> 01:48:46.347
they're self-attesting to.
We'll

01:48:47.148 --> 01:48:48.431
make sure we take care of
that.

01:48:49.884 --> 01:48:51.168
It will have 90 days to provide
evidence

01:48:52.870 --> 01:48:54.890
of their actual income if
there is
any.

01:48:56.859 --> 01:48:58.426
And as for administrative -- 
they will

01:49:00.863 --> 01:49:03.498
have additional 120 days -- 
[Off

01:49:04.320 --> 01:49:06.501
mic] They will have to provide
us
with that notice, all the
beneficiary

01:49:06.501 --> 01:49:08.369
ies
beneficiaries.

01:49:08.670 --> 01:49:10.504
Then with the health care
delivery

01:49:13.943 --> 01:49:16.410
system, the 1135 flex
1135
waiver
flexibility

01:49:16.145 --> 01:49:18.145
ies, we have not

01:49:20.423 --> 01:49:22.669
gotten
everything we asked for.
But what
we have gotten is we can
enroll
the providers very, very

01:49:22.669 --> 01:49:24.669
past.

01:49:25.554 --> 01:49:28.570
As we speak, the executive
order that
the governor is suppose
ed

01:49:28.570 --> 01:49:30.570
to issue

01:49:30.126 --> 01:49:33.610
today has the provision to
save
waive such requirements

01:49:33.429 --> 01:49:35.429
of fingerprinting

01:49:36.310 --> 01:49:38.933
and other matters to expedite
the
process.
tele

01:49:41.203 --> 01:49:43.338
telehealth, we expanded
exed.
It's

01:49:43.338 --> 01:49:46.140
exed
expanded.
It's an important

01:49:46.676 --> 01:49:49.244
form of delivering a service
and
social distance
ing.

01:49:49.779 --> 01:49:51.779
We are continuing

01:49:52.448 --> 01:49:54.482
to evaluate how far we can
go -- 

01:49:55.840 --> 01:49:57.719
what more we can do so we
are working

01:49:58.120 --> 01:50:00.955
collaboratively the department
of
health to address that issue
because

01:50:02.124 --> 01:50:04.282
they have the lead on this
telehealth
effort.

01:50:07.463 --> 01:50:09.931
As -- now the conditions for
the -- 
buzz

01:50:10.766 --> 01:50:12.501
because we cannot disenrol
l,

01:50:13.669 --> 01:50:16.204
there are other conditions
to receive
federal funds.

01:50:17.973 --> 01:50:19.973
The conditions, absolutely

01:50:20.209 --> 01:50:21.500
the department of human
services

01:50:24.800 --> 01:50:25.681
cannot change the criteria.
What

01:50:29.719 --> 01:50:32.254
is set in stone January 12020,
we
cannot disenroll anybody

01:50:32.254 --> 01:50:34.254
from the

01:50:37.126 --> 01:50:38.760
program and also covid-19
testing
 -- 

01:50:39.196 --> 01:50:41.263
now, health insurance for
currently

01:50:44.547 --> 01:50:46.568
unemployed.
It's a huge issue.
I degree with director murakami.

01:50:47.604 --> 01:50:50.306
that small business loans
and other
strategy

01:50:50.306 --> 01:50:51.932
ies that are include
ed
in

01:50:53.900 --> 01:50:54.319
the cares act is a perfect
strategy

01:50:55.479 --> 01:50:57.813
to ensure all are
our residents
are

01:50:58.682 --> 01:51:00.549
employed and getting their
benefits.

01:51:00.717 --> 01:51:02.184
Of course there are many
business

01:51:03.190 --> 01:51:05.555
connotations and strategy
strategies
the businesses must use to

01:51:05.555 --> 01:51:08.431
survive.
That would be my recommendation
as
well.

01:51:10.159 --> 01:51:12.761
At this point, whether this
a
they

01:51:15.332 --> 01:51:17.299
apply for medicaid or federal
exchange,

01:51:18.502 --> 01:51:20.704
the health insurance from
federal
exchange, they will qualify

01:51:20.704 --> 01:51:23.539
formula
one or the other if they
have no

01:51:24.774 --> 01:51:26.508
other ways of getting their
health
insurance.

01:51:28.244 --> 01:51:30.368
So they should not be
self-determining, they should

01:51:30.368 --> 01:51:32.368
apply

01:51:32.516 --> 01:51:34.830
and let those two systems
determine

01:51:35.319 --> 01:51:37.530
whether they're eligible
or not.

01:51:39.556 --> 01:51:41.591
We want to talk about adult
day care
programs in the state of

01:51:41.591 --> 01:51:43.225
hawaii.
We include

01:51:45.261 --> 01:51:46.762
ed in our 1135
waiver request

01:51:47.797 --> 01:51:49.810
which was submitted on March
20,

01:51:50.670 --> 01:51:52.201
a request to allow retention
payments

01:51:53.370 --> 01:51:55.839
as well as change in school
day
care programs that would

01:51:55.839 --> 01:51:57.839
allow them

01:51:59.109 --> 01:52:00.409
to do their services through
telephone.

01:52:03.180 --> 01:52:05.683
Hour approval last week, March
26
did not include approval

01:52:05.683 --> 01:52:08.840
of those
provisions yet.

01:52:08.586 --> 01:52:11.540
But it doesn't mean
it's not going to be approve
ed.

01:52:11.755 --> 01:52:13.709
Conversations are ongoing
and continue
ous

01:52:15.626 --> 01:52:17.693
continuously working with
c

01:52:17.728 --> 01:52:19.728
cms.

01:52:21.264 --> 01:52:22.916
Florida, california had it,
maryland
had it.

01:52:23.668 --> 01:52:25.668
Every case is a new case.

01:52:26.203 --> 01:52:28.671
I wish that the federal governme
nt
can take all the best of

01:52:29.139 --> 01:52:32.740
the waivers
that are granted in all
states get

01:52:33.243 --> 01:52:35.244
the blanket waive
er on those
states

01:52:37.681 --> 01:52:40.418
would be the fastest strategy
in
this pack democrat

01:52:40.418 --> 01:52:43.353
pandemic.
Moving forward, if any of

01:52:44.255 --> 01:52:46.590
these adult
day care providers, if they

01:52:46.590 --> 01:52:48.590
choose

01:52:50.294 --> 01:52:51.728
and they want to become
home base

01:52:52.363 --> 01:52:55.198
providers, home base care
providers,
they can do so.

01:52:55.199 --> 01:52:57.199
They can a plight

01:52:57.301 --> 01:53:00.237
with the department of health
and
get licensed for that purpose.

01:53:01.472 --> 01:53:03.774
And we under the 1135 waive
er
and

01:53:04.675 --> 01:53:06.343
certain executive order
hopefully

01:53:07.211 --> 01:53:09.179
is going to be issue
ed today
would

01:53:10.247 --> 01:53:12.448
allow us to expedite much
these newly

01:53:13.284 --> 01:53:15.785
licensed home care providers
who
previously were not.

01:53:17.121 --> 01:53:20.180
We could expeditiously
do that because of the waiver
and

01:53:20.425 --> 01:53:23.226
because of the hawaii statute
that
we are asking for it to

01:53:23.327 --> 01:53:25.396
be suspended
for the narrow purpose of

01:53:25.396 --> 01:53:27.396
doing

01:53:29.400 --> 01:53:31.400
quicker approval of those

01:53:32.436 --> 01:53:33.803
new medicaid
providers.

01:53:35.740 --> 01:53:38.342
As you know, the govern -- 
we do not

01:53:39.377 --> 01:53:41.144
have ability to waive federal
laws.

01:53:42.947 --> 01:53:45.815
Our regulations are rules
that they
have.
We have to work with cms
to

01:53:46.184 --> 01:53:48.885
get all of those things
done.
That's that portion.

01:53:49.687 --> 01:53:51.687
And then the questions that

01:53:53.966 --> 01:53:56.227
we are
getting are about the kapuna
who
have been affected by

01:53:56.227 --> 01:53:58.829
by
the adult

01:53:59.864 --> 01:54:01.999
day care that have close
ed
across
the islands

01:54:01.999 --> 01:54:03.433
islands.
We're tracking

01:54:04.735 --> 01:54:06.269
this, with all of our health
plans.

01:54:06.771 --> 01:54:09.673
We are speaking with them
three times
a week.

01:54:10.842 --> 01:54:12.842
Last friday, they have called

01:54:12.978 --> 01:54:15.413
each and every person who
had been
receive
ing those services

01:54:15.413 --> 01:54:17.634
to make
sure they are taking cared

01:54:17.634 --> 01:54:19.684
of.
Grate

01:54:19.684 --> 01:54:21.385
any, very satisfy
ied that

01:54:21.752 --> 01:54:23.153
this particular
that went on.

01:54:24.210 --> 01:54:26.725
The majority is supported
by family members who are

01:54:26.725 --> 01:54:28.250
now during
the day.

01:54:29.427 --> 01:54:31.328
That being said, all the plans
noted

01:54:32.731 --> 01:54:34.365
that this will not likely
be supported

01:54:35.000 --> 01:54:36.734
over the longer term and
have started

01:54:37.435 --> 01:54:39.369
planning to send home care
to their

01:54:40.505 --> 01:54:42.906
homes to make sure that ef
that the

01:54:43.242 --> 01:54:45.444
kapuna are doing well.
This is
one service during this

01:54:45.444 --> 01:54:47.712
time, for
this vulnerable population

01:54:47.712 --> 01:54:50.381
we need
to keep an eye on it and

01:54:50.515 --> 01:54:52.617
make sure
that they are healthy, safe
and

01:54:52.617 --> 01:54:54.617
thriving.

01:54:55.120 --> 01:54:57.321
A little bit about snap program.
It

01:54:58.890 --> 01:55:01.247
is it 100%
100
100 percent
refunded
program.

01:55:04.526 --> 01:55:06.547
We have asked for a lot
of wake
ers to make a difference
in

01:55:07.599 --> 01:55:09.696
the community
particularly -- 
[Off
mic].

01:55:09.735 --> 01:55:11.380
Because you know if they
don't

01:55:12.838 --> 01:55:14.538
have work, their eligibility
is limited

01:55:15.600 --> 01:55:17.700
to 90 days for snap.
I didn't think

01:55:17.409 --> 01:55:18.697
that was going to work for
us.

01:55:19.979 --> 01:55:22.690
We were very aggressive
aggressiv
e.

01:55:22.914 --> 01:55:25.850
We approached the government
and usda
usda,

01:55:26.485 --> 01:55:28.352
and we got a lot of waivers
done
in this.

01:55:31.256 --> 01:55:33.557
Our work is done totally no
face to
face contact.

01:55:34.259 --> 01:55:36.259
It's all telephone.

01:55:36.629 --> 01:55:39.364
And it's all through telephone,
email,
or other means.

01:55:42.647 --> 01:55:45.570
They can dropoff
their applications and documenta
tion.
We'll use all precautions
and take

01:55:45.904 --> 01:55:48.840
care of that.
and if they're going

01:55:49.775 --> 01:55:52.610
to a processing center, as
you said,
they can drop it off.

01:55:53.379 --> 01:55:55.379
And ebt cards,

01:55:55.481 --> 01:55:57.550
we are not going to be issuing
in
person.

01:55:57.550 --> 01:56:00.518
They will be sent to the
last known address because
we do

01:56:01.320 --> 01:56:03.588
not have ability to bring
in people

01:56:04.123 --> 01:56:05.413
and go through the process
because

01:56:06.892 --> 01:56:08.426
of the fear of this invite
virus

01:56:09.394 --> 01:56:10.682
just impacting our workforce.
And

01:56:13.320 --> 01:56:14.533
then we are totally just -- 
we won't

01:56:15.968 --> 01:56:17.968
be able to deliver any service.

01:56:17.970 --> 01:56:19.972
First time applicants, we
were very

01:56:19.972 --> 01:56:21.972
creative.

01:56:22.308 --> 01:56:24.352
Even though we have no
capacity to take the informatio

01:56:24.352 --> 01:56:26.811
n
electronically and actually
feed

01:56:27.312 --> 01:56:28.647
it to the system of record
which

01:56:30.450 --> 01:56:32.274
is a 30-year-old system
system,
we

01:56:33.686 --> 01:56:35.454
created an online application
application

01:56:36.489 --> 01:56:38.857
for our financial assistance
program.
It's electronic.

01:56:39.580 --> 01:56:41.590
They can fill it.
They can email it.

01:56:41.127 --> 01:56:42.418
They can mail
it.

01:56:44.630 --> 01:56:46.165
They can drop it off on the
box if

01:56:46.633 --> 01:56:47.967
they decide to email it,
we have

01:56:48.935 --> 01:56:50.635
multiple waivers that we
have where

01:56:51.104 --> 01:56:53.710
we can take a picture of
a signature

01:56:54.730 --> 01:56:56.175
date so they can certificate
their
application by taking a

01:56:56.175 --> 01:56:58.611
picture,
attaching it as an email

01:56:58.611 --> 01:57:00.679
attachment
and sending it to us.

01:57:00.946 --> 01:57:03.581
We can do
telephone signature by calling
them.

01:57:04.517 --> 01:57:06.553
They can do it on the telephone.
And those are the type of

01:57:06.553 --> 01:57:08.553
creative

01:57:10.490 --> 01:57:12.124
things we had to do when
we created

01:57:13.920 --> 01:57:15.894
an email address where they
can
send all these things in
one place

01:57:16.696 --> 01:57:18.230
where our staff will go
and start

01:57:18.698 --> 01:57:20.398
to clear a lot of those
things.

01:57:21.935 --> 01:57:23.222
As -- [Off mic] We have a waiver
from

01:57:24.710 --> 01:57:25.604
the federal government which
allows

01:57:27.173 --> 01:57:29.208
us to extend the certification
for
six months.

01:57:29.675 --> 01:57:32.544
All the certification
period that is going to be
in March,

01:57:32.679 --> 01:57:34.746
April, and May is going
to be extended

01:57:36.150 --> 01:57:37.549
for a six-month period because
our

01:57:38.520 --> 01:57:39.919
intent was that none of
our residents

01:57:40.587 --> 01:57:42.554
who are currently receive
ing
benefits,

01:57:43.230 --> 01:57:45.224
snap benefits, they should
not be
denied that.

01:57:45.391 --> 01:57:47.391
That was the purpose

01:57:47.994 --> 01:57:50.290
of getting this certification.
other waive

01:57:50.130 --> 01:57:51.897
er that we have
receive
ed

01:57:53.399 --> 01:57:54.933
from fns is the requirements,
that

01:57:57.370 --> 01:57:59.605
they must have a work environme
nt
to continue to be on snap.

01:57:59.740 --> 01:58:01.740
We got

01:58:02.743 --> 01:58:05.711
a waiver where the employment
training
activity
ies are not veil

01:58:06.580 --> 01:58:08.113
which they
are not

01:58:08.582 --> 01:58:10.249
are not in many
iling
case

01:58:11.484 --> 01:58:13.553
cases, we will be able to
provide

01:58:15.456 --> 01:58:17.524
snap benefits on going.
It's an
opportunity for us to ensure

01:58:17.524 --> 01:58:19.760
that
our residents have food

01:58:19.760 --> 01:58:22.628
on their
tables for themselves and

01:58:22.629 --> 01:58:24.798
their family
ies.
It was very important for
us to get

01:58:24.798 --> 01:58:26.798
that done.

01:58:29.169 --> 01:58:31.370
We have also requested a waiver
for

01:58:31.539 --> 01:58:33.506
part-time students who are
supposed

01:58:34.410 --> 01:58:36.510
to have 20 hours of work
requirement
are.
Because of the closure of

01:58:36.510 --> 01:58:38.510
food

01:58:39.680 --> 01:58:41.114
establishments, entertainment,
recreation

01:58:42.249 --> 01:58:43.683
industry and many others,
they are

01:58:44.484 --> 01:58:47.152
not able to have hours of
work.
we're waiting for that.

01:58:47.153 --> 01:58:49.153
My worry

01:58:49.790 --> 01:58:51.850
is, this group, even though
not

01:58:51.792 --> 01:58:53.626
a large one, they will be
impacted

01:58:55.290 --> 01:58:56.496
negatively if we don't do
something

01:58:59.778 --> 01:59:01.778
about that.

01:59:04.196 --> 01:59:06.939
We'll keep you posted
regarding this.
A couple of things I want
to share
on the benefit employment
and services

01:59:09.143 --> 01:59:10.577
division side, ga, the general
assist

01:59:11.712 --> 01:59:13.580
assistance program for the
disabled

01:59:14.314 --> 01:59:16.216
population, we have going
to do

01:59:16.984 --> 01:59:19.953
eligibility going forwardment
because
we have no ability at this
point

01:59:20.621 --> 01:59:22.789
to really have doctors do
their assessment

01:59:23.758 --> 01:59:25.927
on an ongoing basis because
of the
social distance

01:59:25.927 --> 01:59:27.260
distancing.
I cannot

01:59:29.960 --> 01:59:31.498
have our ga population and
applicants

01:59:32.733 --> 01:59:35.702
languish and struggle because
I don't
have the ability in the
community

01:59:37.138 --> 01:59:38.437
to get their assessments
done.

01:59:40.642 --> 01:59:42.862
This will continue, 90 days
later
we will do the redetermine
ation

01:59:42.862 --> 01:59:45.564
and
figure out what our strategy
is

01:59:46.648 --> 01:59:49.549
going to be moving forward.
treasury offset program -- 

01:59:50.117 --> 01:59:52.117
you know,

01:59:52.353 --> 01:59:54.688
especially senator -- she
was the
chair.

01:59:55.890 --> 01:59:58.193
She always asked the question
of me and kind enough to

01:59:58.193 --> 02:00:00.829
give me
a lot of opportunity and
funding

02:00:00.829 --> 02:00:02.997
to fix this.
Overpayments

02:00:02.997 --> 02:00:05.799
overpayments.
We don't have overpayments.
Today

02:00:06.670 --> 02:00:07.701
I drew all these things
that we

02:00:08.235 --> 02:00:10.738
are creating these opportunity
for
family
ies to just get their

02:00:10.738 --> 02:00:13.707
benefits
and do what they need to
do to take

02:00:14.375 --> 02:00:16.290
care of themselves and their
family
ies.

02:00:19.310 --> 02:00:21.750
But eventually reconciliation
is
going to come.
Documentation is

02:00:21.750 --> 02:00:24.384
going to come.
What are we going

02:00:25.152 --> 02:00:27.622
to do in those cases?
We are covering

02:00:27.622 --> 02:00:30.880
overat the same time
overstateme
nts
today.

02:00:31.225 --> 02:00:33.225
Social security administration

02:00:33.462 --> 02:00:36.297
has deferred until September
of
this year.
So they don't have to

02:00:36.631 --> 02:00:38.738
pay what is agree
ed
agree
ed

02:00:38.738 --> 02:00:41.301
agree
ed
amount that these individuals
or
familiarly

02:00:42.670 --> 02:00:44.670
ies must way to

02:00:46.608 --> 02:00:48.342
pay their
overpayments.

02:00:50.212 --> 02:00:52.413
Foul, let me talk about child
care.
Now

02:00:53.615 --> 02:00:55.182
child care is an
important

02:00:57.285 --> 02:00:59.405
component of our -- part of
our effort
to really keep community

02:00:59.405 --> 02:01:01.856
ies
healthy
and thriving and working

02:01:01.856 --> 02:01:04.192
and pursue
ing
activity
ies where they can

02:01:04.192 --> 02:01:06.727
improve
their educational skills

02:01:06.895 --> 02:01:08.895
and trainings,

02:01:09.264 --> 02:01:11.264
maintain and retain employment.

02:01:11.833 --> 02:01:13.869
We are going to be authorize
ed

02:01:13.869 --> 02:01:16.404
emergency
child care for first responders

02:01:18.173 --> 02:01:20.875
and any family that has
is
impacted
and declare

02:01:20.875 --> 02:01:23.244
ed essential
during this

02:01:23.244 --> 02:01:25.244
pandemic.

02:01:25.781 --> 02:01:28.149
As you all know, wet
were never essential.

02:01:28.217 --> 02:01:30.217
Given the

02:01:33.955 --> 02:01:36.325
pandemic, they're essential
because
our services are needed.

02:01:36.325 --> 02:01:37.758
And we
must provide.

02:01:38.727 --> 02:01:40.900
So they can get child
care.

02:01:41.496 --> 02:01:43.498
And we are coming -- the
executive

02:01:43.966 --> 02:01:45.967
order that has been issue
ed
hopefully

02:01:46.302 --> 02:01:47.735
today at some point, we
are going

02:01:49.472 --> 02:01:51.473
to have a lot of suspension
of certain

02:01:51.473 --> 02:01:54.208
licensing requirements where
we can
allow children up to the

02:01:54.710 --> 02:01:57.312
age of
10 or 12 -- I'm not sure

02:01:57.312 --> 02:01:59.333
of the age,
what we agree
ed
agree

02:01:59.333 --> 02:02:02.183
ed on.
I did
not get that information -- 

02:02:02.218 --> 02:02:04.353
any where
10 to 12 years of age, currentl

02:02:04.353 --> 02:02:07.288
y
they're lie sentence

02:02:07.423 --> 02:02:09.676
licensed
up
to 5-year-old up to a certain

02:02:09.676 --> 02:02:11.676
age.

02:02:11.960 --> 02:02:13.243
We are going to allow children
up

02:02:14.696 --> 02:02:17.298
to the age 12 to be cared
for in
these facility
ies.

02:02:17.767 --> 02:02:19.969
We're also going
to allow providers to really

02:02:19.969 --> 02:02:22.937
transfer
their staff that is currently
already

02:02:24.390 --> 02:02:26.207
cleared by the department
of human

02:02:29.484 --> 02:02:32.348
services inform work at
another
center or other employer,
another
provider
provider.
Because this

02:02:32.815 --> 02:02:34.348
is the time where we must
do everything

02:02:35.752 --> 02:02:37.360
we can to protect the health
and

02:02:38.540 --> 02:02:40.490
safety while also providing
essential
services that we must.
That is

02:02:40.490 --> 02:02:42.490
going to happen.

02:02:43.459 --> 02:02:45.993
We are going to have the income
requirements
for sub

02:02:45.994 --> 02:02:47.529
subsidy for those
impacted

02:02:48.364 --> 02:02:50.431
by this pandemic.
We are not going

02:02:52.502 --> 02:02:54.537
to subject them to the 85%
of median

02:02:54.537 --> 02:02:56.772
requirement.
We are not going to

02:02:57.841 --> 02:02:59.474
require an activity as a
criteria

02:03:00.843 --> 02:03:02.131
to receive this payment and
delay

02:03:02.945 --> 02:03:04.312
the reporting requirements.
But

02:03:05.248 --> 02:03:07.783
to try to put do you want
documentation
in this difficult time when

02:03:07.783 --> 02:03:10.253
they
don't have
even have an

02:03:10.253 --> 02:03:11.854
activity
and pursue

02:03:12.922 --> 02:03:15.458
ing things at
this time
because of the unfortunate

02:03:15.458 --> 02:03:18.191
circumstance.
We are doing those thingses
well

02:03:18.861 --> 02:03:20.861
as we move forward.

02:03:21.331 --> 02:03:22.864
Chimed welfare and protective
services,

02:03:23.566 --> 02:03:26.401
we are going to do the basic
things
because we simple
y cannot

02:03:27.350 --> 02:03:29.890
do everything
in person one-to-one visits

02:03:29.890 --> 02:03:31.184
and
other things wit are require
ed
under

02:03:31.184 --> 02:03:33.909
the law.
Federal government has
agree

02:03:35.878 --> 02:03:38.814
ed to provide the dispensa
tion
where we can do it through
video

02:03:39.480 --> 02:03:41.283
and other means.
It doesn't mean

02:03:42.850 --> 02:03:44.519
our obligation has ended.
We will
work with the family

02:03:44.955 --> 02:03:46.389
ies and
resource

02:03:47.570 --> 02:03:49.625
carriers that make surely
the shin
k4eur7b

02:03:50.460 --> 02:03:52.862
children have opportuni
ty
to interact with the family

02:03:52.862 --> 02:03:54.862
members.

02:03:55.331 --> 02:03:57.331
Child abuse and neglect reporting

02:03:57.767 --> 02:03:59.835
lines remain staffed and
open.

02:04:00.937 --> 02:04:02.871
We are working as boast as
we can
in the circumstance.

02:04:04.541 --> 02:04:07.443
Vocational
rehabilitation, census for
the blind

02:04:08.111 --> 02:04:10.846
and deaf, we are continuing
to provide
online

02:04:11.848 --> 02:04:13.415
on line or through
the delve.

02:04:15.351 --> 02:04:17.620
So far we have no
telephone.
So

02:04:17.620 --> 02:04:20.491
far we have no issues.
It's been

02:04:20.491 --> 02:04:23.260
working very well.
Homeless shelters

02:04:23.827 --> 02:04:25.827
and out reach programs.

02:04:25.896 --> 02:04:28.297
They are
essential services.
We are working

02:04:28.465 --> 02:04:30.132
with them to provide more
flexibility

02:04:30.667 --> 02:04:32.401
with their contract requirement
s
and terms.

02:04:33.103 --> 02:04:35.338
And we have established
weekly office however

02:04:35.338 --> 02:04:36.939
hours
for all

02:04:38.750 --> 02:04:40.172
providers with the department
of
health, health services administ

02:04:40.172 --> 02:04:42.172
ration

02:04:42.379 --> 02:04:44.379
to work on these things.

02:04:44.815 --> 02:04:46.949
And outreach staff to make
sure basic

02:04:47.618 --> 02:04:49.919
services are offered to
unsheltered
individuals.

02:04:50.354 --> 02:04:52.354
A lot of work is going

02:04:52.622 --> 02:04:54.825
on with street property that
we are
putting in plain

02:04:54.825 --> 02:04:56.113
play and
working

02:04:57.128 --> 02:04:59.996
with the department of health
and
tourism authority to look
at certain

02:05:00.640 --> 02:05:01.898
hotels that can be used
for care
ing

02:05:03.330 --> 02:05:05.102
for some of the population
who is

02:05:05.102 --> 02:05:07.637
unsheltered.
It all is going to

02:05:07.637 --> 02:05:10.600
be in accordance with the
cdc guidelines

02:05:12.109 --> 02:05:14.412
and generally what 9 understand
ing
of county
ies and mayors
are going

02:05:14.412 --> 02:05:17.264
to be.
We are part of that conversati
on

02:05:17.415 --> 02:05:19.917
and will be able to provide
more
information as it becomes

02:05:19.917 --> 02:05:21.917
available.

02:05:22.586 --> 02:05:25.210
Domestic violence shelters,
we are
working close lit with them

02:05:25.555 --> 02:05:27.742
to ensure
that services are continuously

02:05:27.742 --> 02:05:29.390
provide
ed.

02:05:30.495 --> 02:05:31.929
This is the time where domestic
violence

02:05:34.650 --> 02:05:36.990
or adult abuse, children
abuse -- 

02:05:37.668 --> 02:05:39.602
assaults and children can
become
a problem

02:05:40.400 --> 02:05:41.292
because of the
economic

02:05:42.539 --> 02:05:44.908
stress and stress ors and
health
and other things.
Well

02:05:44.908 --> 02:05:47.377
we will
be carefully watching all
of this.

02:05:48.746 --> 02:05:50.934
Let me talk about the purchase
of
service provider
providers

02:05:50.934 --> 02:05:52.950
that you
folks have the nonprofits

02:05:52.950 --> 02:05:54.950
and the

02:05:55.190 --> 02:05:57.455
community that are providing
valuable
services
services.

02:05:57.455 --> 02:05:59.455
We have extended

02:06:00.570 --> 02:06:01.351
the same courtesy and strategy
to

02:06:04.495 --> 02:06:05.963
them as well like our worker -- 
they

02:06:07.165 --> 02:06:09.599
can work at various methodology
ies.
They can telephone.

02:06:09.701 --> 02:06:11.468
They can do
it online.

02:06:11.736 --> 02:06:13.738
They can find other
ways of doing it because

02:06:13.738 --> 02:06:15.738
we do not

02:06:16.400 --> 02:06:19.240
want them to do a face-to-face
as
well because they are dealing
with

02:06:19.410 --> 02:06:21.695
our clients and part of our
community
communities
as well.

02:06:23.114 --> 02:06:24.982
We didn't want to do that.
The only

02:06:26.217 --> 02:06:29.530
caveat is they must remain
open
like rhyme open for them

02:06:29.254 --> 02:06:31.456
to continuously
receive the payments for

02:06:31.456 --> 02:06:34.424
the services
they provide
.
Because if they

02:06:34.725 --> 02:06:36.126
shutter their doors, I'm
going to

02:06:37.628 --> 02:06:40.564
have a difficult time making
that
payment.
So they need to find a

02:06:42.968 --> 02:06:44.702
way to work collaboratively
us and

02:06:45.103 --> 02:06:47.272
within their own organizations
to
have a business plan that

02:06:47.272 --> 02:06:49.272
keeps them

02:06:49.274 --> 02:06:51.609
open and continue to provide
the
best service possible in

02:06:51.609 --> 02:06:52.943
the circumstance
we are in.

02:06:54.120 --> 02:06:56.514
Now, a little bit about a
couple of
things about the caseload

02:06:56.514 --> 02:06:58.514
and then

02:06:59.284 --> 02:07:02.253
a federal funding the influx
of
federal funding and then
I'm going

02:07:03.455 --> 02:07:05.489
to be done very sure I'm
going to
be done.

02:07:13.310 --> 02:07:15.499
6,495 applications to date
as of yesterday.

02:07:18.303 --> 02:07:20.637
It's 20% increase over january
and
February.

02:07:23.708 --> 02:07:25.708
In a day on March 26.

02:07:28.130 --> 02:07:30.147
We got 1673 applications.
Overall

02:07:31.249 --> 02:07:33.551
case load, if you compare
it to

02:07:34.720 --> 02:07:36.441
February, 4% increase we
have already
seen.

02:07:36.755 --> 02:07:38.990
And it's only compare
ing
to
February.

02:07:42.940 --> 02:07:44.529
We are
we are average
ing 400

02:07:44.529 --> 02:07:46.130
applications
per day.

02:07:49.334 --> 02:07:50.802
And it used to be 200
to 250 per day.

02:07:52.204 --> 02:07:53.538
From map quest and
and -- 

02:07:54.807 --> 02:07:57.242
it's almost a 40% increase
from what
we're receive
ing.

02:07:57.242 --> 02:07:59.242
A little bit

02:07:59.545 --> 02:08:02.800
about federal and state
funds for

02:08:02.800 --> 02:08:04.800
covid response.

02:08:04.950 --> 02:08:06.237
The department of human services
as

02:08:07.753 --> 02:08:09.187
you know is a direct recipient
of

02:08:10.122 --> 02:08:11.416
a lot of federal funds whether
it

02:08:12.525 --> 02:08:14.526
comes from child welfare,
child care,

02:08:15.360 --> 02:08:16.761
medicare, and many other
programs

02:08:20.440 --> 02:08:22.100
we have.
We are the beneficiary
ies
of funding that is going
to come

02:08:22.100 --> 02:08:24.100
through the cares act.

02:08:25.710 --> 02:08:27.710
that includes

02:08:27.740 --> 02:08:29.775
for our low income housing
assistance
program which is normally

02:08:29.775 --> 02:08:32.744
used for
once a year and for emergencies.

02:08:33.279 --> 02:08:34.712
This will be going towards
that.

02:08:35.680 --> 02:08:37.782
We don't know exactly what
the amount

02:08:39.217 --> 02:08:40.818
is and the expectation of
attributing

02:08:41.319 --> 02:08:43.655
this money because it has
to be could
have had

02:08:46.935 --> 02:08:49.861
covid related
services.
We will work on that when
it comes
in just like director pure
pure was

02:08:50.129 --> 02:08:52.241
talking about.
The other thing is
child

02:08:52.241 --> 02:08:54.530
care.
If I'm going to be waive

02:08:54.530 --> 02:08:57.368
ing
income
requirements and activity
and other

02:08:57.670 --> 02:09:00.730
things, of course now, I'm
going
to have more applications

02:09:00.730 --> 02:09:02.208
and this
money as it company
ies in,

02:09:02.208 --> 02:09:04.208
whatever

02:09:05.812 --> 02:09:08.747
the amount is, will exclusively
be
use
ing for family
ies that

02:09:08.881 --> 02:09:11.684
are eligible
today, during the last two

02:09:11.684 --> 02:09:13.684
weeks

02:09:14.887 --> 02:09:17.357
all the money will be then,
start
charging to that account
as it um

02:09:17.357 --> 02:09:19.357
cans in.

02:09:20.627 --> 02:09:21.916
To keep a very clear record
of every

02:09:23.562 --> 02:09:24.863
single penny spent by the
department

02:09:25.665 --> 02:09:27.432
of human services account
accounted

02:09:28.746 --> 02:09:30.268
for that is covid related.
So when

02:09:31.737 --> 02:09:33.605
the reimbursements come
in and funding

02:09:34.340 --> 02:09:35.908
sources will come to bear
for that,

02:09:36.409 --> 02:09:38.678
we will know what we were
spending
on what services that now

02:09:38.678 --> 02:09:40.678
we can

02:09:44.350 --> 02:09:46.752
be burst
be reimburse
ed
for.

02:09:46.752 --> 02:09:48.752
Medicare

02:09:50.289 --> 02:09:52.726
will be using an increase
which
could result in multiple

02:09:52.726 --> 02:09:54.726
tens of

02:09:55.361 --> 02:09:57.800
millions of dollars if not
$100 million
or more.

02:09:57.831 --> 02:09:59.665
So we will keep an eye
on that as well.

02:10:01.200 --> 02:10:04.169
This will go cords
the covid-19

02:10:04.871 --> 02:10:07.472
could have
towards
koch
could have response.

02:10:09.175 --> 02:10:11.777
>> there is additional money
coming
to states to really pay

02:10:11.778 --> 02:10:14.280
for this,
all the waive
ers that we

02:10:14.280 --> 02:10:16.215
have receive
ed,
we have receive

02:10:16.383 --> 02:10:18.383
ed -- people

02:10:19.669 --> 02:10:21.245
are staying
on snap longer because of
the economic

02:10:24.424 --> 02:10:27.202
conditions we find our selves
in.
That's my take on
on the
department
.

02:10:27.761 --> 02:10:29.862
And I will be happy to answer
questions that senators
have.

02:10:31.365 --> 02:10:32.832
>> thank you for that overview.
It's

02:10:34.468 --> 02:10:36.836
very encouraging to hear
how motivated

02:10:38.905 --> 02:10:41.122
you are to make sure -- 
>> it's our community
ies.

02:10:42.709 --> 02:10:43.995
>> taken care of rather than
some

02:10:44.778 --> 02:10:46.713
of the other departments
that you

02:10:47.281 --> 02:10:49.283
hear why they cannot.
I very much

02:10:49.283 --> 02:10:51.818
appreciate that.
Senators any questions?

02:10:51.918 --> 02:10:53.918
Senator kim?

02:11:01.728 --> 02:11:03.263
>> I also join in with senator -- 
with

02:11:03.731 --> 02:11:05.250
all the departments, you
seem to

02:11:06.467 --> 02:11:08.702
be on top of everything,
proactive
with everything.
And we appreciate
that

02:11:08.702 --> 02:11:11.304
that.
You had mentioned earlier
that you

02:11:12.306 --> 02:11:14.774
had a plan and that you
have started
that plan earlier.

02:11:15.509 --> 02:11:17.509
Is that plan

02:11:18.278 --> 02:11:19.592
ever -- can we get a copy
of it?

02:11:20.815 --> 02:11:22.349
was it submitted to us and
>> it was.

02:11:23.417 --> 02:11:25.417
As I stated, senator,

02:11:25.853 --> 02:11:28.788
we submitted it before the
consolidation

02:11:28.789 --> 02:11:30.789
introduction came.

02:11:30.958 --> 02:11:33.427
Instruction
came.
I was not teal

02:11:33.427 --> 02:11:35.500
feeling
very
well.

02:11:36.290 --> 02:11:37.396
And I instructed, let's
just

02:11:38.499 --> 02:11:39.900
go and create the annex as
soon as

02:11:41.903 --> 02:11:43.970
we got the washington -- 
senator
dela cruz's office.

02:11:44.371 --> 02:11:46.371
We submitted

02:11:47.740 --> 02:11:48.474
it to the governor's office
and the

02:11:49.610 --> 02:11:51.610
ways and means house finance.

02:11:52.246 --> 02:11:54.315
I was not sure if I was going
to be
able to respond to it or

02:11:54.315 --> 02:11:55.749
not.
So

02:11:59.353 --> 02:12:01.622
I -- I turned in it.
>> thank you.
One of the few that

02:12:01.622 --> 02:12:04.125
we got.
Appreciate that.

02:12:04.125 --> 02:12:06.125
Also

02:12:09.630 --> 02:12:11.640
on snap, what was the income
limitation?

02:12:13.401 --> 02:12:15.969
>> snap income limitation -- 
give me
a second.

02:12:16.504 --> 02:12:18.940
I have it.
Just give

02:12:18.940 --> 02:12:21.575
me a second.
I do have the snap.

02:12:22.760 --> 02:12:24.760
>> what does snap mean?

02:12:25.460 --> 02:12:26.846
>> supplemental nutrition
assistance
program.

02:12:29.985 --> 02:12:31.985
It's the food stamp program.

02:12:32.620 --> 02:12:34.620
>> [Off mic]

02:12:37.525 --> 02:12:39.594
>> snap, yes, supplemental
nutrition
assistance program.

02:12:39.594 --> 02:12:41.594
For snap 1

02:12:43.640 --> 02:12:44.497
# 3% of federal poverty
ily

02:12:46.660 --> 02:12:47.400
level.
133 -- 

02:12:50.372 --> 02:12:52.606
2020 federal poverty
levels
are not out yet.

02:12:53.174 --> 02:12:54.541
I created this
chart.

02:12:56.945 --> 02:12:58.712
It's $19,125.
That they
have to have.

02:12:59.414 --> 02:13:01.416
For a single person
inform qualify for snap.

02:13:01.416 --> 02:13:04.117
And for
a family of three, it's

02:13:05.454 --> 02:13:08.422
roughly
$34,000.
>> so you can

02:13:08.957 --> 02:13:10.957
even over that -- 

02:13:11.593 --> 02:13:13.494
>> there were a lot of testing -- 
so
they May.

02:13:14.562 --> 02:13:16.598
So it all depends.
>> okay.
Thank you for that.

02:13:16.598 --> 02:13:19.566
So
those who now find themselves

02:13:19.567 --> 02:13:21.567
unemployed

02:13:21.703 --> 02:13:23.703
could qualify for snap?

02:13:26.408 --> 02:13:28.609
>> yes, but maybe notment
depends.
It depends.

02:13:29.411 --> 02:13:31.947
Let me give you a quick
spam
exam it will

02:13:31.947 --> 02:13:33.516
example
to make
it clear.

02:13:36.518 --> 02:13:37.803
If they are getting $600
for

02:13:38.987 --> 02:13:40.388
$600 from ui, in addition
to

02:13:41.623 --> 02:13:43.623
what they receive they receive,

02:13:45.560 --> 02:13:47.560
it could be up to over $600.

02:13:49.564 --> 02:13:51.632
If they get $1,240 per week,
they
May not qualify.

02:13:52.330 --> 02:13:53.322
That is considered
income.

02:13:54.350 --> 02:13:55.569
For certain programs we
can waive that.

02:13:56.438 --> 02:13:58.438
But federal -- since

02:13:58.574 --> 02:14:01.750
it's 100%
100% federally
funded

02:14:01.710 --> 02:14:04.271
program, we
they do not allow
us

02:14:05.113 --> 02:14:06.514
to waive the unemployment
insurance

02:14:07.649 --> 02:14:09.550
benefit as an income.
For child

02:14:09.985 --> 02:14:11.452
care, we can do something
about it

02:14:12.187 --> 02:14:14.657
but we cannot do it for snap.
I
don't think we can do it

02:14:14.657 --> 02:14:17.225
from medicaid
as well from that perspective.

02:14:17.693 --> 02:14:19.693
>> thank you.

02:14:20.229 --> 02:14:22.764
>> senator, fevella?
Testify

02:14:22.764 --> 02:14:25.467
fevella
14
>> I know some places -- 

02:14:25.467 --> 02:14:27.467
they're

02:14:29.300 --> 02:14:31.273
doing free -- toasting.
Toast

02:14:31.273 --> 02:14:33.273
testing.

02:14:33.609 --> 02:14:35.977
You
testing.
You come

02:14:36.479 --> 02:14:38.294
with your insurance
insurance
card.

02:14:39.148 --> 02:14:40.782
to me it's having the fly
by night

02:14:41.183 --> 02:14:43.518
clinics offering
offered
in the

02:14:43.986 --> 02:14:46.520
community to have a spot -- 
victimize -- 

02:14:47.489 --> 02:14:48.823
have an opportunity to charge
individuals

02:14:51.694 --> 02:14:54.162
because of the -- getting
tested,
you know.

02:14:55.531 --> 02:14:57.531
There's a criteria in

02:14:59.101 --> 02:15:01.736
many many smos, right
symptoms,
right?

02:15:07.243 --> 02:15:09.243
This things -- [Off mic].

02:15:11.130 --> 02:15:13.130
It's going to community centers,

02:15:13.349 --> 02:15:14.716
saying we can get you tested
quicker

02:15:16.519 --> 02:15:17.819
if you come to this certain
center.

02:15:18.554 --> 02:15:20.321
But you have to bring your
experience

02:15:21.230 --> 02:15:22.557
insurance card and id.
You will

02:15:23.659 --> 02:15:26.628
get the free testing, we're
going
to have to get your insurance

02:15:27.230 --> 02:15:29.564
company.
Did you hear about that going
on?

02:15:29.699 --> 02:15:32.601
>> not at all.
It's wrong if that's
happening.

02:15:33.236 --> 02:15:34.636
But I have not heard
anything.

02:15:36.238 --> 02:15:38.606
They shouldn't be charged
for covid-19 testing.

02:15:38.741 --> 02:15:40.741
There is no -- 

02:15:42.112 --> 02:15:44.580
well, none of our medicare
recipients
should be.

02:15:45.348 --> 02:15:47.717
I don't know the general
and children out there.

02:15:47.717 --> 02:15:49.717
That's

02:15:50.286 --> 02:15:52.720
not what we heard in the
federal
collar if he indications

02:15:52.822 --> 02:15:54.822
as well

02:15:54.991 --> 02:15:56.991
indication

02:15:57.930 --> 02:15:59.434
clarify
clarificatio
ns
as well.

02:16:00.664 --> 02:16:02.764
>> I'm surprised they have
them available -- 

02:16:03.366 --> 02:16:05.367
they're not testing if -- 
[Speakers
overlapping].

02:16:10.640 --> 02:16:12.897
>> the person sitting there -- 
>> you're talking about the
whole

02:16:13.760 --> 02:16:15.844
care because you're the
ones that
take the whole care.

02:16:16.112 --> 02:16:18.148
I think
thought
that was a big thing in my

02:16:18.148 --> 02:16:20.784
area.
Because if they cannot get

02:16:20.784 --> 02:16:22.886
the guys
come to them, how do you

02:16:22.886 --> 02:16:25.622
know if
they're being taken cared

02:16:25.622 --> 02:16:27.482
of.
They
have

02:16:28.591 --> 02:16:31.126
we have this waiver -- 
[Speakers
overlapping]

02:16:31.661 --> 02:16:33.795
And thank you for that.
And senators -- 

02:16:36.660 --> 02:16:37.667
it's a very good breath
of fresh

02:16:39.302 --> 02:16:42.138
airplane for somebody
air
for somebody

02:16:42.272 --> 02:16:43.706
to have information for
us without

02:16:44.374 --> 02:16:46.676
giving us excuses.
Excuses.

02:16:46.676 --> 02:16:48.744
You
had your plan.

02:16:49.179 --> 02:16:51.179
You gave it to us,

02:16:51.180 --> 02:16:53.182
and you came in and you
summarized
it.

02:16:53.283 --> 02:16:54.951
and thank you for that.
I
appreciate it.

02:16:56.686 --> 02:16:58.944
>> actually what we found
was plan
was just a plan

02:16:58.944 --> 02:17:01.190
plan.
But the reality
hit.

02:17:02.459 --> 02:17:03.826
It's totally a different
reality.

02:17:04.694 --> 02:17:06.695
But we were able to adapt
and respond.

02:17:08.932 --> 02:17:10.233
If I didn't do the plan today,
it

02:17:11.268 --> 02:17:13.268
will be a different document.

02:17:14.171 --> 02:17:15.872
>> senator mri
murakami.

02:17:18.308 --> 02:17:20.309
>> I commend you for having
the continuity

02:17:20.844 --> 02:17:22.178
of operations plan for ahead
of

02:17:24.981 --> 02:17:26.269
time, one of the few department
s.

02:17:27.418 --> 02:17:28.952
And -- change day by day and
whether

02:17:29.720 --> 02:17:31.700
you had any of these changes
in

02:17:31.755 --> 02:17:33.410
plan that we can have an
update

02:17:33.891 --> 02:17:35.324
of where we're going forward,
you

02:17:36.393 --> 02:17:39.228
know, in terms of what you're
going
to go
to do.
Help.

02:17:39.730 --> 02:17:41.832
To have that
now knowing that you're in

02:17:41.832 --> 02:17:44.168
that situation.
What kinds of things have
change

02:17:44.168 --> 02:17:47.300
ed
change
ed where you need
to adjust.

02:17:49.400 --> 02:17:50.660
That will be good to have.
thank
you.

02:17:52.209 --> 02:17:54.877
>> that plan is
will remain
as is.

02:17:56.747 --> 02:17:59.682
What I presented today are
the things

02:17:59.917 --> 02:18:01.951
how we are moving forward
on that

02:18:02.186 --> 02:18:03.762
fundamental foundation that's
the
plan.

02:18:05.423 --> 02:18:07.423
But all these things are

02:18:09.852 --> 02:18:11.743
part of that plan has to
be ready
to deliver.
So these things will

02:18:12.396 --> 02:18:13.930
be part of it as we mature
as we

02:18:14.999 --> 02:18:17.433
continue to mature and evolve.
We'll keep that updated.

02:18:18.869 --> 02:18:20.470
Just prior to test finding,
I asked

02:18:25.900 --> 02:18:27.777
a pio, stevens and joe -- 
the department,

02:18:28.120 --> 02:18:29.479
I have requested that we
provide

02:18:30.548 --> 02:18:32.448
this information, that you
can actually

02:18:32.550 --> 02:18:34.283
use for any purpose that
you need
to.

02:18:35.552 --> 02:18:38.255
Because our press brief
was
very comprehensive as well.

02:18:38.823 --> 02:18:40.123
So we'll
share that.

02:18:40.859 --> 02:18:42.859
And our websites are

02:18:43.270 --> 02:18:45.762
very much create today provide
you
with the information if
you have

02:18:46.831 --> 02:18:48.231
a question on snap, where
to go.

02:18:49.433 --> 02:18:51.869
If you have of what to do,
who to
call, which offices.

02:18:51.869 --> 02:18:54.837
That's already
there.
But we will provide this informat
ion

02:18:55.740 --> 02:18:57.241
to all of you so that you
have it

02:18:58.943 --> 02:19:01.312
on an ongoing basis, and
keep you

02:19:01.312 --> 02:19:02.679
folks posted.
>> thank you.

02:19:03.314 --> 02:19:05.314
I just have one question

02:19:07.385 --> 02:19:09.190
that we had on -- my concern
about

02:19:10.921 --> 02:19:13.580
the kapuna and those with
limited
english speaking that they

02:19:13.580 --> 02:19:15.826
continue
to get the services and
that the

02:19:16.595 --> 02:19:17.898
providers and the community
that

02:19:19.264 --> 02:19:22.990
are providing services are
getting
mixed messages.

02:19:23.801 --> 02:19:25.502
Services had this
19 -- [Off mic].

02:19:27.772 --> 02:19:29.793
Waive every, and
waiver, and we've been told

02:19:29.793 --> 02:19:31.793
that

02:19:32.777 --> 02:19:34.578
you should do phone calls
to providers

02:19:37.382 --> 02:19:38.667
that you have as your agents,
do

02:19:39.483 --> 02:19:41.180
phone calls to make sure
they're

02:19:42.253 --> 02:19:43.553
well cared for, take the
food and

02:19:46.833 --> 02:19:49.940
medicine and so forth
forth.
But
they're getting mixed messages
that
that is not in their scope

02:19:49.940 --> 02:19:51.940
of services

02:19:52.764 --> 02:19:54.532
and therefore can't be do
it.
If

02:19:55.567 --> 02:19:57.167
there's a
collaboration

02:19:58.136 --> 02:20:00.971
of services
with the infrastructure
that's there.

02:20:01.720 --> 02:20:04.700
>> good point.
That's what I was
address.

02:20:04.943 --> 02:20:06.943
The home base care is

02:20:07.120 --> 02:20:08.513
the one -- if these providers
are

02:20:09.381 --> 02:20:10.915
otherwise adult day care,
if they

02:20:13.180 --> 02:20:15.850
just go and file with oka,
at department

02:20:17.656 --> 02:20:20.491
of health, that is the office
of
health care insurance, if
they can

02:20:21.360 --> 02:20:23.428
work themselves to home
care health
providers.

02:20:24.597 --> 02:20:26.597
Once they are licensed,

02:20:29.601 --> 02:20:31.502
they can provide that -- and
we can

02:20:31.937 --> 02:20:34.138
quickly move forward and
certificate
them as such.

02:20:34.973 --> 02:20:37.764
And we can -- then
they can start to do those
things.

02:20:37.976 --> 02:20:40.111
It's a process.
The only thing that

02:20:41.547 --> 02:20:43.810
we didn't get is the rate
that we

02:20:43.716 --> 02:20:45.483
are continuously working.
This

02:20:46.418 --> 02:20:48.519
part can be done as soon
as they
are licensed

02:20:51.802 --> 02:20:54.593
licensed.
And they
can then approach medicaid,
med
quest division, and they

02:20:54.593 --> 02:20:57.161
can -- 
>> how long is that process?
Because

02:20:58.931 --> 02:21:00.932
they are seeing seniors
in need
today.

02:21:02.201 --> 02:21:04.369
For example, keep calling
them and they need food and

02:21:04.369 --> 02:21:06.700
medicine
to be delivered.

02:21:07.506 --> 02:21:09.607
How soon can that
be provide

02:21:09.975 --> 02:21:12.677
ed so that they
can in
fact continue the services?

02:21:13.478 --> 02:21:15.180
>> it's the same old thing
with scott,

02:21:15.548 --> 02:21:17.616
what he was talking about
the same

02:21:20.850 --> 02:21:21.920
thing, the mandatory requiremen
t
and the ability to move quicker.

02:21:23.589 --> 02:21:25.557
We were waiting for certain
approval

02:21:25.891 --> 02:21:27.485
from the federal government
which
we gotment.

02:21:28.594 --> 02:21:31.162
Now we have to do something
with the stage regulation
related

02:21:31.631 --> 02:21:33.387
to fingerprinting and other
procedure
al

02:21:33.966 --> 02:21:36.202
thingsment once these are
done,
we can move quickly.

02:21:36.202 --> 02:21:38.703
I can't tell
you how long it's going to
take,

02:21:39.238 --> 02:21:42.730
but it's going to shave
off many,
many days of the process.

02:21:42.174 --> 02:21:44.577
I'm waiting
for that executive order

02:21:44.577 --> 02:21:46.350
to be final
finalize
ed.

02:21:47.450 --> 02:21:49.782
If we have that, we will do
it rapidly
rapidly.

02:21:49.983 --> 02:21:51.416
I just don't have the timeline
of

02:21:52.485 --> 02:21:54.586
what it would do to cut
that timeframe

02:21:55.688 --> 02:21:57.743
for that process to believe
certified.
>> I understand that the seniors

02:21:57.743 --> 02:21:59.691
that
are the ones hurting.

02:22:00.993 --> 02:22:03.728
>> I will be a senior.
>> yeah.

02:22:04.730 --> 02:22:06.730
[Speakers overlapping].

02:22:07.200 --> 02:22:09.235
>> ride now
right now all

02:22:09.235 --> 02:22:11.970
our communities
6 community
ies are hurting.

02:22:12.739 --> 02:22:15.740
>> I know.
Expe died

02:22:15.740 --> 02:22:17.420
expediting
is not a problem.

02:22:17.443 --> 02:22:19.443
I will do it

02:22:19.545 --> 02:22:21.981
as long as it's allowable
under the
law.
Whatever we need to do

02:22:21.981 --> 02:22:23.981
we'll

02:22:24.818 --> 02:22:26.953
get every possible dispensation
from the federal office and

02:22:26.953 --> 02:22:28.254
program
partners.

02:22:29.789 --> 02:22:32.491
If I'm not able to, we'll
find another way to do it.

02:22:33.259 --> 02:22:35.214
>> I see these community
communit
y,

02:22:36.162 --> 02:22:39.130
it's like a blanket waiver
just
to keep the services going,
call

02:22:39.999 --> 02:22:41.956
you people, making sure
what they
need.

02:22:43.670 --> 02:22:45.604
>> we have plans of doing
it today.

02:22:47.574 --> 02:22:50.142
Adult day care is not the
community
case provider.
They

02:22:50.310 --> 02:22:52.310
yes they want

02:22:53.713 --> 02:22:55.000
to do and have have capacity.
We

02:22:56.950 --> 02:22:58.247
have to license them as
medicare

02:22:59.119 --> 02:23:01.119
providers for that purpose.

02:23:01.622 --> 02:23:03.846
Dedication
from the department, we can

02:23:03.846 --> 02:23:05.846
get

02:23:06.159 --> 02:23:08.994
it turned -- 
>> I'm try my very best.

02:23:09.696 --> 02:23:11.764
>> our seniors need it.
>> yes, ma'am.

02:23:13.833 --> 02:23:15.534
>> so pankaj, some of the
programs,

02:23:16.570 --> 02:23:18.738
whether it's -- [Off mic].
Med quest,

02:23:20.774 --> 02:23:22.575
what kind of timelines are
you seeing

02:23:23.710 --> 02:23:26.579
both for people who are now,
you
know, I think you said you

02:23:27.714 --> 02:23:29.714
had 6400

02:23:31.184 --> 02:23:33.685
requests for med quest just
from
last thursday alone.

02:23:34.655 --> 02:23:36.723
>> here is what the preliminary
numbers
are.

02:23:38.158 --> 02:23:39.460
And it's a very fluid situatio
n.

02:23:41.195 --> 02:23:42.728
So for example, you have
expedited

02:23:43.630 --> 02:23:45.855
snap, the state has seven
days to
do.

02:23:47.670 --> 02:23:49.101
That's if you're homeless
or
zero income.

02:23:49.569 --> 02:23:51.704
And then you have
30 days with all cases.

02:23:52.730 --> 02:23:54.730
We used

02:23:54.108 --> 02:23:56.175
to do it within true to
three days

02:23:57.244 --> 02:23:59.545
maximum four days we had
eligibility
gone out.

02:24:00.140 --> 02:24:01.299
It doesn't matter who
you are.

02:24:03.283 --> 02:24:06.185
we didn't think you were
expedited or regular case.
We were

02:24:06.586 --> 02:24:09.121
very, very fast.
Our timely

02:24:09.190 --> 02:24:10.824
iness rate to do
benefits

02:24:11.292 --> 02:24:13.661
was 97.
4%, certified by the federal

02:24:13.661 --> 02:24:16.596
government.
It's a high rate that
we have in the country.

02:24:17.970 --> 02:24:19.133
So currently
we are seeing that because

02:24:19.133 --> 02:24:21.133
of the

02:24:23.337 --> 02:24:24.737
staffing allocation and
how the

02:24:25.572 --> 02:24:27.641
staffing is because of the
social
distance

02:24:29.377 --> 02:24:31.377
ing, we see it is

02:24:31.646 --> 02:24:33.819
slipping
to five or six days which
is still
very good.

02:24:33.881 --> 02:24:35.881
It's not like they're

02:24:37.251 --> 02:24:38.818
waiting for 7, 10 days, 45
days -- 

02:24:40.540 --> 02:24:42.288
but we are also doing that
within
that short window.

02:24:43.890 --> 02:24:45.759
As long as they
have everything in hand and
we have

02:24:47.950 --> 02:24:48.762
it from them, we are going
doing

02:24:49.664 --> 02:24:51.765
eligibility very fast.
Med quest,

02:24:53.868 --> 02:24:55.291
if you do it online, within
24 hours

02:24:56.700 --> 02:24:58.124
you know it's up or down.
Unless
you don't have total informatio

02:24:58.124 --> 02:25:00.341
n.
We are doing rapidly.

02:25:00.341 --> 02:25:01.641
And it's a
fact.

02:25:02.844 --> 02:25:04.133
>> then my follow-up question
for

02:25:06.814 --> 02:25:08.248
med quest is that are the
providers

02:25:11.786 --> 02:25:13.820
still taking eligible recipient
s?
They are.

02:25:16.123 --> 02:25:17.857
>> because they pick
pick
a planment

02:25:18.726 --> 02:25:20.413
and current plans
plans -- 
they pick

02:25:20.795 --> 02:25:23.497
a plan and the plans are
taking them.

02:25:26.100 --> 02:25:28.403
The question, will it be covid
relatedded

02:25:28.403 --> 02:25:30.591
1234 what's going inform
happen
during this period
period?

02:25:30.591 --> 02:25:32.806
Let's
see how
it all goes.

02:25:33.274 --> 02:25:35.493
At this point
I don't have any information
what

02:25:36.345 --> 02:25:38.879
will happen with the influx
of covid-19

02:25:39.647 --> 02:25:42.216
applicants and once we do
their
eligibility.

02:25:43.918 --> 02:25:45.652
>> the 6,409 number that
that
you

02:25:47.722 --> 02:25:49.600
throughout for med quest,
that's

02:25:49.757 --> 02:25:52.426
for the month of February?
>> March.
>> and March.

02:25:52.426 --> 02:25:54.728
>> to date.
I don't have data as

02:25:55.297 --> 02:25:58.199
to what happened to those
applications
unfortunately.
>> yeah.

02:25:58.333 --> 02:26:00.474
>>
I guess I was struggle
ing.

02:26:00.474 --> 02:26:03.237
I
didn't think that it would
be that

02:26:03.971 --> 02:26:05.439
much because most of the
employers,

02:26:06.307 --> 02:26:07.807
the hotels, et cetera, they're
saying

02:26:09.277 --> 02:26:11.778
that they're extending their
health
care benefits, et cetera.

02:26:11.980 --> 02:26:14.249
But this
number tells me that's not

02:26:14.249 --> 02:26:16.284
really
particularly true.

02:26:17.319 --> 02:26:19.654
>> May not be because I was
talking

02:26:23.992 --> 02:26:26.827
to -- there are employers
who were

02:26:27.829 --> 02:26:29.162
contemplating letting employees
go

02:26:29.832 --> 02:26:31.732
and also not give benefits
as well.

02:26:32.801 --> 02:26:34.791
So since then, a lot of these
employers
are change
ing.

02:26:34.970 --> 02:26:36.904
But these folks
are already applied.

02:26:37.306 --> 02:26:39.306
So if they're

02:26:39.407 --> 02:26:41.710
ongoing health insurance
is in play,
then these applications

02:26:41.710 --> 02:26:43.745
are going
to get denied.

02:26:43.745 --> 02:26:46.669
I don't know how
it's all going to work because
a

02:26:46.849 --> 02:26:48.416
lot of them, because of
their income,

02:26:48.984 --> 02:26:50.351
because of the unemployment
insurance,

02:26:50.986 --> 02:26:53.322
eventually when it comes
in and
they start to receive it,

02:26:53.322 --> 02:26:55.322
they may

02:26:55.457 --> 02:26:57.325
not be eligible.
For med quest

02:26:57.859 --> 02:27:00.761
a familiar lit of three,
for example,

02:27:03.999 --> 02:27:06.401
it's roughly can $34,000
for a family
of 3.

02:27:07.270 --> 02:27:10.380
And for a single person
it's
roughly $20,000.

02:27:12.410 --> 02:27:13.774
So they May have not qualify.
But

02:27:14.743 --> 02:27:16.544
they have to go and get
it from

02:27:18.280 --> 02:27:20.917
the federal exchea and an
amount
of suction at this

02:27:20.917 --> 02:27:23.585
subsidy
will
change.
We are taking all applications

02:27:24.453 --> 02:27:25.887
because I don't want teem
to start

02:27:26.889 --> 02:27:29.324
to determine their own eligibil
ity.
Let us do it.

02:27:29.358 --> 02:27:31.960
And if you are not,
then you have other avenues
that

02:27:31.960 --> 02:27:34.796
you have to go through.
That would
be my take on it.

02:27:37.566 --> 02:27:39.000
>> that's really a good point
to make.

02:27:41.938 --> 02:27:43.505
So for those who are losing
their

02:27:44.600 --> 02:27:46.808
eligibility, they should
be contacting
you guys immediately.

02:27:46.942 --> 02:27:49.245
>> definitely.
>> but once they have apply

02:27:49.245 --> 02:27:50.545
ied
and

02:27:52.414 --> 02:27:54.583
me, you know
and they, the

02:27:54.583 --> 02:27:56.583
health

02:27:56.586 --> 02:27:58.453
benefits are going to continue
to
be covered.

02:27:59.880 --> 02:28:01.880
They need to make sure

02:28:01.900 --> 02:28:03.392
they let you know so that -- 
>> or we will find out later

02:28:03.392 --> 02:28:05.392
on or

02:28:05.495 --> 02:28:07.462
become -- it becomes more
work.

02:28:13.970 --> 02:28:15.971
>> senators dela cruz or -- 
do you
have any questions?

02:28:17.841 --> 02:28:20.777
>> that was pretty expense
ive.
Thank
you

02:28:20.777 --> 02:28:22.912
expense
extensive.
Thank you

02:28:22.912 --> 02:28:25.481
for all of that.
>> jared, what about you?

02:28:25.481 --> 02:28:28.383
None, okay.
Any further questions, members?

02:28:30.119 --> 02:28:32.988
Okay, thank you so much.
>> thank you.
>> very informative.

02:28:33.230 --> 02:28:35.591
So you will
send us your -- 

02:28:37.927 --> 02:28:39.927
>> this particular documentation,

02:28:41.397 --> 02:28:43.298
from their perspective -- 
[Off mic].

02:28:44.600 --> 02:28:46.134
They'll a little bit more -- 
in simple

02:28:46.836 --> 02:28:48.836
terms we'll try to get it.

02:28:48.906 --> 02:28:51.410
Amanda
will work on it and tend

02:28:51.410 --> 02:28:53.809
it
send
it how.
>> thank you very much.

02:28:53.843 --> 02:28:55.944
>> absolutely.
Thank you.
>> adjourned.

02:29:13.964 --> 02:29:15.964
>>